RCA Scenium and cable card weirdness
 

I have a year old RCA Scenium (HD50LWP165) with a cable card from my
local company (Insight).
All is well, except ONE channel from the digital lineup is not
there. Channel 607 (Fox Movie) is
fine, 610 (AMC) is great, but 608 (TCM) is skipped with a channel up.
If you type it in manually,
it just says unusable signal. The cable techs tested everything
and things should be working.

Any one ever heard of a problem remotely like this? Other channels
in the same compressed
frequency show up just fine, and TCM shows up on another TV in the
house using a settop
box.

puzzled,
kenny

RCA Scenium and cable card weirdness
 

kenbo wrote:

I have a year old RCA Scenium (HD50LWP165) with a cable card from my
local company (Insight).
All is well, except ONE channel from the digital lineup is not
there. Channel 607 (Fox Movie) is
fine, 610 (AMC) is great, but 608 (TCM) is skipped with a channel up.
If you type it in manually,
it just says unusable signal. The cable techs tested everything
and things should be working.

Any one ever heard of a problem remotely like this? Other channels
in the same compressed
frequency show up just fine, and TCM shows up on another TV in the
house using a settop
box.

puzzled,
kenny

I take it that your TV tells you the real channels your digitals are
on. If other subchannels on the RF channel come in OK, then it's not
a reception problem with that particular channel. Perhaps Insight
failed to authorize your card for that particular subchannel or your
system didn't pick up the translation from the real channel and
subchannel to the virtual channel number (608). Can you select
channels using the real channel and subchannel? If you directly
select 608, will your TV tell you what it thinks the real channel is?
It might have it wrong. What if you select a channel (real or
virtual) that you're not subscribed to? Does it give you the same
error message?

Del Mibbler

RCA Scenium and cable card weirdness
 

On Jul 10, 9:25 pm, Del Mibbler [email protected] wrote:
kenbo wrote:
I have a year old RCA Scenium (HD50LWP165) with a cable card from my
local company (Insight).
All is well, except ONE channel from the digital lineup is not
there. Channel 607 (Fox Movie) is
fine, 610 (AMC) is great, but 608 (TCM) is skipped with a channel up.
If you type it in manually,
it just says unusable signal. The cable techs tested everything
and things should be working.

Any one ever heard of a problem remotely like this? Other channels
in the same compressed
frequency show up just fine, and TCM shows up on another TV in the
house using a settop
box.

puzzled,
kenny

I take it that your TV tells you the real channels your digitals are
on. If other subchannels on the RF channel come in OK, then it's not
a reception problem with that particular channel. Perhaps Insight
failed to authorize your card for that particular subchannel or your
system didn't pick up the translation from the real channel and
subchannel to the virtual channel number (608). Can you select
channels using the real channel and subchannel? If you directly
select 608, will your TV tell you what it thinks the real channel is?
It might have it wrong. What if you select a channel (real or
virtual) that you're not subscribed to? Does it give you the same
error message?

Del Mibbler

Other subchannels come in fine (612 on the channel lineup is another
subchannel shared by 608).

A nonsubscribed channel such as HBO gets a message like
"Channel is scrambled" The techs had the office tell the card
to turn on HBO and it did so w/o a problem.

Initially after getting the cable card, all worked great. Then,
for about two weeks, Fox Movie Channel (607) went away. It came
back and all was great. Now, TCM has disappeared.

The TV will not tell me the real channels :-(

I did find out from RCA today that the television has the latest
software which is what the Insight techs suggested might be
the problem.

My only other thought is to swap the cable card out.

Thanks for your comments and advice,
kenny