Extra Sky Card?
 

On Thu, 09 Oct 2003 18:46:11 +0100, Captain Jack
wrote:

First, I've
never connected my original box to the phone line, because it was
bought second hand without this requirement. No probs there... does
that mean I have to connect that AND the 2nd on to the phone line
now?!

Yes both boxes need to be connected to the same line and present the
same CLI.

--
Hiram Hackenbacker

On Thu, 09 Oct 2003 18:05:18 GMT, (Hiram Hackenbacker)
wrote:

On Thu, 09 Oct 2003 18:46:11 +0100, Captain Jack
wrote:

First, I've
never connected my original box to the phone line, because it was
bought second hand without this requirement. No probs there... does
that mean I have to connect that AND the 2nd on to the phone line
now?!

Yes both boxes need to be connected to the same line and present the
same CLI.

Well that sucks. What happens if you don't?

Failing that, where do I send the extra card back to in order to
withdraw this extra subscription?

Alex

Captain Jack wrote:
: On Thu, 09 Oct 2003 18:05:18 GMT, (Hiram Hackenbacker)
: wrote:

:On Thu, 09 Oct 2003 18:46:11 +0100, Captain Jack
:wrote:
:
:First, I've
:never connected my original box to the phone line, because it was
:bought second hand without this requirement. No probs there... does
:that mean I have to connect that AND the 2nd on to the phone line
:now?!
:
:Yes both boxes need to be connected to the same line and present the
:same CLI.

: Well that sucks. What happens if you don't?

Initially you get letters from Sky!

Think about it! Unlike with single STB installs Sky *HAVE* to monitor this
very closely to check that the second subscription hasn;t been moved on to a
totally different house.

Captain Jack said this:

Yes both boxes need to be connected to the same line and present the
same CLI.

Well that sucks. What happens if you don't?

First you'll get warning letters from Sky. If you don't fix it, they'll
charge you full price for the extra subscription, instead of the reduced
£10/£15.

On Thu, 09 Oct 2003 23:24:27 +0100, Captain Jack
wrote:

First, I've
never connected my original box to the phone line, because it was
bought second hand without this requirement. No probs there... does
that mean I have to connect that AND the 2nd on to the phone line
now?!

Yes both boxes need to be connected to the same line and present the
same CLI.

Well that sucks. What happens if you don't?

Letters, phone calls and then they charge you full price on the second
card.

Failing that, where do I send the extra card back to in order to
withdraw this extra subscription?

Sky customer services, where you ordered it from.

--
Hiram Hackenbacker

On Fri, 10 Oct 2003 01:08:26 +0100, "Dale Richards"
wrote:

Captain Jack said this:

Yes both boxes need to be connected to the same line and present the
same CLI.

Well that sucks. What happens if you don't?

First you'll get warning letters from Sky. If you don't fix it, they'll
charge you full price for the extra subscription, instead of the reduced
?10/?15.


Oh well, looks like I'll have to call Sky and get that card converted
to a full subscription one. Is that easy to do for them?

Alex.

In article ,
Captain Jack wrote:

I just got my "extra subscription" Sky card. Now the terms and
conditions say that BOTH boxes have to be connected to the phone line,
and that I have to keep the extra sub card for 12 months. Before I
venture into the 12 month thing, a few questions if I may. First, I've
never connected my original box to the phone line, because it was
bought second hand without this requirement. No probs there... does
that mean I have to connect that AND the 2nd on to the phone line
now?!

Yes.

On Thu, 09 Oct 2003 18:05:18 GMT, (Hiram Hackenbacker)
wrote:



Yes both boxes need to be connected to the same line and present the
same CLI.

True, although the CLI bit isn't in th T&C

K wrote:
:Yes both boxes need to be connected to the same line and present the
:same CLI.

: True, although the CLI bit isn't in th T&C

Modelled on the US system. HOWEVER in the US 1-800 number owners get the
calling number - it CANNOT be blocked! It can for 0800 in the UK but Sky
will whinge!

On Fri, 10 Oct 2003 16:47:24 +0100, K wrote:

Yes both boxes need to be connected to the same line and present the
same CLI.

True, although the CLI bit isn't in th T&C

It isn't - which is why I had each box connected to a different
analogue port on a BT highway line (it was just convenient for me at
the time) - but Sky contacted me and made me see sense :-)

--
Hiram Hackenbacker