Sky+ hard drive crashes again!!!
 

Yes, for the second time since Feb '03 I've lost a full disc of recordings. And
a "System Fault" is preventing me from making new recordings.

I spent 10 minutes on the phone to Sky and the only solution is to have a
service engineer visit.

(I think on both occasions the fault occurred when I made a recording which
caused the disc to hit its maximum capacity. Is this a common fault?)

Last time this happened the box was infixable and they replaced it. This time
the box is outside it's warranty and I'm being asked for £65 for the service
engineer's visit.

Does anyone have any advice on how to handle this? I'm reluctant to to give Sky
£65, probably just for the guy to tell me I have to spend another £199 for a
new box. I'm thinking about just buying a new box from Comets or somewhere.

Thanks,

Simon

Does anyone have any advice on how to handle this? I'm reluctant to to
give Sky
£65, probably just for the guy to tell me I have to spend another £199 for
a
new box. I'm thinking about just buying a new box from Comets or
somewhere.


I went through 3 boxes during my first year and my current one has now taken
me out of the 12 month warranty.

From what I know none of the "engineers" actually examine the inside of the
box and will replace yours with a reconditioned one - for £65.

Perhaps someone else can confrim this and how long the warranty is on the
"repair".

PS, Dont forget to scream at them for loss of use (and recordings) - I got a
free month each time.

Does anyone have any advice on how to handle this? I'm reluctant to to
give Sky
£65, probably just for the guy to tell me I have to spend another £199 for
a
new box. I'm thinking about just buying a new box from Comets or
somewhere.


I went through 3 boxes during my first year and my current one has now taken
me out of the 12 month warranty.

From what I know none of the "engineers" actually examine the inside of the
box and will replace yours with a reconditioned one - for £65.

Perhaps someone else can confrim this and how long the warranty is on the
"repair".

PS, Dont forget to scream at them for loss of use (and recordings) - I got a
free month each time.

"Poncho & Lefty" wrote in message
...
Does anyone have any advice on how to handle this? I'm reluctant to to
give Sky
£65, probably just for the guy to tell me I have to spend another £199
for
a
new box. I'm thinking about just buying a new box from Comets or
somewhere.


I went through 3 boxes during my first year and my current one has now
taken
me out of the 12 month warranty.

From what I know none of the "engineers" actually examine the inside of
the
box and will replace yours with a reconditioned one - for £65.

Perhaps someone else can confrim this and how long the warranty is on the
"repair".

PS, Dont forget to scream at them for loss of use (and recordings) - I got
a
free month each time.

Well, the recordings are gone. Full stop.

However, enter this exactly as you see here -

Services, 4, 0, 1 SELECT

You will see option 7 - FULL SYSTEM RESET. This will re-format your HDD on
the Sky+ box, and will then reboot.

You should be fine then!

All the best,

Simon

--
------------------------------------------------------------------
Kernow Telecom - Cheap international calls
(India only 10p/min on 0871 570 8216), (USA, Europe
and Oz National rate on 0870 794 8303/0844 570 8303)
Email us for more rates and unlocking offers!
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------------------------------------------------------------------

"Poncho & Lefty" wrote in message
...
Does anyone have any advice on how to handle this? I'm reluctant to to
give Sky
£65, probably just for the guy to tell me I have to spend another £199
for
a
new box. I'm thinking about just buying a new box from Comets or
somewhere.


I went through 3 boxes during my first year and my current one has now
taken
me out of the 12 month warranty.

From what I know none of the "engineers" actually examine the inside of
the
box and will replace yours with a reconditioned one - for £65.

Perhaps someone else can confrim this and how long the warranty is on the
"repair".

PS, Dont forget to scream at them for loss of use (and recordings) - I got
a
free month each time.

Well, the recordings are gone. Full stop.

However, enter this exactly as you see here -

Services, 4, 0, 1 SELECT

You will see option 7 - FULL SYSTEM RESET. This will re-format your HDD on
the Sky+ box, and will then reboot.

You should be fine then!

All the best,

Simon

--
------------------------------------------------------------------
Kernow Telecom - Cheap international calls
(India only 10p/min on 0871 570 8216), (USA, Europe
and Oz National rate on 0870 794 8303/0844 570 8303)
Email us for more rates and unlocking offers!
**Old website still going- http://kernow-telecom.co.uk**
------------------------------------------------------------------

Simon Ough wrote:

This will re-format your HDD on the Sky+ box, and will then reboot.

You should be fine then!


Not if the hard drive has cooked, which is the most common problem with
Sky+ boxes. A recent software upgrade has reprogrammed the fan to come
on much more often but if the damage has already been done then no
amount of cooling will help the drive. Nor, incidentally will full
system resets. Try it by all means, but don't be surprised if it belly
flops again in a very short space of time.

My advice would be to try the reset and if that fails spend the money
on a new hard drive and fit it yourself. Any fluid bearing Maxtor 40Gb
drive should do.

Regards

Mark

Simon Ough wrote:

This will re-format your HDD on the Sky+ box, and will then reboot.

You should be fine then!


Not if the hard drive has cooked, which is the most common problem with
Sky+ boxes. A recent software upgrade has reprogrammed the fan to come
on much more often but if the damage has already been done then no
amount of cooling will help the drive. Nor, incidentally will full
system resets. Try it by all means, but don't be surprised if it belly
flops again in a very short space of time.

My advice would be to try the reset and if that fails spend the money
on a new hard drive and fit it yourself. Any fluid bearing Maxtor 40Gb
drive should do.

Regards

Mark

Simonbr120 wrote:
|| Yes, for the second time since Feb '03 I've lost a full disc of
|| recordings. And a "System Fault" is preventing me from making new
|| recordings.
||
|| I spent 10 minutes on the phone to Sky and the only solution is to
|| have a service engineer visit.
||
|| (I think on both occasions the fault occurred when I made a
|| recording which caused the disc to hit its maximum capacity. Is this
|| a common fault?)
||
|| Last time this happened the box was infixable and they replaced it.
|| This time the box is outside it's warranty and I'm being asked for
|| £65 for the service engineer's visit.
||
|| Does anyone have any advice on how to handle this? I'm reluctant to
|| to give Sky £65, probably just for the guy to tell me I have to
|| spend another £199 for a new box. I'm thinking about just buying a
|| new box from Comets or somewhere.
||
|| Thanks,
||
|| Simon

If Simon Ough's suggestion doesn't work, have a look here
http://www.hummer.co.uk/sky.htm for intructions on replacing the HD
yourself.

You can even enter the serial number of the HD in Maxtor's website & you
will be told whether the drive is still under warranty - the original Sky+
HDs had are covered for three years. All it will cost you is £1 fior a
security screwdriver & £8.18 to return the faulty HD to Maxtor in Ireland.

Even if it's not under warranty, a suitable replacement 40Gb HD will cost
much less than £65 & would be covered for at least a further 12 months,
whereas Sky's warranty would, I think, be only 3 months.

Simonbr120 wrote:
|| Yes, for the second time since Feb '03 I've lost a full disc of
|| recordings. And a "System Fault" is preventing me from making new
|| recordings.
||
|| I spent 10 minutes on the phone to Sky and the only solution is to
|| have a service engineer visit.
||
|| (I think on both occasions the fault occurred when I made a
|| recording which caused the disc to hit its maximum capacity. Is this
|| a common fault?)
||
|| Last time this happened the box was infixable and they replaced it.
|| This time the box is outside it's warranty and I'm being asked for
|| £65 for the service engineer's visit.
||
|| Does anyone have any advice on how to handle this? I'm reluctant to
|| to give Sky £65, probably just for the guy to tell me I have to
|| spend another £199 for a new box. I'm thinking about just buying a
|| new box from Comets or somewhere.
||
|| Thanks,
||
|| Simon

If Simon Ough's suggestion doesn't work, have a look here
http://www.hummer.co.uk/sky.htm for intructions on replacing the HD
yourself.

You can even enter the serial number of the HD in Maxtor's website & you
will be told whether the drive is still under warranty - the original Sky+
HDs had are covered for three years. All it will cost you is £1 fior a
security screwdriver & £8.18 to return the faulty HD to Maxtor in Ireland.

Even if it's not under warranty, a suitable replacement 40Gb HD will cost
much less than £65 & would be covered for at least a further 12 months,
whereas Sky's warranty would, I think, be only 3 months.

"Mark A" wrote in message
...
Simon Ough wrote:

This will re-format your HDD on the Sky+ box, and will then reboot.

You should be fine then!


Not if the hard drive has cooked, which is the most common problem with
Sky+ boxes. A recent software upgrade has reprogrammed the fan to come
on much more often but if the damage has already been done then no
amount of cooling will help the drive. Nor, incidentally will full
system resets. Try it by all means, but don't be surprised if it belly
flops again in a very short space of time.

My advice would be to try the reset and if that fails spend the money
on a new hard drive and fit it yourself. Any fluid bearing Maxtor 40Gb
drive should do.

Nah!

If that happens, do what I did before I learnt of this "fix" - Phone Sky and
tell them you ant to cancel. Got an upgrade from a Zone 1 (45cm) to a Zone 2
(60cm) dish, upgraded LNB (from a Skywave to a Cambridge) and swapped a V1
Sky+ box for a V2. Cost = £0!

Call 08702 41 41 41 and tell them you want to cancel because of all the
probs you had, and see where it takes you. I thought my earlier fix may have
done the trick, that was all.

Simon

"Mark A" wrote in message
...
Simon Ough wrote:

This will re-format your HDD on the Sky+ box, and will then reboot.

You should be fine then!


Not if the hard drive has cooked, which is the most common problem with
Sky+ boxes. A recent software upgrade has reprogrammed the fan to come
on much more often but if the damage has already been done then no
amount of cooling will help the drive. Nor, incidentally will full
system resets. Try it by all means, but don't be surprised if it belly
flops again in a very short space of time.

My advice would be to try the reset and if that fails spend the money
on a new hard drive and fit it yourself. Any fluid bearing Maxtor 40Gb
drive should do.

Nah!

If that happens, do what I did before I learnt of this "fix" - Phone Sky and
tell them you ant to cancel. Got an upgrade from a Zone 1 (45cm) to a Zone 2
(60cm) dish, upgraded LNB (from a Skywave to a Cambridge) and swapped a V1
Sky+ box for a V2. Cost = £0!

Call 08702 41 41 41 and tell them you want to cancel because of all the
probs you had, and see where it takes you. I thought my earlier fix may have
done the trick, that was all.

Simon

Jono wrote:

You can even enter the serial number of the HD in Maxtor's website &
you will be told whether the drive is still under warranty

When I did this with my original drive from my Sky+ box I was told by
Maxtor that they had sold the drive's guarantee to Sky/Pace as part of
the OEM deal, and as such they wouldn't replace the drive under any
circumstances.

Regards

Mark

Jono wrote:

You can even enter the serial number of the HD in Maxtor's website &
you will be told whether the drive is still under warranty

When I did this with my original drive from my Sky+ box I was told by
Maxtor that they had sold the drive's guarantee to Sky/Pace as part of
the OEM deal, and as such they wouldn't replace the drive under any
circumstances.

Regards

Mark

"Poncho & Lefty" wrote in message
...
Does anyone have any advice on how to handle this? I'm reluctant to to
give Sky
£65, probably just for the guy to tell me I have to spend another £199
for
a
new box. I'm thinking about just buying a new box from Comets or
somewhere.


I went through 3 boxes during my first year and my current one has now
taken
me out of the 12 month warranty.

From what I know none of the "engineers" actually examine the inside of
the
box and will replace yours with a reconditioned one - for £65.

Perhaps someone else can confrim this and how long the warranty is on the
"repair".

PS, Dont forget to scream at them for loss of use (and recordings) - I got
a
free month each time.
Just spend £30+£40 on a new hard drive or just Swap one out just to check it
out.

I have been looking in from time to time. And i keep seeing the term Sky
"engineers" From what i have seen and heard these people are Box Swappers
Not "engineers" and never will BE. I trained for 4 years not 4 week to be
called an "engineer" so come on Guys lets
not give them ideas above there Status !

Stan the Man

"Poncho & Lefty" wrote in message
...
Does anyone have any advice on how to handle this? I'm reluctant to to
give Sky
£65, probably just for the guy to tell me I have to spend another £199
for
a
new box. I'm thinking about just buying a new box from Comets or
somewhere.


I went through 3 boxes during my first year and my current one has now
taken
me out of the 12 month warranty.

From what I know none of the "engineers" actually examine the inside of
the
box and will replace yours with a reconditioned one - for £65.

Perhaps someone else can confrim this and how long the warranty is on the
"repair".

PS, Dont forget to scream at them for loss of use (and recordings) - I got
a
free month each time.
Just spend £30+£40 on a new hard drive or just Swap one out just to check it
out.

I have been looking in from time to time. And i keep seeing the term Sky
"engineers" From what i have seen and heard these people are Box Swappers
Not "engineers" and never will BE. I trained for 4 years not 4 week to be
called an "engineer" so come on Guys lets
not give them ideas above there Status !

Stan the Man

comets?

"Simonbr120" wrote in message
...
Yes, for the second time since Feb '03 I've lost a full disc of
recordings. And
a "System Fault" is preventing me from making new recordings.

I spent 10 minutes on the phone to Sky and the only solution is to have a
service engineer visit.

(I think on both occasions the fault occurred when I made a recording
which
caused the disc to hit its maximum capacity. Is this a common fault?)

Last time this happened the box was infixable and they replaced it. This
time
the box is outside it's warranty and I'm being asked for £65 for the
service
engineer's visit.

Does anyone have any advice on how to handle this? I'm reluctant to to
give Sky
£65, probably just for the guy to tell me I have to spend another £199 for
a
new box. I'm thinking about just buying a new box from Comets or
somewhere.

Thanks,

Simon

comets?

"Simonbr120" wrote in message
...
Yes, for the second time since Feb '03 I've lost a full disc of
recordings. And
a "System Fault" is preventing me from making new recordings.

I spent 10 minutes on the phone to Sky and the only solution is to have a
service engineer visit.

(I think on both occasions the fault occurred when I made a recording
which
caused the disc to hit its maximum capacity. Is this a common fault?)

Last time this happened the box was infixable and they replaced it. This
time
the box is outside it's warranty and I'm being asked for £65 for the
service
engineer's visit.

Does anyone have any advice on how to handle this? I'm reluctant to to
give Sky
£65, probably just for the guy to tell me I have to spend another £199 for
a
new box. I'm thinking about just buying a new box from Comets or
somewhere.

Thanks,

Simon

Simonbr120 wrote:

Yes, for the second time since Feb '03 I've lost a full disc of recordings. And
a "System Fault" is preventing me from making new recordings.

Last time this happened the box was infixable and they replaced it. This time
the box is outside it's warranty and I'm being asked for £65 for the service
engineer's visit.

Your legal rights extend far beyond any warranty period imposed by
Sky. Up to 6 years in fact.

Write to Sky informing them the box is clearly not of merchantable
quality and not fit for the intended purpose given that is has broken
down more than once in barely a year and has already been replaced
once. Inform them that they have 14 days to give you a replacement box
for free or you will see them in the County Court where you will be
looking for a full refund of the purchase cost.

You can of course just replace the hard drive for about £30 or indeed
buy a brand new unit for between £150 and £199 from the usual places.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Simonbr120 wrote:

Yes, for the second time since Feb '03 I've lost a full disc of recordings. And
a "System Fault" is preventing me from making new recordings.

Last time this happened the box was infixable and they replaced it. This time
the box is outside it's warranty and I'm being asked for £65 for the service
engineer's visit.

Your legal rights extend far beyond any warranty period imposed by
Sky. Up to 6 years in fact.

Write to Sky informing them the box is clearly not of merchantable
quality and not fit for the intended purpose given that is has broken
down more than once in barely a year and has already been replaced
once. Inform them that they have 14 days to give you a replacement box
for free or you will see them in the County Court where you will be
looking for a full refund of the purchase cost.

You can of course just replace the hard drive for about £30 or indeed
buy a brand new unit for between £150 and £199 from the usual places.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

In article [email protected], Stan the Man
wrote:

I have been looking in from time to time. And i keep seeing the term Sky
"engineers" From what i have seen and heard these people are Box Swappers
Not "engineers" and never will BE. I trained for 4 years not 4 week to be
called an "engineer" so come on Guys lets
not give them ideas above there Status !

Stan the Man

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

Stan the Man
+++Naked under this Macintosh+++

In article [email protected], Stan the Man
wrote:

I have been looking in from time to time. And i keep seeing the term Sky
"engineers" From what i have seen and heard these people are Box Swappers
Not "engineers" and never will BE. I trained for 4 years not 4 week to be
called an "engineer" so come on Guys lets
not give them ideas above there Status !

Stan the Man

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

Stan the Man
+++Naked under this Macintosh+++

Stan The Man wrote:

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

That gives you nothing, you cannot "reserve" a name, either get used to
other people using it, or choose something more unique..

Stan..,

Stan The Man wrote:

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

That gives you nothing, you cannot "reserve" a name, either get used to
other people using it, or choose something more unique..

Stan..,

Mark A wrote:
|| Jono wrote:
|||
||| You can even enter the serial number of the HD in Maxtor's website &
||| you will be told whether the drive is still under warranty
||
|| When I did this with my original drive from my Sky+ box I was told by
|| Maxtor that they had sold the drive's guarantee to Sky/Pace as part
|| of the OEM deal, and as such they wouldn't replace the drive under
|| any circumstances.
||
|| Regards
||
|| Mark

It worked for me four weeks ago. Have you still got the faulty drive? Try
again

Mark A wrote:
|| Jono wrote:
|||
||| You can even enter the serial number of the HD in Maxtor's website &
||| you will be told whether the drive is still under warranty
||
|| When I did this with my original drive from my Sky+ box I was told by
|| Maxtor that they had sold the drive's guarantee to Sky/Pace as part
|| of the OEM deal, and as such they wouldn't replace the drive under
|| any circumstances.
||
|| Regards
||
|| Mark

It worked for me four weeks ago. Have you still got the faulty drive? Try
again

"Another Stan The Man" wrote in message
...
Stan The Man wrote:

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

That gives you nothing, you cannot "reserve" a name, either get used to
other people using it, or choose something more unique..
Stan..,

I have to agree

"Another Stan The Man" wrote in message
...
Stan The Man wrote:

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

That gives you nothing, you cannot "reserve" a name, either get used to
other people using it, or choose something more unique..
Stan..,

I have to agree

In article , Another Stan The
Man wrote:

Stan The Man wrote:

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

That gives you nothing, you cannot "reserve" a name, either get used to
other people using it, or choose something more unique..

Stan..,

You're missing the point. It's of no concern to me what anyone chooses
to call themselves -- but it would unquestionably be a smart move
before choosing a nickname to run a Google Groups search on it to check
whether other people with the same nickname could might be posting in
the groups you intend to frequent. I know what I've posted so I'm the
least likely person to be confused by a thread which appears from the
headers to be a monologue with the same person asking and answering the
questions. So out of consideration to others it's a good idea to be
easily identifiable by your nickname. Of course there's nothing
patentable in a nickname. It's just common sense and good netiquette
not to choose one that might confuse the natives.

Stan

Stan the Man
+++Naked under this Macintosh+++

In article , Another Stan The
Man wrote:

Stan The Man wrote:

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

That gives you nothing, you cannot "reserve" a name, either get used to
other people using it, or choose something more unique..

Stan..,

You're missing the point. It's of no concern to me what anyone chooses
to call themselves -- but it would unquestionably be a smart move
before choosing a nickname to run a Google Groups search on it to check
whether other people with the same nickname could might be posting in
the groups you intend to frequent. I know what I've posted so I'm the
least likely person to be confused by a thread which appears from the
headers to be a monologue with the same person asking and answering the
questions. So out of consideration to others it's a good idea to be
easily identifiable by your nickname. Of course there's nothing
patentable in a nickname. It's just common sense and good netiquette
not to choose one that might confuse the natives.

Stan

Stan the Man
+++Naked under this Macintosh+++

Having spoken to Sky today I was assured that the £65 would include a
replacement box (not new) with a 3-month warranty.

Thanks for the advice. I'm thinking now I'll replace the Hard Drive myself,
upgrading to 120Gb in the process.

The FULL SYSTEM RESET was tried previously - it was unsuccessful.

Having spoken to Sky today I was assured that the £65 would include a
replacement box (not new) with a 3-month warranty.

Thanks for the advice. I'm thinking now I'll replace the Hard Drive myself,
upgrading to 120Gb in the process.

The FULL SYSTEM RESET was tried previously - it was unsuccessful.

"Stan The Man" wrote in message
...
In article , Another Stan The
Man wrote:

Stan The Man wrote:

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

That gives you nothing, you cannot "reserve" a name, either get used to
other people using it, or choose something more unique..

Stan..,

You're missing the point. It's of no concern to me what anyone chooses
to call themselves -- but it would unquestionably be a smart move
before choosing a nickname to run a Google Groups search on it to check
whether other people with the same nickname could might be posting in
the groups you intend to frequent. I know what I've posted so I'm the
least likely person to be confused by a thread which appears from the
headers to be a monologue with the same person asking and answering the
questions. So out of consideration to others it's a good idea to be
easily identifiable by your nickname. Of course there's nothing
patentable in a nickname. It's just common sense and good netiquette
not to choose one that might confuse the natives.

Stan

Stan the Man
+++Naked under this Macintosh+++
Come on no need to Spit the Dummy Out !!
I have no desire to offend anybody But i have been using the name for a good
few years Now.You must have been on a different plain. As i have never seen
your Tag Line Before. No worries i will ponder a new Tag Line.
Stan soon to be Gone The Man

"Stan The Man" wrote in message
...
In article , Another Stan The
Man wrote:

Stan The Man wrote:

Having used the 'Stan the Man' nickname on usenet for over 10 years, I
should alert you to the fact that your adoption of it may cause
confusion on occasions.

Stan

That gives you nothing, you cannot "reserve" a name, either get used to
other people using it, or choose something more unique..

Stan..,

You're missing the point. It's of no concern to me what anyone chooses
to call themselves -- but it would unquestionably be a smart move
before choosing a nickname to run a Google Groups search on it to check
whether other people with the same nickname could might be posting in
the groups you intend to frequent. I know what I've posted so I'm the
least likely person to be confused by a thread which appears from the
headers to be a monologue with the same person asking and answering the
questions. So out of consideration to others it's a good idea to be
easily identifiable by your nickname. Of course there's nothing
patentable in a nickname. It's just common sense and good netiquette
not to choose one that might confuse the natives.

Stan

Stan the Man
+++Naked under this Macintosh+++
Come on no need to Spit the Dummy Out !!
I have no desire to offend anybody But i have been using the name for a good
few years Now.You must have been on a different plain. As i have never seen
your Tag Line Before. No worries i will ponder a new Tag Line.
Stan soon to be Gone The Man

Simonbr120 wrote:

Having spoken to Sky today I was assured that the £65 would include a
replacement box (not new) with a 3-month warranty.

You could do much better than this and those pathetic three months do
not affect your legal rights.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Simonbr120 wrote:

Having spoken to Sky today I was assured that the £65 would include a
replacement box (not new) with a 3-month warranty.

You could do much better than this and those pathetic three months do
not affect your legal rights.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)