HomeCinemaBanter

HomeCinemaBanter (http://www.homecinemabanter.com/index.php)
-   UK sky (http://www.homecinemabanter.com/forumdisplay.php?f=4)
-   -   cancelling sky hd (http://www.homecinemabanter.com/showthread.php?t=52653)

Beck August 8th 07 02:15 PM

cancelling sky hd
 
After getting HD installed last week I think I am going to have to cancel.

I was assured several times over the phone that I would be paying only £10
extra per month but now it turns out I am going to be paying £20 a month
extra bringing the monthly cost (with broadband) to £73.
I can afford that, but I simply cannot justify the cost of £20 extra and am
very loathed to pay it.

Coupled with the fact I do not even have Movies on the sub, its very bad
value for money. I should of course researched it better before subbing to
it.

So anyway really my question is, can anyone please give me good news about
the service to convince me to stay? I.E. any news on the grapevine of more
HD channels on the way? Or more HD content on the channels we do have?



John Russell August 8th 07 04:32 PM

cancelling sky hd
 

"Beck" [email protected] wrote in message
anews.com...
After getting HD installed last week I think I am going to have to cancel.

I was assured several times over the phone that I would be paying only £10
extra per month but now it turns out I am going to be paying £20 a month
extra bringing the monthly cost (with broadband) to £73.
I can afford that, but I simply cannot justify the cost of £20 extra and
am very loathed to pay it.

Coupled with the fact I do not even have Movies on the sub, its very bad
value for money. I should of course researched it better before subbing
to it.

So anyway really my question is, can anyone please give me good news about
the service to convince me to stay? I.E. any news on the grapevine of
more HD channels on the way? Or more HD content on the channels we do
have?



Don't believe everything SKY say or send. How do they justify the £20? If
your adding the SKY HD to your current single box then you need a mirror
subscription as well as the £10. If you already have the HD Box just use
that as your main box and cancel the mirror subscription.



John Russell August 8th 07 04:54 PM

cancelling sky hd
 

"John Russell" wrote in message
...

"Beck" [email protected] wrote in message
anews.com...
After getting HD installed last week I think I am going to have to
cancel.

I was assured several times over the phone that I would be paying only
£10 extra per month but now it turns out I am going to be paying £20 a
month extra bringing the monthly cost (with broadband) to £73.
I can afford that, but I simply cannot justify the cost of £20 extra and
am very loathed to pay it.

Coupled with the fact I do not even have Movies on the sub, its very bad
value for money. I should of course researched it better before subbing
to it.

So anyway really my question is, can anyone please give me good news
about the service to convince me to stay? I.E. any news on the grapevine
of more HD channels on the way? Or more HD content on the channels we do
have?



Don't believe everything SKY say or send. How do they justify the £20? If
your adding the SKY HD to your current single box then you need a mirror
subscription as well as the £10. If you already have the HD Box just use
that as your main box and cancel the mirror subscription.


I re-read your previous post on this. If you already have 2 subscription
box's you could easily give the impression that you want to "add" the HD
rather than "replace" one of your current box's. That would cost an extra
£10 on top of the HD £10. Get back and tell them which of your current box's
will no longer be used when you add HD. As long as they only have 2 cards
registered and their numbers linked to box's they will only charge for one
mirror subscription.



Beck August 8th 07 05:09 PM

cancelling sky hd
 

"John Russell" wrote in message
...



I re-read your previous post on this. If you already have 2 subscription
box's you could easily give the impression that you want to "add" the HD
rather than "replace" one of your current box's. That would cost an extra
£10 on top of the HD £10. Get back and tell them which of your current
box's will no longer be used when you add HD. As long as they only have 2
cards registered and their numbers linked to box's they will only charge
for one mirror subscription.


Trouble is we need 3 subs, not just 3 boxes. My Mum watches telly in the
living room with the sky+, my Dad has the footie in the kitchen and the 3rd
box (HD) is in my room. My Mum doesn't watch the footie, so only needs the
basic channels however she is the one that uses the sky+. Had it been the
footie TV that needed the sky+ it wouldn't be a problem as the living room
TV could have been slipped down to a freesat.
God I am so confused.


Coop August 8th 07 05:16 PM

cancelling sky hd
 

"Beck" [email protected] wrote in message
anews.com...

"John Russell" wrote in message
...



I re-read your previous post on this. If you already have 2 subscription
box's you could easily give the impression that you want to "add" the HD
rather than "replace" one of your current box's. That would cost an extra
£10 on top of the HD £10. Get back and tell them which of your current
box's will no longer be used when you add HD. As long as they only have 2
cards registered and their numbers linked to box's they will only charge
for one mirror subscription.


Trouble is we need 3 subs, not just 3 boxes. My Mum watches telly in the
living room with the sky+, my Dad has the footie in the kitchen and the
3rd box (HD) is in my room. My Mum doesn't watch the footie, so only
needs the basic channels however she is the one that uses the sky+. Had
it been the footie TV that needed the sky+ it wouldn't be a problem as the
living room TV could have been slipped down to a freesat.
God I am so confused.


I dont know if im reading your post correctly and im sorry if i have but are
you saying that you are getting charged £10 per month for having Sky +
because that fee has been abolished according to Sky.

I was in a position a couple of months ago where my contract was up and i
was thinking of cancelling Sky. They offered my a refurb Sky + at no cost
and they told me they was no cost to have it as they had stopped charging
£10 per month.

If that isnt what you meant then just ignore everything i have just typed.

Coop



John Russell August 8th 07 05:18 PM

cancelling sky hd
 

"Beck" [email protected] wrote in message
anews.com...

"John Russell" wrote in message
...



I re-read your previous post on this. If you already have 2 subscription
box's you could easily give the impression that you want to "add" the HD
rather than "replace" one of your current box's. That would cost an extra
£10 on top of the HD £10. Get back and tell them which of your current
box's will no longer be used when you add HD. As long as they only have 2
cards registered and their numbers linked to box's they will only charge
for one mirror subscription.


Trouble is we need 3 subs, not just 3 boxes. My Mum watches telly in the
living room with the sky+, my Dad has the footie in the kitchen and the
3rd box (HD) is in my room. My Mum doesn't watch the footie, so only
needs the basic channels however she is the one that uses the sky+. Had
it been the footie TV that needed the sky+ it wouldn't be a problem as the
living room TV could have been slipped down to a freesat.
God I am so confused.


So your saying you'd rather have three cards working and no HD subscription?
Who pays for the channels? If you do and want HD tell your mum to cough up
for the extra mirror subscription or make do with the freesat box!



Beck August 8th 07 05:26 PM

cancelling sky hd
 

"John Russell" wrote in message
...


So your saying you'd rather have three cards working and no HD
subscription? Who pays for the channels? If you do and want HD tell your
mum to cough up for the extra mirror subscription or make do with the
freesat box!


Yeah that is the preference I think, to have 3 main subs.
My Mum pays for the Sky but I have recently put up my rent to her by an
extra £40 per month as I am earning a little bit more, so she doesn't mind
paying it obviously, we just think its alot of money to pay. I am just
struggling to justify the cost at this moment.
Don't get me wrong, I like the HD but its alot for the few amount of
channels we get at the moment. I wouldn't have minded just paying the extra
£10, but £20 on top is a bit steep.



Beck August 8th 07 05:27 PM

cancelling sky hd
 

"Coop" wrote in message
k...

I dont know if im reading your post correctly and im sorry if i have but
are you saying that you are getting charged £10 per month for having Sky +
because that fee has been abolished according to Sky.

I was in a position a couple of months ago where my contract was up and i
was thinking of cancelling Sky. They offered my a refurb Sky + at no cost
and they told me they was no cost to have it as they had stopped charging
£10 per month.

If that isnt what you meant then just ignore everything i have just typed.


Yeah the sky+ is free, but the multiroom is £10 per box extra, plus the £10
extra for HD. :-/


John Russell August 8th 07 05:33 PM

cancelling sky hd
 

"Beck" [email protected] wrote in message
anews.com...

"John Russell" wrote in message
...


So your saying you'd rather have three cards working and no HD
subscription? Who pays for the channels? If you do and want HD tell your
mum to cough up for the extra mirror subscription or make do with the
freesat box!


Yeah that is the preference I think, to have 3 main subs.
My Mum pays for the Sky but I have recently put up my rent to her by an
extra £40 per month as I am earning a little bit more, so she doesn't mind
paying it obviously, we just think its alot of money to pay. I am just
struggling to justify the cost at this moment.
Don't get me wrong, I like the HD but its alot for the few amount of
channels we get at the moment. I wouldn't have minded just paying the
extra £10, but £20 on top is a bit steep.



Probably a waste if you watching it on a small LCD in your room. Now put it
the main room connected to a nice 42 inch Full HD LCD/Plasma and then your
talking.



JohnT August 9th 07 02:24 PM

cancelling sky hd
 
On Wed, 8 Aug 2007 16:33:44 +0100, "John Russell"
in message
, wrote:

Probably a waste if you watching it on a small LCD in your room. Now put it
the main room connected to a nice 42 inch Full HD LCD/Plasma and then your
talking.

Plus add the movies for only an extra six quid a month then maybe you could
'justify' the extra paid when all the family sits together to watch a great
HD movie, or even allow Dad into the living-room (LOL) to watch the footie.

The movies and the football are the best things about Sky HD.

john

Nigel Barker August 9th 07 03:11 PM

cancelling sky hd
 
On Thu, 09 Aug 2007 13:24:53 +0100, JohnT wrote:

On Wed, 8 Aug 2007 16:33:44 +0100, "John Russell"
in message
, wrote:

Probably a waste if you watching it on a small LCD in your room. Now put it
the main room connected to a nice 42 inch Full HD LCD/Plasma and then your
talking.

Plus add the movies for only an extra six quid a month then maybe you could
'justify' the extra paid when all the family sits together to watch a great
HD movie, or even allow Dad into the living-room (LOL) to watch the footie.

The movies and the football are the best things about Sky HD.



I would be indterested to know how you arrive at 6 pounds per month extra for Sky Movies. I just
checked on www.sky.com & it is actually 16 pounds per month extra.
--

Cheers

Nigel Barker
Live from the sunny Cote d'Azur

Nigel Barker August 9th 07 03:14 PM

cancelling sky hd
 
On Thu, 09 Aug 2007 15:11:56 +0200, Nigel Barker wrote:

On Thu, 09 Aug 2007 13:24:53 +0100, JohnT wrote:

On Wed, 8 Aug 2007 16:33:44 +0100, "John Russell"
in message
, wrote:

Probably a waste if you watching it on a small LCD in your room. Now put it
the main room connected to a nice 42 inch Full HD LCD/Plasma and then your
talking.

Plus add the movies for only an extra six quid a month then maybe you could
'justify' the extra paid when all the family sits together to watch a great
HD movie, or even allow Dad into the living-room (LOL) to watch the footie.

The movies and the football are the best things about Sky HD.



I would be indterested to know how you arrive at 6 pounds per month extra for Sky Movies. I just
checked on www.sky.com & it is actually 16 pounds per month extra.


Sorry, made a mistake there. It is actually an extra 19 pounds per month for the movie channels.
--

Cheers

Nigel Barker
Live from the sunny Cote d'Azur

JohnT August 9th 07 05:18 PM

cancelling sky hd
 
On Thu, 09 Aug 2007 15:14:47 +0200, Nigel Barker in message
, wrote:

I would be indterested to know how you arrive at 6 pounds per month extra for Sky Movies. I just
checked on www.sky.com & it is actually 16 pounds per month extra.


Sorry, made a mistake there. It is actually an extra 19 pounds per month for the movie channels.


The OP says his "Dad has the footie in the kitchen", so I assume he has the
Sport package, which, (if correct), means its only 6 quid (6.50 actually)
to add the movies.

john

John Russell August 9th 07 05:35 PM

cancelling sky hd
 

"JohnT" wrote in message
...
On Thu, 09 Aug 2007 15:14:47 +0200, Nigel Barker in message
, wrote:

I would be indterested to know how you arrive at 6 pounds per month
extra for Sky Movies. I just
checked on www.sky.com & it is actually 16 pounds per month extra.


Sorry, made a mistake there. It is actually an extra 19 pounds per month
for the movie channels.


The OP says his "Dad has the footie in the kitchen", so I assume he has
the
Sport package, which, (if correct), means its only 6 quid (6.50 actually)
to add the movies.

john


I'm glad you posted that. I'm currently on the "Summer Movie" deal and
wasn't expecting my subscription to go up by £19 when it ends!



Nigel Barker August 9th 07 06:41 PM

cancelling sky hd
 
On Thu, 09 Aug 2007 16:18:01 +0100, JohnT wrote:

On Thu, 09 Aug 2007 15:14:47 +0200, Nigel Barker in message
, wrote:

I would be indterested to know how you arrive at 6 pounds per month extra for Sky Movies. I just
checked on www.sky.com & it is actually 16 pounds per month extra.


Sorry, made a mistake there. It is actually an extra 19 pounds per month for the movie channels.


The OP says his "Dad has the footie in the kitchen", so I assume he has the
Sport package, which, (if correct), means its only 6 quid (6.50 actually)
to add the movies.


OK. Never having subscribed to any of the premium channels I was surprised that it would be so
little but that explains it.
--

Cheers

Nigel Barker
Live from the sunny Cote d'Azur


All times are GMT +1. The time now is 05:36 PM.

Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
HomeCinemaBanter.com