"Peter G Sheppard" wrote in message
...
Yes, it seems I have 3.105 as well. If you give me your e-mail address,
I'll send you the executable - I think that's the only thing that
changed -
one of the intermediate beta upgrades was only a .exe change. Copy it
ontop
of what you already have.

You'll need to e-mail me at peter(at)petersheppard(dot)com (replace (at)
with @ and (dot) with . ).


Thanks for that offer Peter, was very kind of you. As you'll see from my
previous message I managed to download it last night before I read your
posting, so at least I have the latest version now. No sign of the live
rewind feature though! Also it's crashing everytime it tries to download the
latest EPG data, so I'm not too happy with it.

Geoff.

Geoff,

You DEFINITELY have something wrong with your Windows XP installation. I
am running 3.104 without any problems at all. It accesses the EPG when
it starts & then it's stable. I leave it on most of the day without
problems.

I suggest that you roll XP back to a restore point before you installed
the Nebby then install the latest version again from scratch.

When it installs check the resources that the Nebby card & your other
devices are using. If there is sharing of IRQs try moving the Nebby to
another PCI slot. Also enter ctrl-i to bring up diagnostic mode & look
at the error counters. If you see the error counters going up then you
have a hardware problem. Write the Nebula tech support & explain in
detail what you are seeing. They are very helpful. If it still crashes
note what errors are reported in Task Manager & follow up via Google.
Also, make sure that XP is at SP1a & that your device drivers,
particularly the video card, are up to date.

Believe me, & what other posters are telling you. There's nothing wrong
with the DigTV software.

In article , Geoff
writes
Well I've been able to download the latest version now, and there is no live
rewind feature so I'm not sure what that was all about?

I'm actually pretty annoyed with this software. I've spent hours today
uninstalling and reinstalling it due to all sorts of problems with it
crashing. Whenever there is a slight problem with either downloading an
update or EPG data (and there have been problems with both those all day),
it just freezes up and you have to cntl-alt-del and re-load it. Also quite
often it's crashed when using the live pause feature for no apparent reason.

Has anyone else had such problems with this software please? Should I
downgrade to an older version maybe?

Cheers,
Geoff.



--
Keith Bailey

"tHatDudeUK" wrote in message
...
It looks as though any time it accesses the internet it causes you
problems.
Are you sure the ports etc aren't being blocked? Try disabling all
firewalls
etc completely including hardware router ones.


I thought that too so I tried unlocking my firewall but it still didn't
work, and also there wasn't even an entry in the firewall logs for it.
However, there was an entry for Proximatron, which is a local proxy server
program I use as a pop-up blocker. It turns out that the DigiTV software
connects to the Nebula site for EPG data via port 80, and uses the Internet
settings I have set in Explorer to make all traffic go via Proximatron. So,
I've put an exception 'rule' (or whatever you call it) in my Explorer
settings so that it doesn't go via Proximatron. My firewall logs now show
DigiTV trying to connect, so I let that through. However, it still isn't
connecting very well and only gets some of the EPG data before crashing. I
can't see what else it can be my end so I think Nebula's servers are a bit
screwed up to be honest, and maybe after their Christmas break they'll sort
it out.

Cheers,
Geoff.

You DEFINITELY have something wrong with your Windows XP installation. I
am running 3.104 without any problems at all. It accesses the EPG when
it starts & then it's stable. I leave it on most of the day without
problems.

I suggest that you roll XP back to a restore point before you installed
the Nebby then install the latest version again from scratch.


I haven't got any recent restore points thanks to a virus I had a short time
ago, and I forgot to take another restore point. It wasn't a serious virus
and hasn't caused any long-term problems.

I've just written another post in this thread about how it's connecting via
port 80 etc., and how I've done all I can to solve the problem my end.
There's nothing else wrong with my XP installation that could be causing
this.

Most of the crashes, as someone else in this thread suggested, are only
happening when the software attempts to access the Internet. The rest of the
time it's been fine, apart from once-But who knows why that once was. Maybe
it was trying to access the Internet at the same time, but I didn't look
into it in detail at the time.

Believe me, & what other posters are telling you. There's nothing wrong
with the DigTV software.

Well nobody else has said that to me but I accept what you're saying. I am
100% sure the problem isn't my end. I haven't gone into all the details of
what's happened because it would bore everyone reading this group and it
isn't really neccesary, but I assure you I've done a lot to ensure the
problem isn't with my system. Everything else is working fine, drivers are
up to date, Internet access is good, hardware is all modern with latest
stable drivers.

I DO like the Nabula software and it is working well as long as I don't let
it try to connect to the Internet. It isn't connecting to Nebula, and even a
ping of their EPG server is getting a 'not found' result. It seems that when
the software cannot get a connection, it crashes, and that can only mean
some sort of bug in the software.

Now I think of it, I remember a few months ago my ISP changed the range of
IP addresses I could be allocated each time I connected to the Net, and some
companies blocked that range because it used to be used for something else.
All I remember is that the addresses started with 80 and according to my
firewall the Nebula server IP starts with 80! So, I may need to send it via
an external proxy. That will be a problem though because the data won't be
up to date. Hmmm....I'll have to look into this and see if that's what the
problem is.

It still doesn't change what I said though, that when it cannot connect, it
crashes, and that's a bug that needs resolving.

Thanks for your input,
Geoff.

On Fri, 26 Dec 2003, Geoff writes:
I DO like the Nabula software and it is working well as long as I don't let
it try to connect to the Internet. It isn't connecting to Nebula, and even a
ping of their EPG server is getting a 'not found' result. It seems that when
the software cannot get a connection, it crashes, and that can only mean
some sort of bug in the software.
I'm using 3.105 and I have to agree with the above. If
http://www.nebula-electronics.com isn't reachable (as it isn't now - 504
Gateway Timeout), DigiTV either stops responding for about a minute on
startup and then works OK, or just stops responding completely.

I can easily prove this by disabling access to the Internet to DigiTV
with my firewall - the application then starts up fine. This bug was
present in a previous version but Nebula fixed it - looks like it has
resurfaced.

Geoff, let me know if you will be reporting this to Nebula - otherwise I
will do so.

Cheers and Merry Christmas!
--
Steven
Remove NOSPAM to reply directly - thanks.

"Steven" wrote in message
...
On Fri, 26 Dec 2003, Geoff writes:
I DO like the Nabula software and it is working well as long as I don't
let
it try to connect to the Internet. It isn't connecting to Nebula, and
even a
ping of their EPG server is getting a 'not found' result. It seems that
when
the software cannot get a connection, it crashes, and that can only mean
some sort of bug in the software.
I'm using 3.105 and I have to agree with the above. If
http://www.nebula-electronics.com isn't reachable (as it isn't now - 504
Gateway Timeout), DigiTV either stops responding for about a minute on
startup and then works OK, or just stops responding completely.

I can easily prove this by disabling access to the Internet to DigiTV
with my firewall - the application then starts up fine. This bug was
present in a previous version but Nebula fixed it - looks like it has
resurfaced.

Geoff, let me know if you will be reporting this to Nebula - otherwise I
will do so.


Hi Steven,

I have reported it to Nebula today.

Cheers,
Geoff.

"Steven" wrote in message
...
Geoff, let me know if you will be reporting this to Nebula - otherwise I
will do so.


Steven, I HAD written to them but today the email was bounced! Oh dear, they
are really having problems it seems and nobody there to fix them. :(

Geoff.

In message , Geoff
wrote
"Steven" wrote in message
...
Geoff, let me know if you will be reporting this to Nebula - otherwise I
will do so.


Steven, I HAD written to them but today the email was bounced! Oh dear, they
are really having problems it seems and nobody there to fix them. :(


I've noticed quite a few sites have fallen over during the Christmas
period with no-one to fix them - so much for paper-less utility billing
and being able to maintain your accounts 365/24/7 :(

--
Alan

On Sun, 28 Dec 2003, Geoff writes:
Steven, I HAD written to them but today the email was bounced! Oh dear, they
are really having problems it seems and nobody there to fix them. :(
Hi Geoff,

The website's back up again now and by a strange coincidence(!) my
DigiTV is starting up perfectly again - how about yours?

As I see it the EPG updates come from www.nebepg.co.uk but DigiTV checks
for program updates on www.nebula-electronics.com. If this website is
down DigiTV stops responding on startup and the 'check for updates'
button doesn't get any response (if it is working it tells me my
software is up-to-date). Easy way to solve then would be to untick the
box relating to automatic updates while offline (for the meantime).

Strange that the e-mail bounced, I assume you're using [email protected] ? The
address is on http://www.nebula-electronics.com/support/support.asp -
don't want them to get spammed more than necessary so I won't publish it
here!

Don't expect any response before 2nd Jan though as the website says
they're on holiday until then.
--
Steven
Remove NOSPAM to reply directly - thanks.

"Steven" wrote in message
...
On Sun, 28 Dec 2003, Geoff writes:
Steven, I HAD written to them but today the email was bounced! Oh dear,
they
are really having problems it seems and nobody there to fix them. :(
Hi Geoff,

The website's back up again now and by a strange coincidence(!) my
DigiTV is starting up perfectly again - how about yours?

As I see it the EPG updates come from www.nebepg.co.uk but DigiTV checks
for program updates on www.nebula-electronics.com. If this website is
down DigiTV stops responding on startup and the 'check for updates'
button doesn't get any response (if it is working it tells me my
software is up-to-date). Easy way to solve then would be to untick the
box relating to automatic updates while offline (for the meantime).

Strange that the e-mail bounced, I assume you're using [email protected] ? The
address is on http://www.nebula-electronics.com/support/support.asp -
don't want them to get spammed more than necessary so I won't publish it
here!


Hi Steven,

Yep mine seems to work now and I can get to their website too. Yes I did use
the address you quoted (after searching for a while in cached Google pages
to find it seeing as their site was down!). I won't bother re-sending the
email now as things seem to be working now, but there are some other bugs
people in another thread are discussing that I may write to them about soon,
but I'll wait to see how permanant they are before bugging them. I have some
testing to do later of the timers, to see if they're still going to play
silly games with me, and I'll see how that goes.

Geoff.