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-   -   Second Subscription (http://www.homecinemabanter.com/showthread.php?t=22264)

M Element July 7th 04 01:41 PM

Sky insist that both boxes are permanently connected to the same operational
phone line in order to prove that they are being used in the same location.

Even though both my boxes were connected to the same phone line, Sky sent me
a letter stating that they weren't and that they would start charging me for
2 subscriptions if they continued to be disconnected.

After proving that they were connected, by voting interactively on Sky News,
I wrote a snotty letter to Sky telling them they were wrong. Sky phoned me
and insisted, incorrectly, that the boxes were not connected to a phone
line.

To cut a long story short, not only do Sky want both boxes connected to a
phone line, they also expect you not to withhold your telephone number, as
this is the only way they have of ensuring that both boxes are in the same
location. A slight blunder on Sky's behalf as there is no mention of this
anywhere in the T&C's.

I'm pretty sure that if you wanted to move your second box to a different
location, all you have to do is withhold your phone number. Both boxes would
still need to be connect to an operational phone line (in order to comply
with the T&C's). Sky will contact you stating, quite incorrectly, that you
are in breach of the T&C's. When Sky start charging you for 2 subscriptions,
take them to court. All they stipulate is that your boxes are connected to
an operational phone line. In my opinion a phone line is operational if you
can make calls using it. This being the case, you would not be in breach of
the T&C's and you would win the case.

What do the rest of you think ?



"Jomtien" wrote in message
...
Dylan wrote:

If I go for the SKY+ box and the £10 second subscription for my old

digibox
in "another room", can I then take the old digibox to Spain?


Only for a week or two. The two phone connections are policed.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)




Simon Gardner July 7th 04 06:40 PM

In article ,
"M Element" wrote:

Sky insist that both boxes are permanently connected to the same operational
phone line in order to prove that they are being used in the same location.

Even though both my boxes were connected to the same phone line, Sky sent me
a letter stating that they weren't and that they would start charging me for
2 subscriptions if they continued to be disconnected.

After proving that they were connected, by voting interactively on Sky News,
I wrote a snotty letter to Sky telling them they were wrong. Sky phoned me
and insisted, incorrectly, that the boxes were not connected to a phone
line.

To cut a long story short, not only do Sky want both boxes connected to a
phone line, they also expect you not to withhold your telephone number, as
this is the only way they have of ensuring that both boxes are in the same
location.


Well duh.



Jomtien July 8th 04 07:28 AM

M Element wrote:

I'm pretty sure that if you wanted to move your second box to a different
location, all you have to do is withhold your phone number. Both boxes would
still need to be connect to an operational phone line (in order to comply
with the T&C's). Sky will contact you stating, quite incorrectly, that you
are in breach of the T&C's. When Sky start charging you for 2 subscriptions,
take them to court. All they stipulate is that your boxes are connected to
an operational phone line. In my opinion a phone line is operational if you
can make calls using it. This being the case, you would not be in breach of
the T&C's and you would win the case.


Sadly any acceptance of any Sky contract includes acceptance of all
future changes to the T&Cs, whether you are informed of them or not.

The legality of such clauses is another matter for debate but even so
Sky can alter the T&Cs at any time without telling you.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Zero Tolerance July 10th 04 02:36 PM

On Wed, 7 Jul 2004 12:41:43 +0100, "M Element" wrote:

To cut a long story short, not only do Sky want both boxes connected to a
phone line, they also expect you not to withhold your telephone number, as
this is the only way they have of ensuring that both boxes are in the same
location. A slight blunder on Sky's behalf as there is no mention of this
anywhere in the T&C's.


Really Sky could solve that problem themselves - when the box dials
back, the system at the far end could inform it that it's seeing a
withheld CLI and instruct it to call back with a '1470' prefix, or
check to see if the dialling prefix contains '141' and if so redial
without it, etc.




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