"Ant" wrote in message


On Sun, 07 Dec 2003 09:57:27 GMT, Jomtien wrote:

Sky phone CS don't even know that FTV cards exist. In fact, about the
only thing they do seem to know is today's weather in Bombay and how
much a chappati costs.

Sad that you're SO desperate to have a go at Sky that you have to
resort to out-and-out racism..



Speaking of which: How many white, african, and oriental people work in
that call centre in Bombay?

;-)


(Racism is bad, ok...)





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On Mon, 08 Dec 2003 09:09:48 GMT, Jomtien wrote:

There is not one jot of racism in my post and I resent the suggestion
that there is. If you see any then you are imagining things, and that
won't be the first time, will it?

If you want proof about Sky CS's lack of knowledge of FTV cards then
just ring them yourself. Their superior local knowledge of Bombay
comes purely from their geographical location, and not from the colour
of their skin.

So where are your posts about "The only thing Sky Customer Service are
good for is telling you the weather in Livingstone and the price of
Irn Bru?" - I don't see you making an issue of the nationality of the
call centre workers in Scotland, so why do you make an issue for those
in India?

If you intended no slur then I accept that, but frankly what you said
is the very meat and drink of "everyday" racism that hardcore racists
feed upon.

OK, I've just called the FTV card people on 0870 054 1800.

Apparently I don't need a FTV card as I've got a new style (dark blue
with a yellow house) Sky card.

The person I spoke to did say that the service - both web /and/ phone -
was being withdrawn on 31st December.

She also said that Sky were telling people that they would be unable to
receive FTV channels with just a Sky card after 31st December, but that
this was not the case.

Seems there's a lot of confusion. I may wait a couple of months to see
what happens.

Glenn.

I'd rather have a chappati than a haggis any day :-)

"Jomtien" wrote in message
...
Ant wrote:

Sky phone CS don't even know that FTV cards exist. In fact, about the
only thing they do seem to know is today's weather in Bombay and how
much a chappati costs.

Sad that you're SO desperate to have a go at Sky that you have to
resort to out-and-out racism..

There is not one jot of racism in my post and I resent the suggestion
that there is. If you see any then you are imagining things, and that
won't be the first time, will it?

If you want proof about Sky CS's lack of knowledge of FTV cards then
just ring them yourself. Their superior local knowledge of Bombay
comes purely from their geographical location, and not from the colour
of their skin.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/tez5
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

In article ,
says...
I'd rather have a chappati than a haggis any day :-)

You'd like a chap's what?
--

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Glenn Proctor wrote:

The person I spoke to did say that the service - both web /and/ phone -
was being withdrawn on 31st December.

If true that really is daft. And dafter not to even make it clear.
Mind you, daftness is par for the course in everything to do with FTV
cards. Rarely have I seen a bigger mess.


She also said that Sky were telling people that they would be unable to
receive FTV channels with just a Sky card after 31st December, but that
this was not the case.

I don't see how the FTV people can know what Sky may or may not do. If
Sky choose to allow old series 2 cards to continue to decode the FTV
channels, they can. If they choose not to, they can too. The FTV card
people have no say in it.


Seems there's a lot of confusion.

You can say that again.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/tez5
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Ant wrote:

If you want proof about Sky CS's lack of knowledge of FTV cards then
just ring them yourself. Their superior local knowledge of Bombay
comes purely from their geographical location, and not from the colour
of their skin.

So where are your posts about "The only thing Sky Customer Service are
good for is telling you the weather in Livingstone and the price of
Irn Bru?" - I don't see you making an issue of the nationality of the
call centre workers in Scotland, so why do you make an issue for those
in India?

Oh , I see. Racism by omission, is it?

I don't make an issue about the nationality of the people in
Livingston because I neither know their nationality nor care about it.
I don't know the nationality of those in Bombay either, nor do I care.
One thing I do know is that I have spent nearly all my adult life
outside the UK, and much of that time was spent in the Far East. I
hope to end my days in the Far East too. If I want to go to a
restaurant it is most likely to be to a Thai, Vietnamese or Indian
one. I can understand and speak several eastern languages to a small
extent. I doubt that I would do any of that if was racist.
I don't like the French though, but what true Brit does?

I have many times commented on the incompetence and/or bad training of
Sky CS in Livingston and this has not changed. What is certain though
is that at least there is a small chance that the ones in Scotland
have actually seen a working Sky digibox, unlike the ones in Bombay.
To expect them to know anything about FTV cards would be silly when
even Sky management and the DCMS don't seem to know what they are.


If you intended no slur then I accept that,

Very generous of you, I'm sure.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/tez5
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)