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Jim[_8_] July 25th 08 01:21 PM

Scam call from 08716641448
 
Jim Lesurf wrote:

Other postings I have read in this thread seem to say that it *is* possible
to agree to 'reverse charging' by pressing a key, but that you are supposed
to be 'warned' beforehand. The other unclear point is *who* is supposed to
give such a warning, and how it is enforced that they *always* do so - even
if they are crooks dialling in from outwith the UK. Again, if you know this
isn't possible, perhaps you could give your source reference so we can
check.


http://www.0800reverse.co.uk/codeofpractice.htm

Simon Slavin July 26th 08 11:18 PM

Scam call from 08716641448
 
On 24/07/2008, Mike wrote in message
. net:

On Thu, 24 Jul 2008 09:37:56 +0100, Jim Lesurf
wrote:

Other postings I have read in this thread seem to say that it *is*
possible to agree to 'reverse charging' by pressing a key, but that you
are supposed to be 'warned' beforehand. The other unclear point is
*who* is supposed to give such a warning, and how it is enforced that
they *always* do so - even if they are crooks dialling in from outwith
the UK. Again, if you know this isn't possible, perhaps you could give
your source reference so we can check.


As far as I know, the only company that has an arrangement with BT to
do this is "0800 Reverse".


That's the key part of the answer: It's BT who are making this charge.
Your contract is with BT. No other teleco can charge you anything without
you entering into a contract with /them/. So the answer to your last
sentence is that if you want to know what BT can charge you, read the
terms & conditions for your BT account.

As for what sort of 'warning' BT feels is necessary, I don't know. But I
bet that if you disputed a single unusual charge, and it wasn't too high,
you could get it reversed as a gesture of goodwill.

Simon.
--
http://www.hearsay.demon.co.uk


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