On Sat, 03 Sep 2005 12:25:22 +0100, Mike Henry
wrote:

In , topgooner71
wrote:

they said no till she said she wanted to cancel her subscription..then
they magically could match it at £99.

That would have been for a brand new box then, from what you say below.
The £99 offer to new subscribers is for a reconditioned box. She was
right to threaten to cancel, but blew everything when she went through
with it.

No she said.. I want it free, as I have been such a good customer....
they offered a reconditioned one at £50 (is this guaranteed does anyone
know?)

For 3 months.

anyway my mother said no, cancel it, and has now given a months notice....

My parents WILL call back to reinstate it in a week or two as my old man
cant live without his football.

BUT are they likely to get a sky+ box for free if they do cancel their
subscription?

No. Your mother is very greedy! Hardware is not free, and both offers
(new for £99, 2nd hand for £50) are much better offers than those for
the new customers. So her loyalty was rewarded in the end, but that
still wasn't enough for her!

Your mother HAS already cancelled her subscription, from what you say,
and blown away the (very good) £99/£50 offers. Game over. She is now
back to square one (£259 for Sky+). All she can do is phone back and say
she has changed her mind and doesn't want to cancel - that would get the
viewing back, with the ordinary digibox.

I'd be astonished if the lower prices would be offered to her again,
because the only way to get them is to threaten to cancel. Second time
around they know she is crying wolf.

HTH


I would of taken it at £50, after all I paid £300 + £50
installation....but then that was on day 1 of launch ;-/
Box is still going strong....famous last words

Jomtien wrote:
RCE Defiant wrote:


Personally I would cancel and re-subscribe as a new subscriber, thus
getting the £99 new box offer.

That brings up a question. How long does someone have to wait after
cancelling Sky before they are treated as a new customer for offer purposes?


Forever. You have to use another name.


assuming the OP's father is the name on the bill, the OP's mother should
phone sky for a new install. say you've just moved in if you must, or a
messy divorce is going through and you want it in your name.
when you get an install date, the OP's father should cancel.
time it right and you have about an hours' downtime: worked perfectly
for me and my partner.

ric