Thomson DTI6300-16 Programme Library crash
 

I have bought my mother a Thomson DTI6300 that works fine for a while
and then freezes when trying to access recordings in the programme
library. It also states that 0% is free when it is clear from the Help
option that 86% is free.

This is the second DTI 6300 that has done this. I took the last one
back to the retailer and received a replacement but the same problem
is occurring again.

Unplugging does not fix the problem. Strangely, I have also noticed
that there are several messages appearing entitled "Invalid Recording
removed" and "Recording failed" for obscure programmes that my mother
has never selected for recording.

I would ideally like to contact Thomson directly but cannot find any
means on the web. Has anyone here either come across this problem or
know who I can contact to find out why it is re-occurring?

Cheers

Mark

Thomson DTI6300-16 Programme Library crash
 

This site has everything about the 6300, from "forced update
to reset to fixes and solutions.
http://tinyurl.com/3844l5

Check it out, but a quickie being a common cause of failed
or removed recording can be the buffer being set a few mins
at beginning or end but overlapping a subsequent recording,
Example, I have my buffer set to record 3 mins before start
and 3 mins after epg scheduled time. But have to disable
buffer for such as "Whose line" as if the end buffer overlaps
into the start buffer of next recording - failed recording!




"stainless" wrote in message
...
I have bought my mother a Thomson DTI6300 that works fine for a while
and then freezes when trying to access recordings in the programme
library. It also states that 0% is free when it is clear from the Help
option that 86% is free.

This is the second DTI 6300 that has done this. I took the last one
back to the retailer and received a replacement but the same problem
is occurring again.

Unplugging does not fix the problem. Strangely, I have also noticed
that there are several messages appearing entitled "Invalid Recording
removed" and "Recording failed" for obscure programmes that my mother
has never selected for recording.

I would ideally like to contact Thomson directly but cannot find any
means on the web. Has anyone here either come across this problem or
know who I can contact to find out why it is re-occurring?

Cheers

Mark