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-   -   Phoning Sky for PIN (http://www.homecinemabanter.com/showthread.php?t=37016)

Ian McMillan October 16th 05 03:06 PM

Phoning Sky for PIN
 
Aaargh!

I've been in the queue for over an hour now on the phone to Sky to find out
my PIN (its not the last 4 of my viewing card) just so I can watch a film I
recorded on Sky+ last night. Of course, I now don't have time to watch the
film, and begrudge hanging up after waiting so long.

Does anyone know a quick way of contacting Sky to find out the PIN?

Thanks in advance,
Ian



^^artnada^^ October 16th 05 03:16 PM

Phoning Sky for PIN
 
In ,
Ian McMillan pop his head above the parapit and
spewed forth:
|| Aaargh!
||
|| I've been in the queue for over an hour now on the phone to Sky to find
out
|| my PIN (its not the last 4 of my viewing card) just so I can watch a film
I
|| recorded on Sky+ last night. Of course, I now don't have time to watch
the
|| film, and begrudge hanging up after waiting so long.
||
|| Does anyone know a quick way of contacting Sky to find out the PIN?
||
|| Thanks in advance,
|| Ian

0800 2792000 Option 1 for Sky Customer services may not be quicker, but at
least it's FREE :o)



Ian McMillan October 16th 05 03:26 PM

Phoning Sky for PIN
 
^^artnada^^ wrote in message

In ,
Ian McMillan pop his head above the
parapit and spewed forth:
Aaargh!

I've been in the queue for over an hour now on the phone to Sky to
find out my PIN (its not the last 4 of my viewing card) just so I
can watch a film I recorded on Sky+ last night. Of course, I now
don't have time to watch the film, and begrudge hanging up after
waiting so long. Does anyone know a quick way of contacting Sky to find
out the PIN?

Thanks in advance,
Ian


0800 2792000 Option 1 for Sky Customer services may not be quicker,
but at least it's FREE :o)



Thanks, free is good - this call has just eaten all the free minutes from my
mobile (and more) and still no answer after 1hr 43mins. Absolutely
disgraceful, and on the verge of cancelling as a result.

Ian



Brian Wescombe October 16th 05 03:49 PM

Phoning Sky for PIN
 

"Ian McMillan" wrote in message
...
^^artnada^^ wrote in message

In ,
Ian McMillan pop his head above the
parapit and spewed forth:
Aaargh!

I've been in the queue for over an hour now on the phone to Sky to
find out my PIN (its not the last 4 of my viewing card) just so I
can watch a film I recorded on Sky+ last night. Of course, I now
don't have time to watch the film, and begrudge hanging up after
waiting so long. Does anyone know a quick way of contacting Sky to find
out the PIN?

Thanks in advance,
Ian


0800 2792000 Option 1 for Sky Customer services may not be quicker,
but at least it's FREE :o)



Thanks, free is good - this call has just eaten all the free minutes from
my mobile (and more) and still no answer after 1hr 43mins. Absolutely
disgraceful, and on the verge of cancelling as a result.

Ian

Which number did you ring them on? I used the usual number (08702 404040)
but selected Upgrade subscription from the options. Call got answered in a
few minutes (strange that!). I then said I needed my PIN number.




Ian McMillan October 16th 05 03:54 PM

Phoning Sky for PIN
 
Brian Wescombe wrote in message

"Ian McMillan" wrote in message
...
^^artnada^^ wrote in message

In ,
Ian McMillan pop his head above the
parapit and spewed forth:
Aaargh!

I've been in the queue for over an hour now on the phone to Sky to
find out my PIN (its not the last 4 of my viewing card) just so I
can watch a film I recorded on Sky+ last night. Of course, I now
don't have time to watch the film, and begrudge hanging up after
waiting so long. Does anyone know a quick way of contacting Sky
to find out the PIN?

Thanks in advance,
Ian

0800 2792000 Option 1 for Sky Customer services may not be quicker,
but at least it's FREE :o)



Thanks, free is good - this call has just eaten all the free minutes
from my mobile (and more) and still no answer after 1hr 43mins.
Absolutely disgraceful, and on the verge of cancelling as a result.

Ian

Which number did you ring them on? I used the usual number (08702
404040) but selected Upgrade subscription from the options. Call got
answered in a few minutes (strange that!). I then said I needed my
PIN number.



I rang them on 08702 404040 and didn't choose anything. I tried on another
line going to the same number, and choosing the PIN option and was
so-helpfully told my call would be answered within 113 minutes! I then rang
through again on the 0800 number given by ^^artnada^^ (thanks for that), and
it was "just" 25 minutes to get through to someone. I hope I don't need to
call Sky again, what a nightmare! I don't even have the time now to watch
the film from last night that I wanted to! :-(

Ian



Richard Faulkner October 16th 05 11:12 PM

Phoning Sky for PIN
 
In message , Brian Wescombe
writes
Which number did you ring them on? I used the usual number (08702
404040) but selected Upgrade subscription from the options. Call got
answered in a few minutes (strange that!). I then said I needed my PIN
number.


A mate of mine spent an hour waiting for Customer Services a week ago. I
called to order a Sky installation and it was answered in 2 or 3 rings.
They are almost a monopoly who have us by the ********!

--
Richard Faulkner

Jomtien October 17th 05 09:07 AM

Phoning Sky for PIN
 
Ian McMillan wrote:

I've been in the queue for over an hour now on the phone to Sky to find out
my PIN


During which time Sky have earned several pounds from you at no cost
at all to themselves. Multiply that by the several thousand other
people who were also on hold.

Nice work if you can get it.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

Ian McMillan October 21st 05 01:56 AM

Phoning Sky for PIN
 
Jomtien wrote in message

Ian McMillan wrote:

I've been in the queue for over an hour now on the phone to Sky to
find out my PIN


During which time Sky have earned several pounds from you at no cost
at all to themselves. Multiply that by the several thousand other
people who were also on hold.

Nice work if you can get it.


Not directly from me, 0870 numbers are thankfully included in the "free"
minutes on my mobile.



Jomtien October 21st 05 08:57 AM

Phoning Sky for PIN
 
Ian McMillan wrote:

0870 numbers are thankfully included in the "free"
minutes on my mobile.


That is decidedly unusual. I have never come across it before.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

Usenet October 21st 05 08:57 PM

Phoning Sky for PIN
 


Jomtien wrote:
Ian McMillan wrote:


0870 numbers are thankfully included in the "free"
minutes on my mobile.



That is decidedly unusual. I have never come across it before.


Yep. 08702 also free (minutes) on my O2 contract phone.

Glenn...



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