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-   -   SKY Kick customer in the face (http://www.homecinemabanter.com/showthread.php?t=21905)

Glenn Millar April 5th 04 10:37 PM



Jomtien wrote:
Glenn Millar wrote:


Sky's standard terms and conditions state that termination is by one
calendar months notice, not two.

Your request was given to them on the 1st March so on the 31st it was
terminated.

All as set out in the terms and conditions. If you wanted to terminate
by the 1st May you should have contacted them on the 1st of April.



Not at all. The notice period is a minimum of one calendar month,
that's all.


Extract from Sky.com's T&C

6. Termination of Contract
This Contract will stay in force for at least the Minimum Term. Where
the Contract is terminated within the Minimum Term because you have
breached the Conditions you must pay the Interactive Discount costs to
us (see Condition 3). The Contract will continue after the Minimum Term
unless it is ended in accordance with the Conditions below:
(i) you may end this Contract at any time after the end of the Minimum
Term by notifying us in writing with one month's notice;
(ii) if you breach any of the Conditions of this Contract, we can
terminate the Contract by giving you seven days' written notice at any
time (including during the Minimum Term);
(iii) except where you breach the Conditions of this Contract, we will
not terminate this Contract during the Minimum Term. We may terminate
this Contract, with effect from any time from the end of the Minimum
Term, by giving you one month's notice.

They continually refer to one months notice.

I don't wite them, only read them ;-)

Regards
Glenn...


Jomtien April 6th 04 07:43 AM

Glenn Millar wrote:

Not at all. The notice period is a minimum of one calendar month,
that's all.

Extract from Sky.com's T&C

They continually refer to one months notice.


It is just a minimum though. The T&Cs are badly written, as are nearly
all Sky T&Cs. One month minimum is unfair enough but to say both one
month minimum and one month maximum would be totally unfair.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Jomtien April 6th 04 07:43 AM

Glenn Millar wrote:

Not at all. The notice period is a minimum of one calendar month,
that's all.

Extract from Sky.com's T&C

They continually refer to one months notice.


It is just a minimum though. The T&Cs are badly written, as are nearly
all Sky T&Cs. One month minimum is unfair enough but to say both one
month minimum and one month maximum would be totally unfair.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Chelsea Fan April 24th 04 11:34 AM

On Mon, 05 Apr 2004 04:25:47 GMT, Jomtien wrote:

Glenn Millar wrote:

Sky's standard terms and conditions state that termination is by one
calendar months notice, not two.

Your request was given to them on the 1st March so on the 31st it was
terminated.

All as set out in the terms and conditions. If you wanted to terminate
by the 1st May you should have contacted them on the 1st of April.


Not at all. The notice period is a minimum of one calendar month,
that's all.


Jomtien - nice name....beach resort near pattaya called that.....

Chelsea Fan April 24th 04 11:34 AM

On Mon, 05 Apr 2004 04:25:47 GMT, Jomtien wrote:

Glenn Millar wrote:

Sky's standard terms and conditions state that termination is by one
calendar months notice, not two.

Your request was given to them on the 1st March so on the 31st it was
terminated.

All as set out in the terms and conditions. If you wanted to terminate
by the 1st May you should have contacted them on the 1st of April.


Not at all. The notice period is a minimum of one calendar month,
that's all.


Jomtien - nice name....beach resort near pattaya called that.....


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