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-   -   Sky+ Question (http://www.homecinemabanter.com/showthread.php?t=22463)

Del September 9th 04 03:58 PM

Sky+ Question
 
Hi All,
Just got off the phone to Sky, thought I might upgrade to Sky+.
Been with Sky since the begining
I have an 80cm motorised dish on my garage roof, no problem said the
Sky Man, we will fit our LNB on that sized dish, funny that, they told
a Friend about two months ago that they wouldn't touch anything other
than a minidish.
Also, I would have to connect my Sky+ box to my phone line for 12
months, if I purchased the box and installed it myself I would still
have to connect it to a phone line.
The reason for this is because a Sky+ box has to acknowledge that it
has received any software updates by telephoning Sky.
So if I remove the phone line after 12 months the box will stop getting
anymore updates because it has not acknowledged getting the last one.
Is this true, a Sky+ box has to be connected to a phone line forever?
I also asked about the 160 box and he told me that it would not be
available until the middle to end of 2005.
I didn't order Sky+, I read one thing on the Net and Sky tell me
something different, who is correct?
I am now very confused and have one of those Sky headaches.


Chris September 9th 04 05:06 PM

On 9 Sep 2004 06:58:17 -0700, "Del" wrote:

I have an 80cm motorised dish on my garage roof, no problem said the
Sky Man, we will fit our LNB on that sized dish, funny that


I believe the Sky minidish lnb is designed only to work with a
minidish, you probably won't get optimal results on a 80cm offset
dish, prob not a noticable problem on Astra 2 satellites which Sky use
but will be when you swing it around to weaker birds



Mark S September 9th 04 05:26 PM


"Del" wrote in message
...
Hi All,
Just got off the phone to Sky, thought I might upgrade to Sky+.
Been with Sky since the begining
I have an 80cm motorised dish on my garage roof, no problem said the
Sky Man, we will fit our LNB on that sized dish, funny that, they told
a Friend about two months ago that they wouldn't touch anything other
than a minidish.
Also, I would have to connect my Sky+ box to my phone line for 12
months, if I purchased the box and installed it myself I would still
have to connect it to a phone line.
The reason for this is because a Sky+ box has to acknowledge that it
has received any software updates by telephoning Sky.
So if I remove the phone line after 12 months the box will stop getting
anymore updates because it has not acknowledged getting the last one.
Is this true, a Sky+ box has to be connected to a phone line forever?
I also asked about the 160 box and he told me that it would not be
available until the middle to end of 2005.
I didn't order Sky+, I read one thing on the Net and Sky tell me
something different, who is correct?
I am now very confused and have one of those Sky headaches.


While you do (according to your contract) have to agree to keep your box
connected to the phone line for 12 months, this has nothing whatsoever to do
with software updates. The box will call Sky every now and then to let them
know if you have bought any pay-per-view movies. It also means that Sky and
other providers can tempt you with interactive services that cost you
money...



No-One September 9th 04 05:52 PM

While you do (according to your contract) have to agree to keep your box
connected to the phone line for 12 months, this has nothing whatsoever to

do
with software updates. The box will call Sky every now and then to let

them
know if you have bought any pay-per-view movies. It also means that Sky

and
other providers can tempt you with interactive services that cost you
money...



On channel 999 on the interactive bit it says on there somewhere that the
box actually receives the updates over the phone line. They also tried to
tell me over the phone that it's the same with normal digiboxes. Funny how
when our system was originally installed the engineer left the box
downloading software while drilling a hole to route the phone line through.



John Kelly September 10th 04 09:29 AM


"No-One" wrote in message
...
While you do (according to your contract) have to agree to keep your box
connected to the phone line for 12 months, this has nothing whatsoever

to
do
with software updates. The box will call Sky every now and then to let

them
know if you have bought any pay-per-view movies. It also means that Sky

and
other providers can tempt you with interactive services that cost you
money...



On channel 999 on the interactive bit it says on there somewhere that the
box actually receives the updates over the phone line. They also tried to
tell me over the phone that it's the same with normal digiboxes. Funny how
when our system was originally installed the engineer left the box
downloading software while drilling a hole to route the phone line

through.



When I upgraded, the existing box wasn't connected and the installation guy
told me not to bother connecting the new one (unless I actually needed to
use it).

If for some reason Sky do check just say that you are decorating etc







Jomtien September 10th 04 11:09 AM

No-One wrote:

On channel 999 on the interactive bit it says on there somewhere that the
box actually receives the updates over the phone line.


If so it is an out-and-out lie. Updates are exclusively performed on
air.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Jomtien September 10th 04 11:10 AM

Del wrote:

Also, I would have to connect my Sky+ box to my phone line for 12
months, if I purchased the box and installed it myself I would still
have to connect it to a phone line.


You can ignore this requirement. It is only policed if you have a
second cheap "mirror" sub and box.


The reason for this is because a Sky+ box has to acknowledge that it
has received any software updates by telephoning Sky.


Not true. See the FAQ.


So if I remove the phone line after 12 months the box will stop getting
anymore updates because it has not acknowledged getting the last one.


Not at all. All boxes receive all software updates on-air for free. No
phone connection is EVER required for this at any time. See the FAQ.


Is this true, a Sky+ box has to be connected to a phone line forever?


Absolutely not.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Jomtien September 10th 04 11:10 AM

Mark S wrote:

While you do (according to your contract) have to agree to keep your box
connected to the phone line for 12 months


You have to agree, but you don't have to comply.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

PhilĂ… September 10th 04 11:25 AM

You also have to agree to a min of another 12 months, the boxes are
subsidised by Sky.

Best to try and find one on ebay or something, as long as you sub to one or
more premium channel the Sky+ sub is free.


"Del" wrote in message
...
Hi All,
Just got off the phone to Sky, thought I might upgrade to Sky+.
Been with Sky since the begining
I have an 80cm motorised dish on my garage roof, no problem said the
Sky Man, we will fit our LNB on that sized dish, funny that, they told
a Friend about two months ago that they wouldn't touch anything other
than a minidish.
Also, I would have to connect my Sky+ box to my phone line for 12
months, if I purchased the box and installed it myself I would still
have to connect it to a phone line.
The reason for this is because a Sky+ box has to acknowledge that it
has received any software updates by telephoning Sky.
So if I remove the phone line after 12 months the box will stop getting
anymore updates because it has not acknowledged getting the last one.
Is this true, a Sky+ box has to be connected to a phone line forever?
I also asked about the 160 box and he told me that it would not be
available until the middle to end of 2005.
I didn't order Sky+, I read one thing on the Net and Sky tell me
something different, who is correct?
I am now very confused and have one of those Sky headaches.




Del September 10th 04 03:24 PM

Thanks Chaps,
I will purchase my own box and Install myself, I assume that I just
phone Sky to marry the card to my Sky+ box when installed?
Now, which Sky+ box is the best................here we go again.



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