Sky Digi Box and Broadband
 

I have placed a order for a broadband service, but it was rejected due to my
Sky Digi box being connected to the phone line. I have now had to disconnect
it from the line, so that the line test will pass.

Any1 else had this problem??

"Gareth Wells" wrote in message
...
I have placed a order for a broadband service, but it was rejected due to
my
Sky Digi box being connected to the phone line. I have now had to
disconnect
it from the line, so that the line test will pass.

Any1 else had this problem??


Not me, very odd???


--
RobertJM

I have had several line tests due to regrades etc and have never ever had a
problem with the 2 sky boxes on my line.



"Gareth Wells" wrote in message
...
I have placed a order for a broadband service, but it was rejected due to
my Sky Digi box being connected to the phone line. I have now had to
disconnect it from the line, so that the line test will pass.

Any1 else had this problem??

Gareth Wells wrote:

I have placed a order for a broadband service, but it was rejected due to my
Sky Digi box being connected to the phone line. I have now had to disconnect
it from the line, so that the line test will pass.

Any1 else had this problem??

Phone line problems are quite common with the Sky box. See the FAQ.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

On Thu, 23 Sep 2004 15:45:54 +0100, "Gareth Wells"
wrote:

I have placed a order for a broadband service, but it was rejected due to my
Sky Digi box being connected to the phone line. I have now had to disconnect
it from the line, so that the line test will pass.

Any1 else had this problem??

I had that problem when broadband first came out. I just connected the
digibox from the phone line. Sky complained but I told them it was a
fault with their equipment and they could fix it if they want. They
didn't and haven't pursued me any further. That was nearly 4 years
ago. Only disadvantage is you can't watch the ppv events, sky box
office or use some of sky interactive but not having that has probably
saved me quite a bit of money

"Gareth Wells" wrote in message
...
I have placed a order for a broadband service, but it was rejected due to
my Sky Digi box being connected to the phone line. I have now had to
disconnect it from the line, so that the line test will pass.

Any1 else had this problem??

It's been commented on many, many times that line tests can result in
problem readings when unhelpful telephone equipment (such as telephones,
Digiboxes and so on) is connected.

I don't understand why this should be a problem - surely if the equipment is
only using the line once in a blue moon then why is there a problem.
Apparently though there is.

How did you find out that your Digibox was causing the problem? Did your ISP
suggest it?

Gareth.

Berenger wrote:

Only disadvantage is you can't watch the ppv events, sky box
office or use some of sky interactive

I would call this an advantage.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Well I had not heard anything from Bt Yahoo for about 2 weeks after I
ordered. So I rang them and they told me that there was something in my
home, that was no compatible with Broadband Services. I said that the only
thing that was connected to my phone line was my PC, and my Sky box, and
they said well that's it, So I have taken the Sky box out of the phone line
and I am now still waiting for a second line test to be carried out.
"Gareth" wrote in message
...

"Gareth Wells" wrote in message
...
I have placed a order for a broadband service, but it was rejected due to
my Sky Digi box being connected to the phone line. I have now had to
disconnect it from the line, so that the line test will pass.

Any1 else had this problem??

It's been commented on many, many times that line tests can result in
problem readings when unhelpful telephone equipment (such as telephones,
Digiboxes and so on) is connected.

I don't understand why this should be a problem - surely if the equipment
is only using the line once in a blue moon then why is there a problem.
Apparently though there is.

How did you find out that your Digibox was causing the problem? Did your
ISP suggest it?

Gareth.

"Gareth Wells" wrote in message
...

snipped

Hmm, I wonder how the ISP knew that? They must have prior experience of
Digiboxes causing line test failures when there's no reason for the line
test failure.

At least a bit of hope has been flagged up anyway - hopefully your next line
test will pass.

Gareth.