Dumb engineer story
 

Our Sky box was showing "no signal received" most of the time. Sky
engineer called out. Poor wife had to deal with an engineer who
insisted that the neighhbour's tree was blocking the signal. So she
was cutting down branches while he waited to re-rest. Sky then
started working again, but 10 mins after he left it failed again! She
called him back and he replaced what he NOW discovered to be the
faulty LNB after previously saying "it can't be the dish, what could
possibly be wrong with that?" !!!

System seems fine now, but can't get over how he did'nt test
everything before jumping to conclusions. The main warning is to
ensure you have their mobile number before they leave! (Fortunately
he left his business card).

"Andy McPhail" wrote in message
om...
Our Sky box was showing "no signal received" most of the time. Sky
engineer called out. Poor wife had to deal with an engineer who
insisted that the neighhbour's tree was blocking the signal. So she
was cutting down branches while he waited to re-rest. Sky then
started working again, but 10 mins after he left it failed again! She
called him back and he replaced what he NOW discovered to be the
faulty LNB after previously saying "it can't be the dish, what could
possibly be wrong with that?" !!!

System seems fine now, but can't get over how he did'nt test
everything before jumping to conclusions. The main warning is to
ensure you have their mobile number before they leave! (Fortunately
he left his business card).

Are you sure it was a sky engineer as thay dont have business cards

In uk.media.tv.sky on Wed, 27 Oct 2004, Brian wrote :

System seems fine now, but can't get over how he did'nt test
everything before jumping to conclusions. The main warning is to
ensure you have their mobile number before they leave! (Fortunately
he left his business card).

Are you sure it was a sky engineer as thay dont have business cards

I've found that finding a competent Sky engineer is a bigger lottery
than the one run by Camelot.
--
Paul 'US Sitcom Fan' Hyett

"Paul Hyett" wrote in message
...
In uk.media.tv.sky on Wed, 27 Oct 2004, Brian wrote :

System seems fine now, but can't get over how he did'nt test
everything before jumping to conclusions. The main warning is to
ensure you have their mobile number before they leave! (Fortunately
he left his business card).

Are you sure it was a sky engineer as thay dont have business cards

I've found that finding a competent Sky engineer is a bigger lottery
than the one run by Camelot.
--
Paul 'US Sitcom Fan' Hyett



Had picture problems on Sky where picture freezing was too much for my
liking and the TV listings were slow to display.
Engineer arrived today and replaced the LNB and SKY digibox, this increased
the signal quality and strength, speeded up the TV listings and so far the
picture quality is better and more intact.

I'm not praying for rain but I hope it rains soon so I can check the picture
remains together!

bfn, Eric

"Andy McPhail" wrote in message
om...
Our Sky box was showing "no signal received" most of the time. Sky
engineer called out. Poor wife had to deal with an engineer who
insisted that the neighhbour's tree was blocking the signal. So she
was cutting down branches while he waited to re-rest. Sky then
started working again, but 10 mins after he left it failed again! She
called him back and he replaced what he NOW discovered to be the
faulty LNB after previously saying "it can't be the dish, what could
possibly be wrong with that?" !!!

System seems fine now, but can't get over how he did'nt test
everything before jumping to conclusions. The main warning is to
ensure you have their mobile number before they leave! (Fortunately
he left his business card).

Nothing 'fortunate' in that, AIUI they are penalised if a fault develops
within a certain time (7 days?) after they have visited, therefore it is in
their interest for you to call them directly rather than go through Sky.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com

On Wed, 27 Oct 2004 14:58:25 +0000 (UTC), "Brian"
wrote:


"Andy McPhail" wrote in message
. com...
Our Sky box was showing "no signal received" most of the time. Sky
engineer called out. Poor wife had to deal with an engineer who
insisted that the neighhbour's tree was blocking the signal. So she
was cutting down branches while he waited to re-rest. Sky then
started working again, but 10 mins after he left it failed again! She
called him back and he replaced what he NOW discovered to be the
faulty LNB after previously saying "it can't be the dish, what could
possibly be wrong with that?" !!!

System seems fine now, but can't get over how he did'nt test
everything before jumping to conclusions. The main warning is to
ensure you have their mobile number before they leave! (Fortunately
he left his business card).

Are you sure it was a sky engineer as thay dont have business cards


Exactly, all Sky Engineers are under the witness protection
program.....