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Avoid QED!!!!!!!!!!!!
I just had to report my experience of ordering some speakers from QED. They took the money from my credit card instantly - then after a few days they emailed to say they have posted the speakers - and to expect delivery next day and still after a few days - no speakers - the couriers said nthe delivery does not exist! QED do NOT answer emails they DO take your money and after several national rate calls with ridiculous queues I eventually got them to agree a refund! They have no customer service whatsoever. AVOID |
In article , Shahid
wrote: I just had to report my experience of ordering some speakers from QED. They took the money from my credit card instantly - then after a few days they emailed to say they have posted the speakers - and to expect delivery next day and still after a few days - no speakers - the couriers said nthe delivery does not exist! QED do NOT answer emails they DO take your money and after several national rate calls with ridiculous queues I eventually got them to agree a refund! They have no customer service whatsoever. IIRC with credit card sales there is a legal restriction on their ability to debit the card until they actually are in the process of displatching the goods. Thus you may find it worthwhile if annoyed with them to phone your credit card company and lodge a complaint. It may be that they have acted illegally. I'm not a lawyer, though, so don't know the precise details of their legal obligations. Slainte, Jim -- Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm Audio Misc http://www.st-and.demon.co.uk/AudioMisc/index.html Armstrong Audio http://www.st-and.demon.co.uk/Audio/armstrong.html Barbirolli Soc. http://www.st-and.demon.co.uk/JBSoc/JBSoc.html |
"Shahid" wrote..
snip I'd read an almost identically worded post about Empire Direct, in this newsgroup via google groups archive, but found them to be perfect and cheap. You've almost tempted me to try QED, as they're selling the remote control I'd like the cheapest. Philips Pronto 930 around £133 |
"Richard" wrote in message ... "Shahid" wrote.. snip I'd read an almost identically worded post about Empire Direct, in this newsgroup via google groups archive, but found them to be perfect and cheap. You've almost tempted me to try QED, as they're selling the remote control I'd like the cheapest. Philips Pronto 930 around £133 I've used QED on 2 occasions and I found them to be cheap, quick and user friendly !!! -- Regards, Overlord. *** Judge a man by his questions rather than by his answers! *** |
"Overlord" wrote...
I've used QED on 2 occasions and I found them to be cheap, quick and user friendly !!! Unless anyone's seen it cheaper elsewhere I think they'll be getting my custom. http://www.qed-uk.com/?i=&vp=6&bg=10...&bi=0&ird=1405 |
ordered a dishwasher from them last month, arrived 3 days later, excellent
service. Robin.. "Overlord" wrote in message ... "Richard" wrote in message ... "Shahid" wrote.. snip I'd read an almost identically worded post about Empire Direct, in this newsgroup via google groups archive, but found them to be perfect and cheap. You've almost tempted me to try QED, as they're selling the remote control I'd like the cheapest. Philips Pronto 930 around £133 I've used QED on 2 occasions and I found them to be cheap, quick and user friendly !!! -- Regards, Overlord. *** Judge a man by his questions rather than by his answers! *** |
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