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-   -   Customer smashes SIX display TVs in shop (http://www.homecinemabanter.com/showthread.php?t=58664)

Geoff[_5_] May 19th 08 09:14 PM

Customer smashes SIX display TVs in shop
 
http://www.dailymail.co.uk/pages/liv...n_page_id=1770


I'd love to know how he "didn't install it correctly".


Steve Terry[_2_] May 19th 08 09:23 PM

Customer smashes SIX display TVs in shop
 
"Geoff" wrote in message
...
http://www.dailymail.co.uk/pages/liv...n_page_id=1770

I'd love to know how he "didn't install it correctly".

Maybe he'd nailed it to the wall? ;-)

After paying 360quid insurance for the set I'd be ****ed off too.
Maybe he should have contended the incorrect installation decision first

No doubt Comets are insured against acts of vandalisium,
so he didn't achieve anything

Steve Terry



Dr Zoidberg[_2_] May 19th 08 11:26 PM

Customer smashes SIX display TVs in shop
 
"Steve Terry" wrote in message
...
"Geoff" wrote in message
...
http://www.dailymail.co.uk/pages/liv...n_page_id=1770

I'd love to know how he "didn't install it correctly".

Maybe he'd nailed it to the wall? ;-)

After paying 360quid insurance for the set I'd be ****ed off too.


Sounds to me like he didn't fit it securely and it fell and broke



--
Alex

"I laugh in the face of danger , then I hide until it goes away"


Adrian C May 19th 08 11:39 PM

Customer smashes SIX display TVs in shop
 
Dr Zoidberg wrote:

Sounds to me like he didn't fit it securely and it fell and broke


Or, sealed up the ventilation holes and cooked it....

We will never know as the daily mail rag have purposely sensationalised
the story by removing the balance of his complaint (could have been
valid!) and just focusing on the freak show of the smashing incident to
sell their paper. A court transcript (if recorded and published) would
be interesting reading, and it may have been possible that Comet staff
have said something outstandardly stupid to make that man do what he did.

The local story is covered here ...

http://www.blackpoolgazette.co.uk/blackpoolnews/Hammer-used-to-smash-up.4023241.jp

''' and that article's comments have been defaced, I don't quite know
what's going on here :-)

--
Adrian C

Peter Duncanson May 20th 08 12:19 AM

Customer smashes SIX display TVs in shop
 
On Mon, 19 May 2008 22:39:06 +0100, Adrian C
wrote:

Dr Zoidberg wrote:

Sounds to me like he didn't fit it securely and it fell and broke


Or, sealed up the ventilation holes and cooked it....

We will never know as the daily mail rag have purposely sensationalised
the story by removing the balance of his complaint (could have been
valid!) and just focusing on the freak show of the smashing incident to
sell their paper. A court transcript (if recorded and published) would
be interesting reading, and it may have been possible that Comet staff
have said something outstandardly stupid to make that man do what he did.

The local story is covered here ...

http://www.blackpoolgazette.co.uk/blackpoolnews/Hammer-used-to-smash-up.4023241.jp

''' and that article's comments have been defaced, I don't quite know
what's going on here :-)


For the curious, here are the comments (obtained via the RSS
feed for the article):

quote
Posted by bevkeenan, Blackpool
If you are as incensed as me over this, please contact comet, I
have.. here is the link. I think they should give the man a new
TV not a criminal record. They were at fault, they had his
money. They old him invalid insurance.
https://comet.custhelp.com/cgi-bin/c...a=&p_sp=&p_li=
26 April 2008 15:43:52

Posted by Its not orange it's TANGERINE, Blackpool
Obviously, the staff are not trained on Customer Service
otherwise it would not have got out of hand. There has to be a
resolution (middle ground)somewhere, but Comet obviously are
more interested in profit than looking after their customers.
Everyones comments are quite right - boycott them for being so
arrogent and so obstinate !!
26 April 2008 15:25:19

Posted by lassie1234567
good for him i would of done the same!
26 April 2008 15:12:29

Posted by commonsensical, Blackpool
I can understand the guys frustration, having to deal with some
brainless muppet who has been trained all about diversity, but
knows absolutely nothing about customer care. Anyone else who
finds themselves in this situation would do well to contact
Trading Standards, though after reading the comments so far, I
don't think Comet will have any customers left! At one time I
would have expected a Labour government to deal with this sort
of thing, but not any more. Taking on big business is totally
contrary to New Labour's Thatcherite principals.
26 April 2008 14:18:02

Posted by Federa, Poulton
Shop at John Lewis they have excellent customer care will match
any price and give you a five year guarantee deliver free to
your house , set it up....why would you go to anywhere else.?
26 April 2008 13:34:31

Posted by disgusted
i would have done exactley the same ; comet has a lot to answere
for they do not deserve custom and i will not use the store
again ; now this poor frustrated man will get a criminal record
through them ; they want to hang there heads in shame ; please
everyone boycott the place ;
26 April 2008 13:15:21

Posted by bevkeenan, Blackpool
The shop deserved everything it got, big companies should NOT
RIP CUSTOMERS OFF, we pay extortionate prices for insurance and
expect the company to honour them, I too would have felt the
impulse to smash a few as I walked away, perhaps they will think
before they brush some other poor person off. COME To COMET
....................NO WAY!!!!!!!!!!!!!!
26 April 2008 13:12:33

Posted by Roy, South Shore
It's a pity stores don't offer a feedback system like ebay. If I
want to buy anything it's the first place I look and usually
find a bargain. I've had my problems with Comet too, it took
multiple phone calls and finally a trip to the store along with
a threat to contact the papers and Watchdog to get any results.
After eight weeks I got my computer fixed the next day! I
recently had to get my video camera repaired which I got from
Currys, there was only two months left on it's five year
warranty, they sent me a box to parcel it in and it was returned
fixed two days later!
26 April 2008 12:31:53

Posted by beachcomber, blackpool
if ever i buy anything from Comet, i do it online and ether
collect..or get it delivered to avoid their pushy sales staff.
26 April 2008 12:20:35

Posted by Rand Hobart, Blackpool
And, the staff are like sh!te hawks, hovering over you. When one
leaves another comes in for the kill, "Do you need any help?"
"NO!" How many times do you have to tell them...
26 April 2008 11:38:25

Posted by mrs bouquet
ive had trouble with them too! My advice for electrical
purchases? Tesco, no quibble return if faulty!
26 April 2008 10:52:59

Posted by smifta
p.s If its only 8 months, I'm pretty sure you are covered by
consumer law on this, regardless of an insurance policy. All
goods sold should be fit for purpose. Unless its accidental
damage. If it is, check your home insurance policy.
26 April 2008 10:33:24

Posted by smifta, Hurrumph
The law is an ass. Its Comet who should be investigated by
trading standards. This is a PR disaster for them and I hope the
national press pick up this story! I will give them a swerve
from now on. How can you not fit a TV properly? Unless it fell
from a badly drilled wall bracket? No mention of the details in
this article. The insurance is particularly expensive and
obviously a waste of time. Its much cheaper to arrange your own
insurance or go direct to the manufacturer.
26 April 2008 10:31:29

Posted by AlanT South Shore
They say Curry's no worries, well I say Comet make you vomit!! I
had a problem with a music system that went back twice with a
total of three faults, but they still wouldn't change the
machine as they said it needed to be returned three seperate
times. I now but from Currys and whenever and it's rare anything
goes wrong they've change the machine at the store.
26 April 2008 10:07:43

Posted by mickslady, Thornton-Cleveleys
After reading this, I will certainly never buy from Comet again.
I noticed in the past how pushy they were to sell the overpriced
insurances.
26 April 2008 10:02:27

Posted by PaulK
While the gentleman should not have run amok with a hammer, this
is not the first time it has been alleged that Comet operates a
policy that obstructs customers from exercising their rights. Do
not shop at Comet - if your expensive purchase breaks down, they
will drive you to utter despair.
26 April 2008 09:53:27

Posted by blackymatt, Poulton
I have also had problems with Comet refusing to honour
warranties - they were keen enough to sell it but then tried to
find an excuse when the TV went wrong, and wouldn't honour it.
Boo Comet.
26 April 2008 09:16:06
/quote

--
Peter Duncanson, UK
(in alt.possessive.its.has.no.apostrophe)

buddenbrooks[_2_] May 20th 08 07:33 AM

Customer smashes SIX display TVs in shop
 

"Dr Zoidberg" wrote in message
...
"Steve Terry" wrote in message
...
"Geoff" wrote in message
...
http://www.dailymail.co.uk/pages/liv...n_page_id=1770

I'd love to know how he "didn't install it correctly".

Maybe he'd nailed it to the wall? ;-)

After paying 360quid insurance for the set I'd be ****ed off too.


Sounds to me like he didn't fit it securely and it fell and broke


No one would pay £360 insurance unless intending to make a claim. The tv
came with a year guarantee free and with the cost of these tv's dropping so
fast the cost of replacement after the first year would make paying so much
for insurance madness.
Probably there is a policy of not repacing units. where insurance has been
taken out because anyone daft enough to buy it is daft enough to be conned
out of a replacement (not n this case)



D Mac May 21st 08 12:15 AM

Customer smashes SIX display TVs in shop
 
After paying 360quid insurance for the set

This seems rather excessive. Why-oh-why do people pay this much

Still chuckling after my local PC World tried to sell me insurance on a
router that came with a lifetime guarantee


Paul Heslop May 21st 08 12:12 PM

Customer smashes SIX display TVs in shop
 
D Mac wrote:

After paying 360quid insurance for the set


This seems rather excessive. Why-oh-why do people pay this much

Still chuckling after my local PC World tried to sell me insurance on a
router that came with a lifetime guarantee


nothing surprises me
--
Paul (We won't die of devotion)
-------------------------------------------------------
Stop and Look
http://www.geocities.com/dreamst8me/

ChrisM May 21st 08 04:49 PM

Customer smashes SIX display TVs in shop
 
In message ,
D Mac Proclaimed from the tallest tower:

After paying 360quid insurance for the set


This seems rather excessive. Why-oh-why do people pay this much

Still chuckling after my local PC World tried to sell me insurance on
a router that came with a lifetime guarantee


Unfortunatly, companies such as these prey on those less intelligent/savvy
than you. I guess not everyone would know about/notice the lifetime
guarantee, and I bet more than one have been conned into buying this totally
pointless insurance! *

* That's pointless for the customer, obviously rather good if you are the
retailer making a tidy commission...!


--
Regards,
Chris.
(Remove Elvis's shoes to email me)



[email protected] May 21st 08 07:13 PM

Customer smashes SIX display TVs in shop
 
On 19 May, 20:14, Geoff wrote:
http://www.dailymail.co.uk/pages/liv...in_article_id=...

I'd love to know how he "didn't install it correctly".


Some people prefer the silent treatment...


League Two - Gannon in silent Sky+ box protest

Eurosport - Wed, 21 May 13:03:00 2008

Stockport manager Jim Gannon is refusing to co-operate with Sky Sports
ahead of his side's League Two play-off final against Rochdale -
because of a dispute over his defective Sky+ box.

Gannon is believed to have had problems with his personal video
recorder for nine months, and is protesting against Sky's inability to
correct the problem.

http://uk.eurosport.yahoo.com/210520...x-protest.html

David August 25th 08 07:18 PM

Customer smashes SIX display TVs in shop
 


"Kay Robinson" wrote in message
...
On Tue, 20 May 2008 23:15:44 +0100, "D Mac"
sharpened a new quill and scratched:

After paying 360quid insurance for the set


This seems rather excessive. Why-oh-why do people pay this much


My next door neighbour went to Richer Sounds on Saturday for new TV extended
warranty was 10% extra.
Also the TV was £70 less than the retail sheds.

--
Regards,
David

Please reply to News Group



Angela August 25th 08 08:34 PM

Customer smashes SIX display TVs in shop
 

"David" wrote in message
...
|
|
| "Kay Robinson" wrote in message
| ...
| On Tue, 20 May 2008 23:15:44 +0100, "D Mac"
| sharpened a new quill and scratched:
|
| After paying 360quid insurance for the set
|
| This seems rather excessive. Why-oh-why do people pay this much
|
| My next door neighbour went to Richer Sounds on Saturday for new TV
extended
| warranty was 10% extra.
| Also the TV was £70 less than the retail sheds.

why buy extended warranty when you are covered by the sale of goods act for
up to 6 years?



Ivan August 25th 08 08:58 PM

Customer smashes SIX display TVs in shop
 

"Angela" wrote in message
...

"David" wrote in message
...
|
|
| "Kay Robinson" wrote in message
| ...
| On Tue, 20 May 2008 23:15:44 +0100, "D Mac"
| sharpened a new quill and scratched:
|
| After paying 360quid insurance for the set
|
| This seems rather excessive. Why-oh-why do people pay this much
|
| My next door neighbour went to Richer Sounds on Saturday for new TV
extended
| warranty was 10% extra.
| Also the TV was £70 less than the retail sheds.

why buy extended warranty when you are covered by the sale of goods act
for
up to 6 years?



But not without hassle and ambiguity, (show me hardly anyone who's even
aware of it) far better to have legislation in place that states that a
piece of electrical equipment I have doled out £500 for is guaranteed for
at least a minimum of three to five years, I mean, if a manufacturer isn't
prepared to give that sort of guarantee on a piece of of expensive
equipment, then frankly imv they shouldn't be in business.

I've just purchased a stainless steel electric rice cooker steamer from Lidl
for the paltry sum of £9.99, yet despite its cheap price it still carries an
automatic three year warranty.. likewise a cheap large screen LCD TV bought
from an Aldi store also comes with a three year warranty.





Alan August 25th 08 09:16 PM

Customer smashes SIX display TVs in shop
 
In message , Kay Robinson
wrote


I agree, it's far to expensive. I have recently purchased a
fridge-freezer from Comet, cost, just over £400. I did take insurance
out, covering failure, for repair and replacement of foodstuffs. That
cost only £120 and given that I recently lost over £60 of frozen food
when my existing freezer went on the blink, it may be worth it.


But -
Frozen food loss is often covered in your basic house contents
insurance so possibly no benefit here.

A fridge or freezer is likely to be one of the most reliable of
electrical items in your house because they have so few working parts.
The chances of you claiming is statistically small. How old was your
previous freezer when it failed?

The salesman and store took most of your £120 as commission so the true
cost of providing the cover was more like £30. For instance, Argos only
charge around £60 for an extra 4 years for the same cover and they also
are getting a large commission from that.

Electrical goods often fail very quickly or after a long life (the
classic bath tub failure curve). In the first case you are already
covered with at least a one year's manufactures warranty. In the second
case it un-insurable.


Earlier posts regarding pushy staff at Comet amazed me though. I find
it hard to find anyone to help or advise at my nearest Comet, and
that's a mega-store.


They are not pushy when you are looking - they are pushy when you are
parting with your money and they sell you overpriced insurance, as you
have now found to your cost :) If you didn't go into the shop actually
wanting to pay £520 for a £400 fridge then the salesman has worked a bit
of sales trickery on you. Did he at any time mention how unreliable a
combined fridge-freezer was or how much any repairs may cost?


--
Alan
news2006 {at} amac {dot} f2s {dot} com

Steve Terry[_2_] August 25th 08 10:40 PM

Customer smashes SIX display TVs in shop
 
"Ivan" wrote in message
...
"Angela" wrote in message
...
"David" wrote in message
...
| "Kay Robinson" wrote in message
| ...
| On Tue, 20 May 2008 23:15:44 +0100, "D Mac"

snip
I've just purchased a stainless steel electric rice cooker steamer from
Lidl for the paltry sum of £9.99, yet despite its cheap price it still
carries an automatic three year warranty.. likewise a cheap large screen
LCD TV bought from an Aldi store also comes with a three year warranty.


About 3 years ago the EU adopted a 2 year minimum warranty,
but Tony B-liar got an opt out for the UK

I'm sure that his friends like retailer Lord Sainsbury had no influence
over his decision for our common good

Steve Terry



Ivan August 25th 08 11:16 PM

Customer smashes SIX display TVs in shop
 

"Steve Terry" wrote in message
...
"Ivan" wrote in message
...
snip
I've just purchased a stainless steel electric rice cooker steamer from
Lidl for the paltry sum of £9.99, yet despite its cheap price it still
carries an automatic three year warranty.. likewise a cheap large screen
LCD TV bought from an Aldi store also comes with a three year warranty.


About 3 years ago the EU adopted a 2 year minimum warranty,
but Tony B-liar got an opt out for the UK

I'm sure that his friends like retailer Lord Sainsbury had no influence
over his decision for our common good



Well said Steve I was going to add something similar, didn't I recall him
saying something about it imposing too much of a liability onto
manufacturers?


Steve Terry[_2_] August 25th 08 11:59 PM

Customer smashes SIX display TVs in shop
 
"Ivan" wrote in message
...
"Steve Terry" wrote in message
...
"Ivan" wrote in message
...
snip
I've just purchased a stainless steel electric rice cooker steamer from
Lidl for the paltry sum of £9.99, yet despite its cheap price it still
carries an automatic three year warranty.. likewise a cheap large screen
LCD TV bought from an Aldi store also comes with a three year warranty.

About 3 years ago the EU adopted a 2 year minimum warranty,
but Tony B-liar got an opt out for the UK

I'm sure that his friends like retailer Lord Sainsbury had no influence
over his decision for our common good


Well said Steve I was going to add something similar, didn't I recall him
saying something about it imposing too much of a liability onto
manufacturers?

The liability and costs are always on the retailer to effect the warranty,
which they then can take up with the manufacture to try and recover.

Lord Sainsbury seeing millions of quid flying out of the window
had no effect at all.

One way to regain your lost longer warranty and rights, is to join the
quarter of a million Brits who are now migrating every single year.

UK PLC the new Sim City game, vote with your feet.

Steve Terry



Roderick Stewart[_2_] August 26th 08 12:43 AM

Customer smashes SIX display TVs in shop
 
In article , Mike Henry wrote:
Richer Sounds extended warranties are in a different league from most of
the high street rip-offs and so deserve special praise. You can claim back
the entire cost of the extended warranty at the end of the period if you
haven't used it! (That used to be the case anyway)


That company's entire trading ethos deserves special praise. They really do
seem to try to provide the customer with what they want with no nonsense, and
to live up to any promises they make. (As any company should, of course).

At one time they offered an optional "buy-back" guarantee, valid up to three
years from purchase, whereby provided the item was in good condition and you'd
kept the packaging, they'd give you half its original price against the
purchase of something new. I did rather well out of this because I happened to
buy a DVD player just before prices plummetted from hi-fi to supermarket
level, so by the time I decided to change it, the half price refund was more
than the full price of an equivalent new machine, so I bought a much more
advanced new machine for about a tenner. Not surprisingly, they'd stopped
doing this particular buy-back deal by then, probably realising that they were
making a loss with it, but they honoured the deal they'd already made with me
without any hesitation. Top marks.

Rod.
--
Virtual Access V6.3 free usenet/email software from
http://sourceforge.net/projects/virtual-access/


Bill Wright August 26th 08 02:10 AM

Customer smashes SIX display TVs in shop
 

"Steve Terry" wrote in message
...
"Ivan" wrote in message One way to regain your
lost longer warranty and rights, is to join the
quarter of a million Brits who are now migrating every single year.


This is one factor. Here's another. Given the higher birthrate of some
immigrant groups compared to the indigenous population, and given the
reluctance of some members of the same groups to integrate and become part
of British society, it seems that we will have a great deal of civil strife
in the years to come. I do wish we could all get on and live happily
together, but I fear a Northern Ireland-type situation on the UK mainland
within thirty years. I can see the resentment of the indigenous population
(including the Poles who settles here in 1946!) reaching levels where
trouble will break out. The white working classes are already rife with race
hatred and tales of anti-white discrimination by the authorities. Please
tell me my fears are unjustified.

Bill



Peter Duncanson August 26th 08 02:49 AM

Customer smashes SIX display TVs in shop
 
On Tue, 26 Aug 2008 01:10:28 +0100, "Bill Wright"
wrote:


"Steve Terry" wrote in message
...
"Ivan" wrote in message One way to regain your
lost longer warranty and rights, is to join the
quarter of a million Brits who are now migrating every single year.


This is one factor. Here's another. Given the higher birthrate of some
immigrant groups compared to the indigenous population, and given the
reluctance of some members of the same groups to integrate and become part
of British society, it seems that we will have a great deal of civil strife
in the years to come. I do wish we could all get on and live happily
together, but I fear a Northern Ireland-type situation on the UK mainland
within thirty years. I can see the resentment of the indigenous population
(including the Poles who settles here in 1946!) reaching levels where
trouble will break out. The white working classes are already rife with race
hatred and tales of anti-white discrimination by the authorities. Please
tell me my fears are unjustified.

Bill, I live in Northern Ireland and I can tell you that about
twenty years ago a few people here were looking at Britain and
expressing those same fears. They could see this division
occurring and could see the risks based on their own experience.
They didn't speak up because they knew that no one would listen.

What many decent people do not understand is that sometimes
dangerous divisions can arise even when everyone on all sides is
benign and well-intentioned.

Anyway, back to watching the sleepers in the BB house!

Bill Wright August 26th 08 02:56 AM

Customer smashes SIX display TVs in shop
 

"Peter Duncanson" wrote in message
...
Bill, I live in Northern Ireland and I can tell you that about
twenty years ago a few people here were looking at Britain and
expressing those same fears. They could see this division
occurring and could see the risks based on their own experience.
They didn't speak up because they knew that no one would listen.

What many decent people do not understand is that sometimes
dangerous divisions can arise even when everyone on all sides is
benign and well-intentioned.


Let's hope that the powers-that-be are prepared to invest heavily in
whatever it takes to avert this social catastrophe.


Anyway, back to watching the sleepers in the BB house!

I watch the motorway.

Bill



Brian Gaff August 26th 08 10:51 AM

Customer smashes SIX display TVs in shop
 
I've actually found comet staff to be basically honest and helpful and not
pushing extra warranties myself.

Brian

--
Brian Gaff....Note, this account does not accept Bcc: email.
graphics are great, but the blind can't hear them
Email:
__________________________________________________ __________________________________________________ __________


"Kay Robinson" wrote in message
...
On Tue, 20 May 2008 23:15:44 +0100, "D Mac"
sharpened a new quill and scratched:

After paying 360quid insurance for the set


This seems rather excessive. Why-oh-why do people pay this much

Still chuckling after my local PC World tried to sell me insurance on a
router that came with a lifetime guarantee


I agree, it's far to expensive. I have recently purchased a
fridge-freezer from Comet, cost, just over £400. I did take insurance
out, covering failure, for repair and replacement of foodstuffs. That
cost only £120 and given that I recently lost over £60 of frozen food
when my existing freezer went on the blink, it may be worth it.

Earlier posts regarding pushy staff at Comet amazed me though. I find
it hard to find anyone to help or advise at my nearest Comet, and
that's a mega-store.

Kay

- - -

All replies to newsgroup thank you
--------------------------------------------
A good end cannot sanctify evil, nor must
we ever do evil that good may come of it.
Force may subdue, but Love gains, and he
that forgives first wins the laurel.

William Penn 1644-1718
-----------------------------------------
Kay Robinson
Give all you can, Take only what you need




Brian Gaff August 26th 08 10:52 AM

Customer smashes SIX display TVs in shop
 
Yes, and they run a very helpful charity called The Persula Foundation as
well...

Brian

--
Brian Gaff....Note, this account does not accept Bcc: email.
graphics are great, but the blind can't hear them
Email:
__________________________________________________ __________________________________________________ __________


"David" wrote in message
...


"Kay Robinson" wrote in message
...
On Tue, 20 May 2008 23:15:44 +0100, "D Mac"
sharpened a new quill and scratched:

After paying 360quid insurance for the set

This seems rather excessive. Why-oh-why do people pay this much


My next door neighbour went to Richer Sounds on Saturday for new TV
extended warranty was 10% extra.
Also the TV was £70 less than the retail sheds.

--
Regards,
David

Please reply to News Group





Brian Gaff August 26th 08 10:56 AM

Customer smashes SIX display TVs in shop
 
The thing to look for is who is underwriting these deals. Often, as hs been
noted recently by the demise of set top boxes, the sale of goods act is of
no use in real terms. If its underwritten by a good insurance company and
its expected to be a lasting item, then get the warrenty. I'd not suggest it
on tvs though as in the current climate the whole format may change next
week and leave everyone up the junction... Cynical comment...

Brian

--
Brian Gaff....Note, this account does not accept Bcc: email.
graphics are great, but the blind can't hear them
Email:
__________________________________________________ __________________________________________________ __________


"Angela" wrote in message
...

"David" wrote in message
...
|
|
| "Kay Robinson" wrote in message
| ...
| On Tue, 20 May 2008 23:15:44 +0100, "D Mac"
| sharpened a new quill and scratched:
|
| After paying 360quid insurance for the set
|
| This seems rather excessive. Why-oh-why do people pay this much
|
| My next door neighbour went to Richer Sounds on Saturday for new TV
extended
| warranty was 10% extra.
| Also the TV was £70 less than the retail sheds.

why buy extended warranty when you are covered by the sale of goods act
for
up to 6 years?





Ivan August 26th 08 11:14 AM

Customer smashes SIX display TVs in shop
 

"Mike Henry" wrote in message
...
In , "David"
wrote:
"Kay Robinson" wrote in message
...
On Tue, 20 May 2008 23:15:44 +0100, "D Mac"
sharpened a new quill and scratched:

After paying 360quid insurance for the set

This seems rather excessive. Why-oh-why do people pay this much


My next door neighbour went to Richer Sounds on Saturday for new TV
extended
warranty was 10% extra.


Richer Sounds extended warranties are in a different league from most of
the high street rip-offs and so deserve special praise. You can claim back
the entire cost of the extended warranty at the end of the period if you
haven't used it! (That used to be the case anyway)

Also the TV was £70 less than the retail sheds.


Another point in their favour.


I wish I'd have looked at their website a few weeks ago when I purchased my
37 inch Philips LCD TV, John Lewis online wanted £599 which included a five
year warranty, Makro were selling the same model in store for £399.99 (with
VAT £470) yet still wanted an extra £130 for an additional four year
extended warranty.
After seeing them mentioned here, out of curiosity I decided to check out
Richer Sounds only to find that they are selling the same TV for £399 'inc
VAT' or £439.90 with a full five year warranty!.. so much for 'so called'
trade outlets such as Makro, we live and learn!





Tony August 26th 08 12:00 PM

Customer smashes SIX display TVs in shop
 
Angela wrote:
"David" wrote in message
...
|
|
| "Kay Robinson" wrote in message
| ...
| On Tue, 20 May 2008 23:15:44 +0100, "D Mac"
| sharpened a new quill and scratched:
|
| After paying 360quid insurance for the set
|
| This seems rather excessive. Why-oh-why do people pay this much
|
| My next door neighbour went to Richer Sounds on Saturday for new TV
extended
| warranty was 10% extra.
| Also the TV was £70 less than the retail sheds.

why buy extended warranty when you are covered by the sale of goods act for
up to 6 years?



I agree in principle, and do not take out insurance myself on the basis
that they are making money from you, it is cheaper to fund your own
insurance across all your items, for things like TVs/kitchen appliance
you can easily afford to replace these from the money you save unless
you get flooded or something. Car insurance is mandatory and cars do
come with a high risk so it is fair.

However the SOG act only covers 'defects inherant at the time of sale'
this means design defects or early failure due to under rated
components. The onus is on the consumer to prove their case after the
product is 6 months old. It is relatively hard/expensive to prove and
they can provide only a partial refund if you have had significant use
of the product. In practice most people do not bother claiming and
retailers rely on this and are prepared to goto court and lose as the
number of payouts are usually small.

The SOG act is very weak and, I believe, does not promote long lasting
quality products. As a result fewer and fewer manufacturers actually
test their products properly before comming to market. Brand names are
pretty meaningless, and things are so cheap that many people don't even
bother bringing stuff back within the warranty period.

--
Tony

Ivan August 26th 08 12:03 PM

Customer smashes SIX display TVs in shop
 

"Bill Wright" wrote in message
...

"Steve Terry" wrote in message
...
"Ivan" wrote in message One way to regain your
lost longer warranty and rights, is to join the
quarter of a million Brits who are now migrating every single year.


This is one factor. Here's another. Given the higher birthrate of some
immigrant groups compared to the indigenous population, and given the
reluctance of some members of the same groups to integrate and become part
of British society, it seems that we will have a great deal of civil
strife in the years to come. I do wish we could all get on and live
happily together, but I fear a Northern Ireland-type situation on the UK
mainland within thirty years. I can see the resentment of the indigenous
population (including the Poles who settles here in 1946!) reaching levels
where trouble will break out. The white working classes are already rife
with race hatred and tales of anti-white discrimination by the
authorities. Please tell me my fears are unjustified.



Seems to me that the government is at long last beginning to formulate a
similar Point of view, unfortunately the horse bolted decades ago and no
amount of introducing police state legislation with ID cards and DNA
databases is ever going to get him back inside the stable!. 'It's like
watching a nation busily engaged in heaping up its own funeral pyre'.




Bill Wright August 26th 08 01:49 PM

Customer smashes SIX display TVs in shop
 

"Kay Robinson" wrote in message
...
As you are unlikely to be around


Don't count your chickens. I could live longer than you. You might not be
here this time next year.

then I can assure you your fears are
totally unjustified.

My fears are for future generations, not for myself.

Only if you and your kind can create a new race
of dinasours like yourself to carry your racist ideals on to further
generations is that scenario ever likely. My father thought as you do,
father to nine but he died alone, was cremated alone and has no
memorial.

Your family must be lacking in forgiveness and humility. Perhaps the way you
treated your father -- showing high principle but no compassion -- is
symptomatic of a mindset which caused you to react so badly to my reasoned
post. Without stopping to consider whether my comments represented a valid
viewpoint your highly principled but blind pavlovian response was to scream
'racist!'.

So I'm a racist? My post expressed fears for everyone, not for any one
section of society. You do anti-racism a great disservice by accusing
someone who attempts to have a sensible dialogue about social problems of
being racist. Don't you see that what I was saying was that we (all of us)
need to look at the danger of social unrest and act now? Why do you want to
stifle debate? What have you to fear? Many of those in the US in the 1950s
who expressed concern about the future were black -- were they racist?

I dispair that we will ever make progress with this when people have your
attitude.

Bill



J G Miller[_4_] August 26th 08 04:15 PM

Customer smashes SIX display TVs in shop
 
On Tue, 26 Aug 2008 01:10:28 +0100, Bill Wright wrote:
it seems that we will have a great deal of civil strife in the
years to come.


Do you like the Roman, seem to see "the River Tiber
foaming with much blood"???????????????????????????

I can see the resentment of the indigenous population


However the people of the Upper Parliament Street district of Liverpool
showed in 1984 that people of all races can join together to riot and
loot, rather than attacking each other.

[email protected] August 26th 08 08:32 PM

Customer smashes SIX display TVs in shop
 
On 26 Aug, 17:38, Kay Robinson wrote:

You have no idea of what my attitude is, only that I am vehemently
against Fascist ideals.



Not wanting to stir anything up more than it is, you can't seriously
say:

"You have no idea of what my attitude is, only that I am vehemently
against Fascist ideals."

after telling Bill

"If you don't wish to be included in the derisive comments and
accusations they get then you must learn to think carefully before
allowing words and opinions that can be based on such hated principles
to spew from your posts."

Bill hasn't said anything controversial, and if you seriously believe
he has, then you probably should investigate what real racism does to
people and their families, and how it is propagated. I speak from
first hand experience.

All you have done so far, Kay, is to recycle someone else's tired, ill
thought out, pseudo-PC platitudes which do nothing other than
highlight your own naivety regarding the subject. I to have a dislike
for all things fascist, but at least I have a keen eye for spotting
them, rather than a reactionary tic to tabloid key-words.

[email protected] August 26th 08 08:37 PM

Customer smashes SIX display TVs in shop
 
On 26 Aug, 18:01, Kay Robinson wrote:

I wasn't going to reply regarding your comments about compassion,
however, just to put the record straight;


[snip emotional tale of personal woe]

So? Your experiences are for yourself. Great. Doesn't mean that others
haven't bee through **** either. You are not as unique as you like to
think you are.

My reaction was proportinate to your fear-mongering comments which
showed neither reason nor rational argument.


No it wasn't.

I feel sorry for you.


That's more than likely because you are a patronising imbecile.

Sorry to jump in like this, Bill, but these kind of reactions from
others amuse and enrage me in equal measures.

Roderick Stewart[_2_] August 26th 08 11:53 PM

Customer smashes SIX display TVs in shop
 
In article , Kay Robinson wrote:
As you are unlikely to be around


Don't count your chickens. I could live longer than you. You might not be
here this time next year.


Very true LOL, I won't hold my breath though


Good choice. If you held your breath long enough you definitely wouldn't be
around.

Rod.
--
Virtual Access V6.3 free usenet/email software from
http://sourceforge.net/projects/virtual-access/


Des August 26th 08 11:54 PM

Customer smashes SIX display TVs in shop
 
Bill Wright wrote:
"Steve Terry" wrote in message
...
"Ivan" wrote in message One way to regain
your lost longer warranty and rights, is to join the
quarter of a million Brits who are now migrating every single year.


This is one factor. Here's another. Given the higher birthrate of some
immigrant groups compared to the indigenous population, and given the
reluctance of some members of the same groups to integrate and become
part of British society, it seems that we will have a great deal of
civil strife in the years to come. I do wish we could all get on and
live happily together, but I fear a Northern Ireland-type situation
on the UK mainland within thirty years. I can see the resentment of
the indigenous population (including the Poles who settles here in
1946!) reaching levels where trouble will break out. The white
working classes are already rife with race hatred and tales of
anti-white discrimination by the authorities. Please tell me my fears
are unjustified.


Since no one can predict the future, you included, no one can relieve you of
your fears.
Suffice it to say, that I am quite happy for you to live the rest of your
life carrying such an unwarranted (IMO) burden.



Steve Terry[_2_] August 27th 08 12:27 AM

Customer smashes SIX display TVs in shop
 

"Bill Wright" wrote in message
...
"Steve Terry" wrote in message
...
"Ivan" wrote in message One way to regain your
lost longer warranty and rights, is to join the
quarter of a million Brits who are now migrating every single year.


This is one factor. Here's another. Given the higher birthrate of some
immigrant groups compared to the indigenous population, and given the
reluctance of some members of the same groups to integrate and become part
of British society, it seems that we will have a great deal of civil
strife in the years to come. I do wish we could all get on and live
happily together, but I fear a Northern Ireland-type situation on the UK
mainland within thirty years. I can see the resentment of the indigenous
population (including the Poles who settles here in 1946!) reaching levels
where trouble will break out. The white working classes are already rife
with race hatred and tales of anti-white discrimination by the
authorities. Please tell me my fears are unjustified.
Bill

I don't think anyone can, if you accept that it is a simple fact that
immigrant
Orthodox believers have at least two children for every one that protestant,
or secular believers have?
Then it's a matter of simple arithmetic that one day British protestant,
and secular believers will become a minority in their own land!

Steve Terry



Steve Terry[_2_] August 27th 08 12:38 AM

Customer smashes SIX display TVs in shop
 
"J G Miller" wrote in message
...
On Tue, 26 Aug 2008 01:10:28 +0100, Bill Wright wrote:
it seems that we will have a great deal of civil strife in the
years to come.


Do you like the Roman, seem to see "the River Tiber
foaming with much blood"???????????????????????????

I can see the resentment of the indigenous population


However the people of the Upper Parliament Street district of Liverpool
showed in 1984 that people of all races can join together to riot and
loot, rather than attacking each other.


What about the 2005 Lozells Road, Birmingham race riot between
Jamaicans and Asians, where 2 died?

Many feel that we have only yet seen the thin end of that wedge.

As Asians become more successful, it is likely to make West Indians
and perhaps others feel more and more alienated

Steve Terry



J G Miller[_4_] August 27th 08 01:21 AM

Customer smashes SIX display TVs in shop
 
On Tue, 26 Aug 2008 23:38:30 +0100, Steve Terry wrote:
What about the 2005 Lozells Road, Birmingham race riot
between Jamaicans and Asians, where 2 died?

Many feel that we have only yet seen the thin end of that wedge.

As Asians become more successful, it is likely to make West Indians and
perhaps others feel more and more alienated


The juxtaposition of the last statement with the first sentence will in
all probability give the casual reader the impression that it was two
Asians who were killed by alienated Jamaicans.

However this is not the case.

According to the BBC, the first death was the murder of a Jamaican by
three Asians.

QUOTE
Passing sentence, Mr Justice Mackay said: "The four men (Isaiah, his
brother and two friends) were set upon because they were Afro-Caribbean
and for no other reason.
UNQUOTE

The second death was that of a Jamaican accidentally killed by his friend
who stumbled into him and accidentally fired the reactivated semi-
automatic handgun he was holding.

So in neither case was it alienated Jamaicans killing Asians.

[email protected] August 27th 08 09:51 AM

Customer smashes SIX display TVs in shop
 
Steve Terry wrote:
I don't think anyone can, if you accept that it is a simple fact that
immigrant
Orthodox believers have at least two children for every one that protestant,
or secular believers have?
Then it's a matter of simple arithmetic that one day British protestant,
and secular believers will become a minority in their own land!

Like Celtic Christians are now "in their own land", or Picts "in their
own land", or any race at all that preceded "us" in the British Isles.

--
Chris Green

Peter Parry August 27th 08 11:16 AM

Customer smashes SIX display TVs in shop
 
On Mon, 25 Aug 2008 21:40:54 +0100, "Steve Terry"
wrote:

About 3 years ago the EU adopted a 2 year minimum warranty,
but Tony B-liar got an opt out for the UK


Another urban myth. No he didn't as there was never a "2 year minimum
warranty" proposed or adopted in the EU. There is no requirement for
a manufacturer or anyone else to offer any warranty at all on their
products.

The Sale of Consumer Goods and Associated Guarantees Directive
1999/44/EC introduced a minimum period during which a consumer could
seek redress against the supplier for faulty goods of two years.
Before it in several EU countries this absolute limit was 6 months.
In the UK it was, and had been for many years, 6 years (set by the
Limitations Act 1980). This time is the legal limit for making a
civil claim, beyond it no claim can be made. It is not equivalent to
a guarantee

When 1999/44/EC was introduced into UK law by the Sale and Supply of
Goods to Consumers Regulations 2002 the 6 year time limit was left
unchanged rather than reducing it to the EU minimum of 2 years.

I'm sure that his friends like retailer Lord Sainsbury had no influence
over his decision for our common good


From the above it would seem he didn't as the time limit in the UK was
not reduced.


Roderick Stewart[_2_] August 27th 08 01:35 PM

Customer smashes SIX display TVs in shop
 
In article , wrote:
I don't think anyone can, if you accept that it is a simple fact that
immigrant
Orthodox believers have at least two children for every one that protestant,
or secular believers have?
Then it's a matter of simple arithmetic that one day British protestant,
and secular believers will become a minority in their own land!

Like Celtic Christians are now "in their own land", or Picts "in their
own land", or any race at all that preceded "us" in the British Isles.


Paleogenetic research tells us the human race originated in Africa, so why don't
we all deport ourselves back where we came from?

Rod.
--
Virtual Access V6.3 free usenet/email software from
http://sourceforge.net/projects/virtual-access/


[email protected] August 27th 08 03:18 PM

Customer smashes SIX display TVs in shop
 
Roderick Stewart wrote:
In article , wrote:
I don't think anyone can, if you accept that it is a simple fact that
immigrant
Orthodox believers have at least two children for every one that protestant,
or secular believers have?
Then it's a matter of simple arithmetic that one day British protestant,
and secular believers will become a minority in their own land!

Like Celtic Christians are now "in their own land", or Picts "in their
own land", or any race at all that preceded "us" in the British Isles.


Paleogenetic research tells us the human race originated in Africa, so why don't
we all deport ourselves back where we came from?

.... because it's human nature to migrate all over the place, hence the
heterogeneous mix we now have in the UK (and most other places).

--
Chris Green


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