multiroom modem problem
 

Hi everybody,

a few months ago I upgraded to sky+ and moved my old digibox into
another room. The modem in my old digibox always was a bit tempremental and
quite often didn;t manage it's callbacks properly. Sometimes you'd hear it
tingleing the phones all day as it tried to phone Sky.

This never bothered me until i got Sky+ and a few months later got a letter
telling me that both of my boxes were not connected to the same line. I
phoned sky and they asked me to do a manual call back from the Installer's
menu. This worked....but I don't want to bother doing this every month or
so.

Since it's my old digibox it's over 12 months old and I guess it's not
covered by any kind of warranty by Sky? What are my options...keep waiting
for these letters from Sky and protesting them or could Sky be talked into
swapping my old digibox?

Thanks everybody :o)

Ben

multiroom modem problem
 

Ben Jones wrote:

What are my options...keep waiting
for these letters from Sky and protesting them or could Sky be talked into
swapping my old digibox?

Sky will give you a new box for the standard £65 call-out charge. With
a little bit of discussion you should be able to reduce this
significantly.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/8vef5
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

multiroom modem problem
 

"Jomtien" wrote in message
...
Ben Jones wrote:

What are my options...keep waiting
for these letters from Sky and protesting them or could Sky be talked into
swapping my old digibox?

Sky will give you a new box for the standard £65 call-out charge. With
a little bit of discussion you should be able to reduce this
significantly.


Cheers :o) I'll give it a go ;o)

Ben