Pace Twin Guarantee - revisited
 

Exiddor wrote in
:

I've eventually received a reply from Pace which was brief and to the
point: they do not provide a guarantee card and any warranty is with
the retailer.

Certianly, there is no obligation for this in the Sale of Goods Acts.

Although I'm very pleased with the Pace Twin, you may want to bear
this in mind before purchasing.

Well, perhaps, but Pace are quite correct- your warranty and any claims are
against the retailer, not Pace.

Z.9



--
Please remove my_pants when replying by email.

Exiddor wrote in
:

I've eventually received a reply from Pace which was brief and to the
point: they do not provide a guarantee card and any warranty is with
the retailer.

Certianly, there is no obligation for this in the Sale of Goods Acts.

Although I'm very pleased with the Pace Twin, you may want to bear
this in mind before purchasing.

Well, perhaps, but Pace are quite correct- your warranty and any claims are
against the retailer, not Pace.

Z.9



--
Please remove my_pants when replying by email.

"Zonky" wrote in message
4...
Exiddor wrote in
:

I've eventually received a reply from Pace which was brief and to the
point: they do not provide a guarantee card and any warranty is with
the retailer.
They do provide a registration form which, if returned, enters you in the
monthly prize draw.

"Zonky" wrote in message
4...
Exiddor wrote in
:

I've eventually received a reply from Pace which was brief and to the
point: they do not provide a guarantee card and any warranty is with
the retailer.
They do provide a registration form which, if returned, enters you in the
monthly prize draw.

Does that mean that the length of the warranty is determined by the Dealer?

Does that mean that the length of the warranty is determined by the Dealer?

"Alick" wrote in message
...
Does that mean that the length of the warranty is determined by the
Dealer?

Consumer law details the minimum amount but a dealer can extend or enhance
the terms of any warranty i.e. give 3 years instead of a statutory one year
(as Adsa used to do on electricals)

"Alick" wrote in message
...
Does that mean that the length of the warranty is determined by the
Dealer?

Consumer law details the minimum amount but a dealer can extend or enhance
the terms of any warranty i.e. give 3 years instead of a statutory one year
(as Adsa used to do on electricals)

In article , Brownie
wrote:

Consumer law details the minimum amount but a dealer can extend or enhance
the terms of any warranty i.e. give 3 years instead of a statutory one year
(as Adsa used to do on electricals)

I recall reading a while back something about an item having a
reasonable lifetime and if it fails within that time you have the right
to demand repair/replacement from the retailer. For instance, it may
be reasonable to expect a video recorder to perform properly for say 5
years so if it fails in less than 5 years you take it back, regardless
og what any warranty agreement may say. The problem with this is, of
course, determining what constitutes a reasonable lifetime for a given
product and it also assumes reasonable use-whatever that may be.

Iirc it was a Which? article and they did a survey of major retailers
but only a handful were aware of their responsibilities in this respect
and the answers varied between branches of the same store chain.

--
Adrian

"Theory and practice are the same in theory, but different in practice"

In article , Brownie
wrote:

Consumer law details the minimum amount but a dealer can extend or enhance
the terms of any warranty i.e. give 3 years instead of a statutory one year
(as Adsa used to do on electricals)

I recall reading a while back something about an item having a
reasonable lifetime and if it fails within that time you have the right
to demand repair/replacement from the retailer. For instance, it may
be reasonable to expect a video recorder to perform properly for say 5
years so if it fails in less than 5 years you take it back, regardless
og what any warranty agreement may say. The problem with this is, of
course, determining what constitutes a reasonable lifetime for a given
product and it also assumes reasonable use-whatever that may be.

Iirc it was a Which? article and they did a survey of major retailers
but only a handful were aware of their responsibilities in this respect
and the answers varied between branches of the same store chain.

--
Adrian

"Theory and practice are the same in theory, but different in practice"