Upgrade tactics advice sought
 

Hello,

Can any of you help me with some upgrade advice please?

My parents have the Sky World package, they've had it for years so are
out of contract. They have so much trouble trying to record things
using a VCR that they've given up even trying, so I think that they'd
probably find Sky+ rather useful. Actually I'd probably find it quite
useful too since I spend the odd week at their place in the middle of
nowhere (going out of my mind with boredom) house-sitting while they're
away. This is one of those weeks...

Given that their subscription is quite high, how likely is it that
they'd be able to squeeze an upgrade to Sky+ and for what cost? Is it
unheard of to get a free upgrade to Sky+? I realise that they can go
for the £49 upgrade route but I think that offer is only if you also
take Multiroom (with the additional subscription), which they wouldn't
need. Are Sky flexible at all when it comes to upgrading? What happens
if you ring up to cancel the contract, do they shower you with offers to
stay?

I know I need to ring customer services to find out, but I just want to
be prepared before doing so.

Thanks for any help,

Simon.

In message , Simon
writes
Given that their subscription is quite high, how likely is it that
they'd be able to squeeze an upgrade to Sky+ and for what cost? Is it
unheard of to get a free upgrade to Sky+? I realise that they can go
for the £49 upgrade route but I think that offer is only if you also
take Multiroom (with the additional subscription), which they wouldn't
need. Are Sky flexible at all when it comes to upgrading? What
happens if you ring up to cancel the contract, do they shower you with
offers to stay?

Introduce a friend and they can get the Sky+ for £49.

--
Richard Faulkner

Simon wrote:

Given that their subscription is quite high, how likely is it that
they'd be able to squeeze an upgrade to Sky+ and for what cost?

They will pay nothing for the service so only the installation cost is
an issue. However, are they aware that their existing digibox can
control recordings on most VCRs?


Is it
unheard of to get a free upgrade to Sky+? I realise that they can go
for the £49 upgrade route but I think that offer is only if you also
take Multiroom (with the additional subscription), which they wouldn't
need. Are Sky flexible at all when it comes to upgrading? What happens
if you ring up to cancel the contract, do they shower you with offers to
stay?

Yes. Basically you just need to ring and moan about having to pay so
much to get a Sky+. Ask to cancel if they don't come up with a new
Sky+ installed for £49 as the cancellations people will offer you this
price when you get put through to them.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

Jomtien wrote:
Simon wrote:

Given that their subscription is quite high, how likely is it that
they'd be able to squeeze an upgrade to Sky+ and for what cost?

They will pay nothing for the service so only the installation cost is
an issue. However, are they aware that their existing digibox can
control recordings on most VCRs?


They're probably not aware of the possibility, but if you're talking
about the SCART control pin signal method then it won't work with their
"antique" VCR. Even if they were to change their VCR (more more likely
upgrade to recordable DVD) which did support it, I have a feeling they'd
still find it too much like hard work to remember to put in a disc and
set it to standby (or whatever's required). The simplicity of choosing
programs from the planner and not having to bother whether the unit is
on or in standby seems ideal for them.

Is it
unheard of to get a free upgrade to Sky+? I realise that they can go
for the £49 upgrade route but I think that offer is only if you also
take Multiroom (with the additional subscription), which they wouldn't
need. Are Sky flexible at all when it comes to upgrading? What happens
if you ring up to cancel the contract, do they shower you with offers to
stay?

Yes. Basically you just need to ring and moan about having to pay so
much to get a Sky+. Ask to cancel if they don't come up with a new
Sky+ installed for £49 as the cancellations people will offer you this
price when you get put through to them.


Thank you, I'll suggest they give it a try.

Simon.

Upgrade tactics advice sought
 

Simon wrote:

The simplicity of choosing
programs from the planner and not having to bother whether the unit is
on or in standby seems ideal for them.

Fair enough.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)