Sky+ Quandry
 

I seem to have won a competition that gets me free sky plus for a year.
99% of me is over the moon about this. 1% hates the fact that I am now
in Murdoch's evil web and when my year is up I will have to shell out
for a full price sky sub if I want to be able to use the recording
functionality of the box.

Has anyone else had sky plus and then managed to give it up, or am I
doomed?

Sky+ Quandry
 

Ed wrote:
I seem to have won a competition that gets me free sky plus for a year.
99% of me is over the moon about this. 1% hates the fact that I am now
in Murdoch's evil web and when my year is up I will have to shell out
for a full price sky sub if I want to be able to use the recording
functionality of the box.

Has anyone else had sky plus and then managed to give it up, or am I
doomed?


There are support groups out there if you really want to give it up.

Mike

Sky+ Quandry
 

"Ed" wrote in message
oups.com...
I seem to have won a competition that gets me free sky plus for a year.
99% of me is over the moon about this. 1% hates the fact that I am now
in Murdoch's evil web and when my year is up I will have to shell out
for a full price sky sub if I want to be able to use the recording
functionality of the box.

Has anyone else had sky plus and then managed to give it up, or am I
doomed?

If you are in a cable area you could use it for a year then get the cable
equivalent.

Sky+ Quandry
 

Mark Hewitt wrote:

"Ed" wrote in message
oups.com...

I seem to have won a competition that gets me free sky plus for a year.
99% of me is over the moon about this. 1% hates the fact that I am now
in Murdoch's evil web and when my year is up I will have to shell out
for a full price sky sub if I want to be able to use the recording
functionality of the box.

Has anyone else had sky plus and then managed to give it up, or am I
doomed?


If you are in a cable area you could use it for a year then get the cable
equivalent.



I don't think NTL have any similar service though you could get a HD
recorder but that will only allow for one feed/recording at a time,
unless you get two boxes.

He'd be better staying well clear of NThelL, I'm a patient easy going
kind of guy but their customer sevice staff reduced me to a gibbering
wreck. They are all very polite but are completeely unable to do
anything about problems such as actually getting the channels you've
subscribed to (3 weeks after installation!) or crap equipment. I was on
my third box (samsung) before we got a reliable service. even then it
stopped taking RC commands for several minutes at a time.

NTL is OK when it works but getting to that point and resolving issues
is as stressful as getting married, buying a house or starting a new
job. I was over the moon when I told them to stick it, it was almost
worth the hassle of subscribing in the first place.

I've seen some people moan about sky customer services, but after NTL
they are worthy of cannonisation at least.

Mike

Mike

Sky+ Quandry
 

"Mike" wrote in message
...

He'd be better staying well clear of NThelL

How do you know if his area is served by NTL? It may well be a Telewest area
and they do have a PVR, well it's due out in about 2 months so it'll be well
established by the end of the OP's free offer.

Sky+ Quandry
 

I've seen some people moan about sky customer services, but after NTL they are worthy of cannonisation at least.
NTL 'sorry' over abusive message

I want to know who came bottom...

Headline - NTL has apologised for the message

An inquiry has started after callers to a complaints line were greeted
with an abusive message. Phone operator NTL admitted a recorded message
was changed on Sunday, possibly by a malicious hacker or disgruntled
employee.

The problem affected a faults line in the North Eastern area, which
includes Middlesbrough, Notts and Leicester. The message was added to
interactive voice recordings and stayed active for an hour until staff
were alerted.

Callers to the complaints were greeted by the abuse from someone using
a north-eastern accent. The message, littered with four letter words,
ended with the claim: "We are not going to handle any of your
complaints so f#ck off... leave us alone, get a life." The firm was
named in September as one of the UK's worst companies for customer
service.

Customer Richard Studeny, 43, of Nottingham, told BBC News: "I can
laugh about it, but it wouldn't have been so funny if a kid had got
through. "Perhaps NTL stands for Nothing but Terrible Language."

NTL said: "Obviously we would like to apologise to those customers who
heard the rant, but we do not yet know how many people that is."
Earlier this month, NTL came second bottom in a report on handling
complaints compiled for the Institute of Customer Service.

Sky+ Quandry
 

Ed wrote:

I've seen some people moan about sky customer services, but after NTL they are worthy of cannonisation at least.

NTL 'sorry' over abusive message

I want to know who came bottom...

Headline - NTL has apologised for the message

An inquiry has started after callers to a complaints line were greeted
with an abusive message. Phone operator NTL admitted a recorded message
was changed on Sunday, possibly by a malicious hacker or disgruntled
employee.

The problem affected a faults line in the North Eastern area, which
includes Middlesbrough, Notts and Leicester. The message was added to
interactive voice recordings and stayed active for an hour until staff
were alerted.

Callers to the complaints were greeted by the abuse from someone using
a north-eastern accent. The message, littered with four letter words,
ended with the claim: "We are not going to handle any of your
complaints so f#ck off... leave us alone, get a life."

snip

Refreshing honesty, I can handle that!

Mike

Sky+ Quandry
 

Mark Hewitt wrote:

"Mike" wrote in message
...

He'd be better staying well clear of NThelL


How do you know if his area is served by NTL? It may well be a Telewest area
and they do have a PVR, well it's due out in about 2 months so it'll be well
established by the end of the OP's free offer.



I don't, but if he did I may have saved him from NThelL.

Mike

Sky+ Quandry
 

Ed wrote:
I seem to have won a competition that gets me free sky plus for a
year. 99% of me is over the moon about this. 1% hates the fact that I
am now in Murdoch's evil web and when my year is up I will have to
shell out for a full price sky sub if I want to be able to use the
recording functionality of the box.

Has anyone else had sky plus and then managed to give it up, or am I
doomed?

It`s surprisingly easy to give up and there`s another benefit if you do,
they`ll offer you it for 1/2 price:-) It`s years since I payed full price
for sky. Sometimes you get one offer followed by another and another.
Sometimes they will switch you off and you will have to wait a few months
for a new offer. The `off` period seems to have got shorter as well; it used
to be between 6-10 months but I only had to wait 3 for the one I`m on now:-)

mick (tight as a camels arse in a sand storm)

Sky+ Quandry
 

It`s surprisingly easy to give up and there`s another benefit if you do, they`ll offer you it for 1/2 price:-) It`s years since I payed full price for sky. Sometimes you get one offer followed by another and another. Sometimes they will switch you off and you will have to wait a few months for a new offer. The `off` period seems to have got shorter as well; it used to be between 6-10 months but I only had to wait 3 for the one I`m on now:-)

I do that for my regular sky, havent paid full price for about 4 years,
only been without it for about 9 months
I notice my last deal was only 40% off though, I wonder if I'd have got
more half price if I'd refused that one?

Sky+ Quandry
 

In message , Mike
writes
Ed wrote:
I seem to have won a competition that gets me free sky plus for a year.
99% of me is over the moon about this. 1% hates the fact that I am now
in Murdoch's evil web and when my year is up I will have to shell out
for a full price sky sub if I want to be able to use the recording
functionality of the box.
Has anyone else had sky plus and then managed to give it up, or am I
doomed?


There are support groups out there if you really want to give it up.

Mike
I can offer 1 to 1 counselling. ;)
--
Mike Gasson
(from the Isle of Purbeck)

Sky+ Quandry
 

Mark Hewitt wrote:


"Mike" wrote in message
...

He'd be better staying well clear of NThelL

How do you know if his area is served by NTL? It may well be a Telewest
area and they do have a PVR, well it's due out in about 2 months so it'll
be well established by the end of the OP's free offer.

Actually it's "Coming Soon" so in TW speak, that'll be next year :).
They are running TVDrive trials at the moment, so it should be a bit sooner
than what I suggested, but considering they've not introduced digital text
or improved the daft 1 day EPG yet for the standard STBs, I don't think
it'll be soon.

Bruce S.

--
Replace the by by blueyonder

Sky+ Quandry
 

On Mon, 13 Feb 2006 10:42:44 GMT, Mike
wrote:

I've seen some people moan about sky customer services, but after NTL
they are worthy of cannonisation at least.

Yes, I know a lot of people that would like to fire a Sky CS rep out
of a cannon...

Charlie
--
Remove NO-SPOO-PLEASE from my email address to reply
Please send no unsolicited email or foodstuffs

Sky+ Quandry
 

No-one else seems to have picked up on this, so I will. You don't need
a full price Sky sub to use the recording functionality of the box -
you need a Sky+ sub, which is separate, and currently £10 a month.
Subscribe to 2 or more Sky premium channels (movies 1/2, sports 1/2)
and they waive the Sk+ sub. At the end of the year, you could
downgrade to just a Sky+ sub (when you eventually get someone who can
actually read the screen and realise that a "Sky+ without Sky"
subscription does, in fact, exist) for £10 a month, or whatever is is
by then, and get just the FTA and FTV channels.

Of course, in a year's time, there may be other options available.

Simon Kempster