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-   -   Avoid QED!!!!!!!!!!!! (http://www.homecinemabanter.com/showthread.php?t=17194)

Shahid December 29th 03 05:33 PM

Avoid QED!!!!!!!!!!!!
 

I just had to report my experience of ordering some speakers from QED.
They took the money from my credit card instantly - then after a few days they
emailed to say they have posted the speakers - and to expect delivery next day
and still after a few days - no speakers - the couriers said nthe delivery does
not exist! QED do NOT answer emails they DO take your money and after several
national rate calls with ridiculous queues I eventually got them to agree a
refund!

They have no customer service whatsoever.

AVOID

Jim Lesurf December 29th 03 06:20 PM

In article , Shahid
wrote:

I just had to report my experience of ordering some speakers from QED.
They took the money from my credit card instantly - then after a few
days they emailed to say they have posted the speakers - and to expect
delivery next day and still after a few days - no speakers - the
couriers said nthe delivery does not exist! QED do NOT answer emails
they DO take your money and after several national rate calls with
ridiculous queues I eventually got them to agree a refund!


They have no customer service whatsoever.


IIRC with credit card sales there is a legal restriction on their ability
to debit the card until they actually are in the process of displatching
the goods. Thus you may find it worthwhile if annoyed with them to phone
your credit card company and lodge a complaint. It may be that they have
acted illegally.

I'm not a lawyer, though, so don't know the precise details of their legal
obligations.

Slainte,

Jim

--
Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm
Audio Misc http://www.st-and.demon.co.uk/AudioMisc/index.html
Armstrong Audio http://www.st-and.demon.co.uk/Audio/armstrong.html
Barbirolli Soc. http://www.st-and.demon.co.uk/JBSoc/JBSoc.html

Richard December 29th 03 06:41 PM

"Shahid" wrote..
snip

I'd read an almost identically worded post about Empire Direct,
in this newsgroup via google groups archive,
but found them to be perfect and cheap.

You've almost tempted me to try QED,
as they're selling the remote control I'd like the cheapest.
Philips Pronto 930 around £133



Overlord December 29th 03 07:39 PM


"Richard" wrote in message
...
"Shahid" wrote..
snip

I'd read an almost identically worded post about Empire Direct,
in this newsgroup via google groups archive,
but found them to be perfect and cheap.

You've almost tempted me to try QED,
as they're selling the remote control I'd like the cheapest.
Philips Pronto 930 around £133



I've used QED on 2 occasions and I found them to be cheap, quick and user
friendly !!!

--

Regards,

Overlord.

*** Judge a man by his questions rather than by his answers! ***



Richard December 29th 03 09:12 PM

"Overlord" wrote...

I've used QED on 2 occasions and I found them to be cheap, quick and user
friendly !!!


Unless anyone's seen it cheaper elsewhere I think they'll be getting my
custom.
http://www.qed-uk.com/?i=&vp=6&bg=10...&bi=0&ird=1405



Robin January 1st 04 10:53 PM

ordered a dishwasher from them last month, arrived 3 days later, excellent
service.

Robin..


"Overlord" wrote in message
...

"Richard" wrote in message
...
"Shahid" wrote..
snip

I'd read an almost identically worded post about Empire Direct,
in this newsgroup via google groups archive,
but found them to be perfect and cheap.

You've almost tempted me to try QED,
as they're selling the remote control I'd like the cheapest.
Philips Pronto 930 around £133



I've used QED on 2 occasions and I found them to be cheap, quick and user
friendly !!!

--

Regards,

Overlord.

*** Judge a man by his questions rather than by his answers! ***






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