Happy.
 

We had a phone call from Sky tonight offering us three months of the movies
channels and sports for £9.00 for 3 months. Got a feeling that's because we
kepp saying no to all their packages? Suits us fine for over Xmas. Been and
got loads of new Video tapes so can record loads of stuff for after the 3
months when I cancel it again.


temperance

temperance wrote:
We had a phone call from Sky tonight offering us three months of the movies
channels and sports for £9.00 for 3 months. Got a feeling that's because we
kepp saying no to all their packages? Suits us fine for over Xmas. Been and
got loads of new Video tapes so can record loads of stuff for after the 3
months when I cancel it again.


temperance



I also had a call from $ky yesterday. They offered to upgrade my $ky
package (the £18.50/month one) to get all of the film, sports and Disney
channels up to the New Year for a one-off payment of £5.99! When I told
the $ky person that I'd actually just cancelled by subscription (ends on
29/11/03) she slammed the 'phone down on me, ignorant ****. Clearly, $ky
don't teach their customer services agents any 'phone manners. The
situation was made a lot worse by the fact that the woman speaking to me
was barely illegible and clearly of Asian Indian extraction (not that I
hold any prejudices in that regard, let's be clear). I have no idea
whether she was based in Scotland or India though.

I have no idea why I was offered the deal, but it seems clear (to me at
least) that one call centre doesn't seem to have any idea as to the
status of its customers accounts. Still, I'd expect nothing less from
$ky .....


Clem

In article , Clem Dye wrote:
The
situation was made a lot worse by the fact that the woman speaking to me
was barely illegible and clearly of Asian Indian extraction (not that I
hold any prejudices in that regard, let's be clear).


So why comment on it at all......

I doubt she was illegible. And not sure how you could have determined she
was over the phone anyway...

--

F

On Sun, 09 Nov 2003 12:43:16 +0000, Clem Dye wrote:

situation was made a lot worse by the fact that the woman speaking to me
was barely illegible

She was unreadable, but only just, then?

In uk.media.tv.sky on Sun, 9 Nov 2003 at 12:43:16, Clem Dye wrote :
The
situation was made a lot worse by the fact that the woman speaking to me
was barely illegible

I think you mean unintelligible. :)

and clearly of Asian Indian extraction (not that I
hold any prejudices in that regard, let's be clear). I have no idea
whether she was based in Scotland or India though.
--
Paul 'US Sitcom Fan' Hyett

Ferger wrote:
In article , Clem Dye wrote:

The
situation was made a lot worse by the fact that the woman speaking to me
was barely illegible and clearly of Asian Indian extraction (not that I
hold any prejudices in that regard, let's be clear).



So why comment on it at all......

I doubt she was illegible. And not sure how you could have determined she
was over the phone anyway...

--

F


You're right, my choice of wording was wrong - I meant to use
intelligible - damn these hands for typing the wrong words! What I meant
to convey was that it would seem that the recent rumours about $ky
out-sourcing some of their call centre stuff to India would seem to be
correct, based on my experience, at least.


Clem

Clem Dye wrote:
Ferger wrote:

In article , Clem Dye wrote:

The situation was made a lot worse by the fact that the woman
speaking to me was barely illegible and clearly of Asian Indian
extraction (not that I hold any prejudices in that regard, let's be
clear).



So why comment on it at all......

I doubt she was illegible. And not sure how you could have determined
she was over the phone anyway...

--

F


You're right, my choice of wording was wrong - I meant to use
intelligible - damn these hands for typing the wrong words! What I meant
to convey was that it would seem that the recent rumours about $ky
out-sourcing some of their call centre stuff to India would seem to be
correct, based on my experience, at least.


Clem


Damn, done it again! try unintelligible. Jeez.

Clem Dye wrote:
Clem Dye wrote:
Ferger wrote:

In article , Clem Dye wrote:

The situation was made a lot worse by the fact that the woman
speaking to me was barely illegible and clearly of Asian Indian
extraction (not that I hold any prejudices in that regard, let's be
clear).



So why comment on it at all......

I doubt she was illegible. And not sure how you could have determined
she was over the phone anyway...

--

F


You're right, my choice of wording was wrong - I meant to use
intelligible - damn these hands for typing the wrong words! What I meant
to convey was that it would seem that the recent rumours about $ky
out-sourcing some of their call centre stuff to India would seem to be
correct, based on my experience, at least.


Clem


Damn, done it again! try unintelligible. Jeez.

"barely unintelligible"

Are you sure?;-)

mick

temperance wrote:
We had a phone call from Sky tonight offering us three months of the
movies channels and sports for £9.00 for 3 months. Got a feeling
that's because we kepp saying no to all their packages? Suits us fine
for over Xmas. Been and got loads of new Video tapes so can record
loads of stuff for after the 3 months when I cancel it again.
What about the macrovision protection they put on to stop you recording?
Have you got a box to defeat it? e.g. 30 quid from Maplins

BillR said:

temperance wrote:
We had a phone call from Sky tonight offering us three months of the
movies channels and sports for £9.00 for 3 months. Got a feeling
that's because we kepp saying no to all their packages? Suits us fine
for over Xmas. Been and got loads of new Video tapes so can record
loads of stuff for after the 3 months when I cancel it again.

What about the macrovision protection they put on to stop you recording?
Have you got a box to defeat it? e.g. 30 quid from Maplins


Macrovision is only on Box Office. You can record the standard
movie/sport channels.



--
Gareth Kitchener
Bedfordshire, England
http://www.garethkitchener.org.uk

mick wrote:
Clem Dye wrote:

Clem Dye wrote:

Ferger wrote:


In article , Clem Dye wrote:


The situation was made a lot worse by the fact that the woman
speaking to me was barely illegible and clearly of Asian Indian
extraction (not that I hold any prejudices in that regard, let's be
clear).



So why comment on it at all......

I doubt she was illegible. And not sure how you could have determined
she was over the phone anyway...

--

F


You're right, my choice of wording was wrong - I meant to use
intelligible - damn these hands for typing the wrong words! What I meant
to convey was that it would seem that the recent rumours about $ky
out-sourcing some of their call centre stuff to India would seem to be
correct, based on my experience, at least.


Clem


Damn, done it again! try unintelligible. Jeez.


"barely unintelligible"

Are you sure?;-)

mick



OK, keep this simple: you get the drift. My hands want to type something
else ;-) I couldn't understand the bulk of what the woman was saying to
me - she had three goes at getting my name right, FFS.