Multiroom Q
 

All -

Going to make the upgrade to Sky+, with the multiroom sub. Question is can
I have the 2nd box plugged into a different phone line? On my main line I
have 2x telephone, sky box (will be replaced by Sky+) and my burglar alarm.
If the extra sky box goes into this as well I fear I will exceed my REN on
that line

Also, the place where I want the box to go is in the playroom on the lower
ground floor, where the 2nd telephone line comes into the house. The
connection would be so much easier into this line.

Both are BT lines, but can I have the 2 boxes on two different lines at the
same property & still only pay the £10 m/room sub??

TIA

SalesGuy

Multiroom Q
 

salesguy wrote:
All -

Going to make the upgrade to Sky+, with the multiroom sub. Question
is can I have the 2nd box plugged into a different phone line? On my
main line I have 2x telephone, sky box (will be replaced by Sky+) and
my burglar alarm. If the extra sky box goes into this as well I fear
I will exceed my REN on that line

Also, the place where I want the box to go is in the playroom on the
lower ground floor, where the 2nd telephone line comes into the
house. The connection would be so much easier into this line.

Both are BT lines, but can I have the 2 boxes on two different lines
at the same property & still only pay the £10 m/room sub??

TIA

SalesGuy

No, both boxes *must* be on the same line. Don't worry about exceeding the
REN, it's very unlikely to happen with what you describe.
--
Adrian A

Multiroom Q
 

"salesguy" wrote in message
...
All -

Going to make the upgrade to Sky+, with the multiroom sub. Question is
can I have the 2nd box plugged into a different phone line? On my main
line I have 2x telephone, sky box (will be replaced by Sky+) and my
burglar alarm. If the extra sky box goes into this as well I fear I will
exceed my REN on that line

Also, the place where I want the box to go is in the playroom on the lower
ground floor, where the 2nd telephone line comes into the house. The
connection would be so much easier into this line.

Both are BT lines, but can I have the 2 boxes on two different lines at
the same property & still only pay the £10 m/room sub??

TIA

SalesGuy


Sorry - but the answer is NO.

The multiroom terms and conditions state that to qualify for the £10
subscription:
"Boxes that receive your first and extra subscription(s) must all be
connected to the same fixed telephone line at all times." Sky monitor this
requirement and can charge separate subscriptions for each box, if you do
not comply.

Turning to the technical aspects of your telephone service, the maximum
total REN (Ringer Equivalent Number) of all equipment connected to a single
BT line should not exceed 4. If you add too many telephone extensions, you
could experience insufficient voltage on the line to operate the ringers
(bells or other audible sounders) of the phones - so you might run the risk
of missing incoming calls. Caller Display phones might not dislay caller
IDs correctly and the volume of voice calls might also be too quiet.

In practice, you will probably be able to exceed this "maximum" without
suffering any of these problems - if your home is fairly close to the
telephone exchange. (The line is less susceptible to voltage drop, if you
are close to the exchange). I live less than 1 km from the telephone
exchange and at the last count, my line served 3 telephone extensions, 1 Sky
receiver, 1 Sky+ receiver AND a computer modem. The nominal REN of all
these components is 6 - and everything still works OK.

Most telephones have an REN of 1. (A few phones have a higher REN of 2 or
more. Check the label.) Similarly, each Sky receiver and your burglar
alarm will probably have a nominal REN of 1. However, the REN on the label
is a nominal figure. None of the phones and other appliances will have an
REN of exactly 1.0. The true REN may be much less, because Sky receivers
and your burglar alarm do not contain a ringer (bell or other sounder
advice).

In theory, you will increase the REN total to 5, if you add a Sky+ receiver
to your existing installation. In fact, the true total may not exceed 4.
I cannot guarantee you will be OK - but I suspect you will probably suffer
no ill-effects.

If you do experience problems, it may be possible to add an REN booster to
your line. Tandy used to sell booster kits (before Tandy sold all their
retail shops to Carphone Warehouse). The kit was marketed as BT equipment.
However, I haven't seen an REN booster for many years.

bob at lucas99 dot freeserve dot co dot uk

Multiroom Q
 

Bob Lucas wrote:

"salesguy" wrote in message
...

All -

Going to make the upgrade to Sky+, with the multiroom sub. Question is
can I have the 2nd box plugged into a different phone line? On my main
line I have 2x telephone, sky box (will be replaced by Sky+) and my
burglar alarm. If the extra sky box goes into this as well I fear I will
exceed my REN on that line

Also, the place where I want the box to go is in the playroom on the lower
ground floor, where the 2nd telephone line comes into the house. The
connection would be so much easier into this line.

Both are BT lines, but can I have the 2 boxes on two different lines at
the same property & still only pay the £10 m/room sub??

TIA

SalesGuy



Sorry - but the answer is NO.

The multiroom terms and conditions state that to qualify for the £10
subscription:
"Boxes that receive your first and extra subscription(s) must all be
connected to the same fixed telephone line at all times." Sky monitor this
requirement and can charge separate subscriptions for each box, if you do
not comply.

Turning to the technical aspects of your telephone service, the maximum
total REN (Ringer Equivalent Number) of all equipment connected to a single
BT line should not exceed 4. If you add too many telephone extensions, you
could experience insufficient voltage on the line to operate the ringers
(bells or other audible sounders) of the phones - so you might run the risk
of missing incoming calls. Caller Display phones might not dislay caller
IDs correctly and the volume of voice calls might also be too quiet.

In practice, you will probably be able to exceed this "maximum" without
suffering any of these problems - if your home is fairly close to the
telephone exchange. (The line is less susceptible to voltage drop, if you
are close to the exchange). I live less than 1 km from the telephone
exchange and at the last count, my line served 3 telephone extensions, 1 Sky
receiver, 1 Sky+ receiver AND a computer modem. The nominal REN of all
these components is 6 - and everything still works OK.

Most telephones have an REN of 1. (A few phones have a higher REN of 2 or
more. Check the label.) Similarly, each Sky receiver and your burglar
alarm will probably have a nominal REN of 1. However, the REN on the label
is a nominal figure. None of the phones and other appliances will have an
REN of exactly 1.0. The true REN may be much less, because Sky receivers
and your burglar alarm do not contain a ringer (bell or other sounder
advice).

In theory, you will increase the REN total to 5, if you add a Sky+ receiver
to your existing installation. In fact, the true total may not exceed 4.
I cannot guarantee you will be OK - but I suspect you will probably suffer
no ill-effects.

If you do experience problems, it may be possible to add an REN booster to
your line. Tandy used to sell booster kits (before Tandy sold all their
retail shops to Carphone Warehouse). The kit was marketed as BT equipment.
However, I haven't seen an REN booster for many years.

BT themselves sell one now. pricey though:

http://www.shop.bt.com/invt/cbw175

If the OP does have problems, and only has one or two phones on the
lower ground floor line, perhaps running an extension from this to your
first box would be suitable?

Main line : 2 telephones, 1 burglar alarm = REN 3.
Second line : 1 or 2 telephones, 2 sky boxes = REN 3 or 4.

Then just let Sky know about your change of phone number.

Multiroom Q
 

"Bob Lucas" wrote in message
...

"salesguy" wrote in message
...

Going to make the upgrade to Sky+, with the multiroom sub. Question is
can I have the 2nd box plugged into a different phone line? On my main
line I have 2x telephone, sky box (will be replaced by Sky+) and my
burglar alarm. If the extra sky box goes into this as well I fear I will
exceed my REN on that line


TIA

SalesGuy


In theory, you will increase the REN total to 5, if you add a Sky+
receiver to your existing installation. In fact, the true total may not
exceed 4. I cannot guarantee you will be OK - but I suspect you will
probably suffer no ill-effects.

If you do experience problems, it may be possible to add an REN booster to
your line.
bob at lucas99 dot freeserve dot co dot uk



I have just discovered that Maplin sell the BT Telephone Extension Booster
for £39.99.
http://www.maplin.co.uk/Module.aspx?...2828&T=268 41

bob at lucas99 dot freeserve dot co dot uk

Multiroom Q
 

George Woodbine wrote:

BT themselves sell one now. pricey though:

http://www.shop.bt.com/invt/cbw175

Just noticed there's a few of these going on eBay for £20 with the
postage if you really wanted to play it safe.

Item 5834899451

As Bob & Adrian have said though, things will probably work just fine.

Multiroom Q
 

The answer is yes you can, IF you are prepared to send copies of the phone
bills to Sky showing both bills are in your name and registered at the same
address. Sky will flag your account to make sure that no CLI extra subs full
rate charges are applied.

"Bob Lucas" wrote in message
...

"salesguy" wrote in message
...
All -

Going to make the upgrade to Sky+, with the multiroom sub. Question is
can I have the 2nd box plugged into a different phone line? On my main
line I have 2x telephone, sky box (will be replaced by Sky+) and my
burglar alarm. If the extra sky box goes into this as well I fear I will
exceed my REN on that line

Also, the place where I want the box to go is in the playroom on the
lower ground floor, where the 2nd telephone line comes into the house.
The connection would be so much easier into this line.

Both are BT lines, but can I have the 2 boxes on two different lines at
the same property & still only pay the £10 m/room sub??

TIA

SalesGuy


Sorry - but the answer is NO.

The multiroom terms and conditions state that to qualify for the £10
subscription:
"Boxes that receive your first and extra subscription(s) must all be
connected to the same fixed telephone line at all times." Sky monitor
this requirement and can charge separate subscriptions for each box, if
you do not comply.

Turning to the technical aspects of your telephone service, the maximum
total REN (Ringer Equivalent Number) of all equipment connected to a
single BT line should not exceed 4. If you add too many telephone
extensions, you could experience insufficient voltage on the line to
operate the ringers (bells or other audible sounders) of the phones - so
you might run the risk of missing incoming calls. Caller Display phones
might not dislay caller IDs correctly and the volume of voice calls might
also be too quiet.

In practice, you will probably be able to exceed this "maximum" without
suffering any of these problems - if your home is fairly close to the
telephone exchange. (The line is less susceptible to voltage drop, if you
are close to the exchange). I live less than 1 km from the telephone
exchange and at the last count, my line served 3 telephone extensions, 1
Sky receiver, 1 Sky+ receiver AND a computer modem. The nominal REN of
all these components is 6 - and everything still works OK.

Most telephones have an REN of 1. (A few phones have a higher REN of 2 or
more. Check the label.) Similarly, each Sky receiver and your burglar
alarm will probably have a nominal REN of 1. However, the REN on the
label is a nominal figure. None of the phones and other appliances will
have an REN of exactly 1.0. The true REN may be much less, because Sky
receivers and your burglar alarm do not contain a ringer (bell or other
sounder advice).

In theory, you will increase the REN total to 5, if you add a Sky+
receiver to your existing installation. In fact, the true total may not
exceed 4. I cannot guarantee you will be OK - but I suspect you will
probably suffer no ill-effects.

If you do experience problems, it may be possible to add an REN booster to
your line. Tandy used to sell booster kits (before Tandy sold all their
retail shops to Carphone Warehouse). The kit was marketed as BT
equipment. However, I haven't seen an REN booster for many years.

bob at lucas99 dot freeserve dot co dot uk

Multiroom Q
 

Both are BT lines, but can I have the 2 boxes on two different lines at
the
same property & still only pay the £10 m/room sub??

No, they must both be connected to the same telephone number. You could
leave this up to the engineer at the time of the visit, but it could be a
messy job or it could be cancelled, depending on the type of engineer you
get.

Either get BT to extend one line to the other, and as you say the 2nd line
would be better for this. It might not be a big job as they may both go back
to a common point, in which case it would be easy to install one next to the
other.

Alternatively you could try and source yourself an All-in-One SV1500
Wireless Telephone extender, seen here
http://www.accessorystore.co.uk/acatalog/SV1500.html*.
This is priced at £54.99, which would be cheaper than the £120 odd quid that
BT would charge to put an extension in for you. I've seen this work and seem
to be fine. You simply plug it into the phone line at the source, and also
into the mains. The telephone signal is then transmitted around the electric
ring main of the house and can be picked up in whichever power socket you
plug the receiver into.

HTH

Nathan

*I have no affiliation to this site, it was the first site that Google threw
up when searching for 'SV1500' and you may find it cheaper elsewhere.



--
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Multiroom Q
 

"Adrian" wrote

I will exceed my REN on that line

REN, it's very unlikely to happen with what you describe.

Unless it has changed since I last did it, BT will boost ren from
4 to 10, as long as they believe it is not a business user and you
find the right person to ask. (Domestic sales as I remember.)

There is also supposedly a ren booster for sale,
just not on the link BT offers.

http://www.bt.com/talktous/answers.j...&oLDesc=KB_485

Multiroom Q
 

Bob Lucas wrote:

I live less than 1 km from the telephone
exchange and at the last count, my line served 3 telephone extensions, 1 Sky
receiver, 1 Sky+ receiver AND a computer modem. The nominal REN of all
these components is 6 - and everything still works OK.

The nominal REN of the Sky digibox is 0.3 as formerly printed in the
spec. (I'm not sure if they still include that now.)

REN is not really an issue with digiboxes.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/8vef5
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)