Top Up TV crashes Freeview box - help!
 

This evening Freeview informed me there were seven new channels and to
press OK to see what they were. I did so and got the Top TV preview
but there now seems to be no way to get back to all the other
channels.

Have tried switching off and on; have tried disabling the new channels
- both to no avail.

Has anyone else experienced this? More importantly, how do I fix it?
Or where can I get help? It's a Phillips box.

Any and all suggestions much appreciated. This is my first post here
so sorry if the question is basic!

Best wishes,
e-ian

On 18 Mar 2004 12:52:37 -0800, (e-ian)
wrote:

||This evening Freeview informed me there were seven new channels and to
||press OK to see what they were. I did so and got the Top TV preview
||but there now seems to be no way to get back to all the other
||channels.
||
||Have tried switching off and on; have tried disabling the new channels
||- both to no avail.
||
||Has anyone else experienced this? More importantly, how do I fix it?
||Or where can I get help? It's a Phillips box.
||
||Any and all suggestions much appreciated. This is my first post here
||so sorry if the question is basic!
||
||Best wishes,
||e-ian

Had the same effect found the answer by accident.

Press and hold the 'Favorite' button and you can then select

All TV
Favorite
New TV

Pretty good idea really as you can Parent Control various combinations
if you are that way inclind

Brian
--
Brian E.Ashley Ashley Technical Services

(remove 'nospam' to reply)

"e-ian" wrote in message
om...
This evening Freeview informed me there were seven new channels and to
press OK to see what they were. I did so and got the Top TV preview
but there now seems to be no way to get back to all the other
channels.


I think the Philips puts any new channels in a temporary favourites list
called New Channels or something similar. Sounds like you might be stuck in
that. Have a look in the manual to see how to change to other "regular"
favourites list or perhaps a list called "All TV".

Ian

"e-ian" wrote in message
om...
This evening Freeview informed me there were seven new channels and to
press OK to see what they were. I did so and got the Top TV preview
but there now seems to be no way to get back to all the other
channels.

Have tried switching off and on; have tried disabling the new channels
- both to no avail.

Has anyone else experienced this? More importantly, how do I fix it?
Or where can I get help? It's a Phillips box.

Any and all suggestions much appreciated. This is my first post here
so sorry if the question is basic!

Best wishes,
e-ian

Philips won't say if they will upgrade their old boxes (and haven't)

Philips have been unclear about upgrades for their new boxes.

Philips don't respond to queries about this.

Leave it off (at the wall) for 5m, then try again, otherwise buy another
box.

e-ian wrote:

This evening Freeview informed me there were seven new channels and to
press OK to see what they were. I did so and got the Top TV preview
but there now seems to be no way to get back to all the other
channels.

Have tried switching off and on; have tried disabling the new channels
- both to no avail.

Has anyone else experienced this? More importantly, how do I fix it?
Or where can I get help? It's a Phillips box.

Any and all suggestions much appreciated. This is my first post here
so sorry if the question is basic!

Best wishes,
e-ian

Had the same problem with my parents Philips box.
The only way we found to fix it was to reset the box to factory default,
the instructions are in the manual

(e-ian) wrote:

This evening Freeview informed me there were seven new channels and to
press OK to see what they were. I did so and got the Top TV preview
but there now seems to be no way to get back to all the other
channels.
snip
See also this post where I provided solution (at last the right home
for that answer!)

http://groups.google.com/groups?hl=e...6j%404ax.co m

--
Rgds
Paul Webster