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-   -   Installer 'vs self install (http://www.homecinemabanter.com/showthread.php?t=22561)

Big Ben October 7th 04 11:11 AM

Installer 'vs self install
 
Hello,

In order to avoid having a dish on the front of my house I installed my
sky system myself with the dish at low level in the back garden.

Fast forward a few years and I am now having Sky+ installed next week
(thanks to the £99 offer and a threat to cancel). Are the installers
used by Sky trained to walk away from diy jobs (dish is mounted to a
pole in a secure concrete base) or will he/she be able to set up the new
LNB etc. I will be doing the cable run before the installer arrives so
that I can route the cable how I like rather than round the skirting boards.

Anyway to sum up has anyone got an opinion / experience of installers
attitude to diyers ?

TIA

Ben

Jomtien October 8th 04 08:20 AM

Big Ben wrote:

Are the installers
used by Sky trained to walk away from diy jobs (dish is mounted to a
pole in a secure concrete base) or will he/she be able to set up the new
LNB etc.


As long as the base is sound and the cabling is good I see no reason
why they shouldn't do this.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

nog October 8th 04 10:18 AM

On Thu, 07 Oct 2004 09:11:25 GMT, Big Ben wrote:

Hello,

In order to avoid having a dish on the front of my house I installed my
sky system myself with the dish at low level in the back garden.

Fast forward a few years and I am now having Sky+ installed next week
(thanks to the £99 offer and a threat to cancel). Are the installers
used by Sky trained to walk away from diy jobs (dish is mounted to a
pole in a secure concrete base) or will he/she be able to set up the new
LNB etc. I will be doing the cable run before the installer arrives so
that I can route the cable how I like rather than round the skirting boards.

Anyway to sum up has anyone got an opinion / experience of installers
attitude to diyers ?


I would say that your particular problem is that the installers - and,
therefore, Sky - can't be held accountable for work they didn't do
themselves.
They can satisfy themselves re. the suitabilty of the dish mounting
position but using a cable run layed by somebody else is a different
matter.

Paul Baker October 12th 04 04:04 PM

Snip -

Fast forward a few years and I am now having Sky+ installed next week
(thanks to the £99 offer and a threat to cancel).


Ben - how did you manage to get them to agree to that? We phoned on
Friday and basically threatened the same thing - give us the £99 offer
or we'll walk to Freeview - we subscribe to everything but the movies
and they basically just said bye then!

Love to know the "secret" formula.

Cheers,

Paul.


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