MAJOR Sky+ Bug
 

If you have Sky+, and the new software, you may want to check that you can
still watch things recorded before 7pm last night.

There is a "Known Bug" according to a Sky+ Technical Services manager (I
have her name), where by LOTS of people will not be able to watch ANYTHING
recorded before last night!

I've lost months of recordings; Sky's solution - just delete them!

Oh, yes, they knew about this before sending the software out - wouldn't it
have been nice of them to tell us!

Alan

Compensation? It's like someone entering your house and wiping your
computer's hard drive. In fact, it's exactly that. I don't have Sky+ so I
don't have authority.

On Wed, 03 Dec 2003 15:34:08 +0000, Alan Ramsay wrote:

Oh, yes, they knew about this before sending the software out - wouldn't
it have been nice of them to tell us!

--

..

Alan Ramsay wrote:
If you have Sky+, and the new software, you may want to check that
you can still watch things recorded before 7pm last night.

There is a "Known Bug" according to a Sky+ Technical Services manager
(I have her name), where by LOTS of people will not be able to watch
ANYTHING recorded before last night!

I've lost months of recordings; Sky's solution - just delete them!

I've seen reports of this problem in Digital Spy forums. Does it affect
V1, V2 or both sets of boxes ?

On Wed, 03 Dec 2003 15:34:08 GMT, "Alan Ramsay"
wrote:

If you have Sky+, and the new software, you may want to check that you can
still watch things recorded before 7pm last night.

There is a "Known Bug" according to a Sky+ Technical Services manager (I
have her name), where by LOTS of people will not be able to watch ANYTHING
recorded before last night!

I've lost months of recordings; Sky's solution - just delete them!

I've just checked on my Sky+ box which was updated this morning, and I
am still able to watch all my previous recordings dating from last
night, right back to 9 months ago without any problems.

Sorry to hear you are having problems though :-(

"Vigil" wrote in message
...
On Wed, 03 Dec 2003 15:34:08 +0000, Alan Ramsay wrote:

Oh, yes, they knew about this before sending the software out - wouldn't
it have been nice of them to tell us!
Compensation? It's like someone entering your house and wiping your
computer's hard drive. In fact, it's exactly that. I don't have Sky+ so I
don't have authority.


I am awaiting a call back; firstly I want a letter from them telling me that
it is a known problem, and that they issued the software knowing the
consequencies..... THEN we start talking about compensation.

Alan

"Mark Carver" wrote in message
...
snip
I've seen reports of this problem in Digital Spy forums. Does it affect
V1, V2 or both sets of boxes ?

Mine is a V1 box - Model No: 8.0.0, Version 9F2003; OS Version 1.3.0BF; EPG
sky+ 1.26.v2

Alan

In article ,
Alan Ramsay wrote:
If you have Sky+, and the new software, you may want to check that you can
still watch things recorded before 7pm last night.

Strange problem. My V1 box is having no trouble playing back eight-week
old recordings. I wonder what's causing it to happen to some but not
others?

Dave
--
Email: MSN Messenger:

Alan Ramsay left a note on my windscreen which said:

Oh, yes, they knew about this before sending the software out - wouldn't
it have been nice of them to tell us!
Compensation? It's like someone entering your house and wiping your
computer's hard drive. In fact, it's exactly that. I don't have Sky+ so I
don't have authority.


I am awaiting a call back; firstly I want a letter from them telling me that
it is a known problem, and that they issued the software knowing the
consequencies..... THEN we start talking about compensation.

Nooooo!! Not my archived collection of Yu-Gi-Oh! - You *******s! :-(
--

Stoneskin

[Insert sig here]

"David Marshall" wrote in message
...
In article ,
Alan Ramsay wrote:
If you have Sky+, and the new software, you may want to check that you
can
still watch things recorded before 7pm last night.

Strange problem. My V1 box is having no trouble playing back eight-week
old recordings. I wonder what's causing it to happen to some but not
others?

Dave
--
Email: MSN Messenger:

No problem at all with any of my recordings either - version 1 Box.

John Hetherington

"John Hetherington" wrote in message
...
"David Marshall" wrote in message
...
In article ,
Alan Ramsay wrote:
If you have Sky+, and the new software, you may want to check that you
can
still watch things recorded before 7pm last night.

Strange problem. My V1 box is having no trouble playing back eight-week
old recordings. I wonder what's causing it to happen to some but not
others?

Dave
--
Email: MSN Messenger:

No problem at all with any of my recordings either - version 1 Box.

John Hetherington



Just checked a four week old V2 box - all recordings still appear to be OK

"John Kelly" wrote in message
...

Just checked a four week old V2 box - all recordings still appear to be OK

No problem here either - 4 week old V2.

Ian

On Wed, 3 Dec 2003 17:33:24 -0000, "Ian F."
wrote:


"John Kelly" wrote in message
...

Just checked a four week old V2 box - all recordings still appear to be OK

No problem here either - 4 week old V2.

But have you got the new software yet?

--
Hiram Hackenbacker

"Hiram Hackenbacker" wrote in message
...

But have you got the new software yet?

Yup - came through this morning, see my post at 9.19am in the "here by xmas"
thread.

Ian

"Alan Ramsay" wrote in message
...
"Mark Carver" wrote in message
...
snip
I've seen reports of this problem in Digital Spy forums. Does it affect
V1, V2 or both sets of boxes ?

Mine is a V1 box - Model No: 8.0.0, Version 9F2003; OS Version 1.3.0BF; EPG
sky+ 1.26.v2

Alan




Identical model/version etc to mine and I have full access to my previous
recordings made over the last few weeks.

Mike C

no problems here checked program recorded last night and one recorded
10 days ago

New software version seems to be working

I have a version 1 box

Bryce Preston

Alan Ramsay wrote:
"Mark Carver" wrote in message
...
snip
I've seen reports of this problem in Digital Spy forums. Does it
affect V1, V2 or both sets of boxes ?

Mine is a V1 box - Model No: 8.0.0, Version 9F2003; OS Version
1.3.0BF; EPG sky+ 1.26.v2

V1 box,
Model 8.0.0
Version 9F2006
OS 1.3.0BF
EPG Sky+ 1.26.v2

Mine is OK (Interesting the version number is different)

"No problems here V2 box new and old recordings work fine"

Mark

"Alan Ramsay" wrote in message
...
If you have Sky+, and the new software, you may want to check that you can
still watch things recorded before 7pm last night.

There is a "Known Bug" according to a Sky+ Technical Services manager (I
have her name), where by LOTS of people will not be able to watch ANYTHING
recorded before last night!

I've lost months of recordings; Sky's solution - just delete them!

Oh, yes, they knew about this before sending the software out - wouldn't
it
have been nice of them to tell us!

Alan



With a TiVo this kind of problem NEVER happens.

With a TiVo this kind of problem NEVER happens.



It certainly will when TiVo pulls out of the UK!
--
Alan Smith

On Sat, 6 Dec 2003 12:12:19 +0100, "Giorgio Ungarelli"
wrote:

"Alan Ramsay" wrote in message
...
If you have Sky+, and the new software, you may want to check that you can
still watch things recorded before 7pm last night.

There is a "Known Bug" according to a Sky+ Technical Services manager (I
have her name), where by LOTS of people will not be able to watch ANYTHING
recorded before last night!


With a TiVo this kind of problem NEVER happens.

True, if for no other reason than that a major software/functionality
upgrade for Tivo (in the UK) is NEVER gonna happen!

:-(

"Alan Smith" wrote in message
...
With a TiVo this kind of problem NEVER happens.



It certainly will when TiVo pulls out of the UK!
--
Alan Smith

Not likely mate.

In article , Giorgio Ungarelli [email protected]
relli*no_spam*.net writes
"Alan Smith" wrote in message
.. .
With a TiVo this kind of problem NEVER happens.



It certainly will when TiVo pulls out of the UK!
--
Alan Smith

Not likely mate.


Nobody is more supportive of TiVo than me.I have had one from Day
One(literally) but no company will continue to support a product
infinitem without an income stream.In the end TiVo will have to stop
supporting the UK for the good of its shareholders. It's a shame but
there it is.
--
Alan Smith

On Sun, 7 Dec 2003 10:07:22 +0000, Alan Smith
wrote:

Nobody is more supportive of TiVo than me.I have had one from Day
One(literally) but no company will continue to support a product
infinitem without an income stream.In the end TiVo will have to stop
supporting the UK for the good of its shareholders. It's a shame but
there it is.

TiVo gets £10/month from roughly 50% of all the people in the UK (who
chose monthly subscription over lifetime).. Not exactly "no income
stream".

On Sun, 07 Dec 2003 13:37:35 GMT, (Ant)
wrote:

On Sun, 7 Dec 2003 10:07:22 +0000, Alan Smith
wrote:

Nobody is more supportive of TiVo than me.I have had one from Day
One(literally) but no company will continue to support a product
infinitem without an income stream.In the end TiVo will have to stop
supporting the UK for the good of its shareholders. It's a shame but
there it is.

TiVo gets £10/month from roughly 50% of all the people in the UK (who
chose monthly subscription over lifetime).. Not exactly "no income
stream".

Why are they paying £10 a month....us Sky+ subscribers don't pay
that....ANY MORE......chortle chortle.... :-)

"Chelsea Fan" wrote in message
...
On Sun, 07 Dec 2003 13:37:35 GMT, (Ant)
TiVo gets £10/month from roughly 50% of all the people in the UK (who
chose monthly subscription over lifetime).. Not exactly "no income
stream".

Why are they paying £10 a month....us Sky+ subscribers don't pay
that....ANY MORE......chortle chortle.... :-)

Chelsea fans can afford it ;-)


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.548 / Virus Database: 341 - Release Date: 05/12/2003

"Ant" wrote in message
...
On Sun, 7 Dec 2003 10:07:22 +0000, Alan Smith
wrote:

Nobody is more supportive of TiVo than me.I have had one from Day
One(literally) but no company will continue to support a product
infinitem without an income stream.In the end TiVo will have to stop
supporting the UK for the good of its shareholders. It's a shame but
there it is.

TiVo gets £10/month from roughly 50% of all the people in the UK (who
chose monthly subscription over lifetime).. Not exactly "no income
stream".

Yeah but there are only 6 users in the UK ;o}

RobertJM

On Sun, 07 Dec 2003 18:39:48 +0000, Chelsea Fan
wrote:

On Sun, 07 Dec 2003 13:37:35 GMT, (Ant)
wrote:

On Sun, 7 Dec 2003 10:07:22 +0000, Alan Smith
wrote:

Nobody is more supportive of TiVo than me.I have had one from Day
One(literally) but no company will continue to support a product
infinitem without an income stream.In the end TiVo will have to stop
supporting the UK for the good of its shareholders. It's a shame but
there it is.

TiVo gets £10/month from roughly 50% of all the people in the UK (who
chose monthly subscription over lifetime).. Not exactly "no income
stream".

Why are they paying £10 a month....us Sky+ subscribers don't pay
that....ANY MORE......chortle chortle.... :-)

Shouldn't that be "only us Sky+ subscribers who already pay at least 40 quid a
month don't pay that any more"

--
Nigel Barker
Live from the sunny Cote d'Azur

On Sun, 07 Dec 2003 18:39:48 +0000, Chelsea Fan
wrote:

Why are they paying £10 a month....us Sky+ subscribers don't pay
that....ANY MORE......chortle chortle.... :-)

That's because Sky finally realised that Sky+ is a poor imitation of
TiVo. :-)

On Sun, 7 Dec 2003 19:29:54 -0000, "News.CIS.DFN.DE"
wrote:


"Chelsea Fan" wrote in message
.. .
On Sun, 07 Dec 2003 13:37:35 GMT, (Ant)
TiVo gets £10/month from roughly 50% of all the people in the UK (who
chose monthly subscription over lifetime).. Not exactly "no income
stream".

Why are they paying £10 a month....us Sky+ subscribers don't pay
that....ANY MORE......chortle chortle.... :-)

Chelsea fans can afford it ;-)


Not after I've paid for my season ticket I can't ;-

On Mon, 08 Dec 2003 11:11:10 GMT, Nigel Barker wrote:

On Sun, 07 Dec 2003 18:39:48 +0000, Chelsea Fan
wrote:

On Sun, 07 Dec 2003 13:37:35 GMT, (Ant)
wrote:

On Sun, 7 Dec 2003 10:07:22 +0000, Alan Smith
wrote:

Nobody is more supportive of TiVo than me.I have had one from Day
One(literally) but no company will continue to support a product
infinitem without an income stream.In the end TiVo will have to stop
supporting the UK for the good of its shareholders. It's a shame but
there it is.

TiVo gets £10/month from roughly 50% of all the people in the UK (who
chose monthly subscription over lifetime).. Not exactly "no income
stream".

Why are they paying £10 a month....us Sky+ subscribers don't pay
that....ANY MORE......chortle chortle.... :-)

Shouldn't that be "only us Sky+ subscribers who already pay at least 40 quid a
month don't pay that any more"

Not really, because if a TiVo subscriber wants to watch/record Sky
Sports for example, they still have to pay....

On Mon, 08 Dec 2003 13:41:12 GMT, (Ant)
wrote:

On Sun, 07 Dec 2003 18:39:48 +0000, Chelsea Fan
wrote:

Why are they paying £10 a month....us Sky+ subscribers don't pay
that....ANY MORE......chortle chortle.... :-)

That's because Sky finally realised that Sky+ is a poor imitation of
TiVo. :-)

I remember all those TiVo subbers who were taking the **** out of us
Sky+ subbers as we had to pay the £10....so just my little dig