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-   -   S2 TiVo hangs at "starting up" screen (http://www.homecinemabanter.com/showthread.php?t=11919)

SINNER August 30th 04 05:30 AM

* E.L. Lambert wrote in alt.video.ptv.tivo:
Rich Carreiro wrote in message ...
(E.L. Lambert) writes:


Well forget that; the Tivo was a nice useful product but I don't have
the bucks to shell out $600 twice a year. In the garbage bin it goes,


I'll buy it off you.


Excellent. I'll be glad to be rid of this POS product. I will ship
as soon as I receive your $600. What payment method will you be
using?


If it walks like a troll and talks like a troll...
--
David | AGM Favorites -
http://tinyurl.com/loec
The more things change, the more they'll never be the same again.

MegaZone August 30th 04 07:23 AM

SINNER shaped the electrons to say:
If it walks like a troll and talks like a troll...


Yeah, I was starting to think no one could be *that* stupid and
irrational - but then, never underestimate the depths people can
reach. :-)

Cause I know if I've spent $600 on something and it fails the first
thing I assume is I have no options and just need to tip the whole
thing in the skip and buy a new one.

-MZ, RHCE #806199299900541, ex-CISSP #3762
--
URL:mailto:megazoneatmegazone.org Gweep, Discordian, Author, Engineer, me.
"A little nonsense now and then, is relished by the wisest men" 508-755-4098
URL:http://www.megazone.org/ URL:http://www.eyrie-productions.com/ Eris

MegaZone August 30th 04 07:23 AM

SINNER shaped the electrons to say:
If it walks like a troll and talks like a troll...


Yeah, I was starting to think no one could be *that* stupid and
irrational - but then, never underestimate the depths people can
reach. :-)

Cause I know if I've spent $600 on something and it fails the first
thing I assume is I have no options and just need to tip the whole
thing in the skip and buy a new one.

-MZ, RHCE #806199299900541, ex-CISSP #3762
--
URL:mailto:megazoneatmegazone.org Gweep, Discordian, Author, Engineer, me.
"A little nonsense now and then, is relished by the wisest men" 508-755-4098
URL:http://www.megazone.org/ URL:http://www.eyrie-productions.com/ Eris

E.L. Lambert September 2nd 04 12:16 AM


Excellent. I'll be glad to be rid of this POS product. I will ship
as soon as I receive your $600. What payment method will you be
using?


If it walks like a troll and talks like a troll...



If you had bothered to google my usenet history, you would have seen
that I have a long history of posting and am not a troll.
Additionally, I would like to point out that before I made the above
referenced flippant retort, I was insulted by the jerk who pretended
to be interested in buying my TiVo, and I only responded in kind.

I can understand why you think I'm a troll, though: For some reason,
diehard TiVo fans seem unable to comprehend that anyone, anywhere,
under any circumstance, would ever be unhappy with the TiVo product.
Well, I assure you, that is indeed the case. I will not be buying
any more TiVos or recommending their purchase to my friends and
associates, whether you can believe it or not.

E.L. Lambert September 2nd 04 12:16 AM


Excellent. I'll be glad to be rid of this POS product. I will ship
as soon as I receive your $600. What payment method will you be
using?


If it walks like a troll and talks like a troll...



If you had bothered to google my usenet history, you would have seen
that I have a long history of posting and am not a troll.
Additionally, I would like to point out that before I made the above
referenced flippant retort, I was insulted by the jerk who pretended
to be interested in buying my TiVo, and I only responded in kind.

I can understand why you think I'm a troll, though: For some reason,
diehard TiVo fans seem unable to comprehend that anyone, anywhere,
under any circumstance, would ever be unhappy with the TiVo product.
Well, I assure you, that is indeed the case. I will not be buying
any more TiVos or recommending their purchase to my friends and
associates, whether you can believe it or not.

Dave Platt September 2nd 04 12:34 AM

In article ,
E.L. Lambert wrote:

I can understand why you think I'm a troll, though: For some reason,
diehard TiVo fans seem unable to comprehend that anyone, anywhere,
under any circumstance, would ever be unhappy with the TiVo product.
Well, I assure you, that is indeed the case. I will not be buying
any more TiVos or recommending their purchase to my friends and
associates, whether you can believe it or not.


I do believe it, and I'm sorry to hear it.

I hope that you'll acknowledge that your original belief and concern
(that you were "out" the whole price of the DVR and the lifetime
service) was ill-founded. I believe you mentioned that your TiVo
system is about 7 months old? If so, it's still covered by part of
the manufacturer's warranty - the "parts" part of the warranty is
still in force, although the 90-day "labor" part has expired. You can
have it repaired for the cost of shipping and labor, and your lifetime
service policy *WILL* be retained on the repaired (or exchanged) unit.

As to the failure itself - yes, it's most unfortunate. With any
product as complex as a TiVo, there are bound to be a few units which
fail during their first year or two of operation. Most such devices
exhibit a "bathtub" failure curve - some units fail quite soon after
they're first installed ("infant mortality"), then the failure rate
drops off to a very low level for several years, and then the failure
rate gradually increases as components start to wear out.

It sounds as if your TiVo is one of the relatively few which failed
after the "infant mortality" period, but rather sooner than the
"wear-out" point (which should be quite a few years). This might
indicate a defect in the drive, or might indicate that the drive was
damaged during shipping or in use. Like desktop-style personal
computers, a TiVo system really shouldn't be banged, dropped, or moved
around with the hard drive spinning... this can "slap the heads" in
the drive and cause physical damage to the mechanism.

I do not recommend that you throw your TiVo system away, or sell it
for a nominal fee. If you are truly dissatisfied with it, you could
reclaim most of your investment in it by having it repaired by TiVo,
and then selling it as an intact, working unit with lifetime service
(the lifetime service is fully transferrable to a new owner).

Before you do this, though, I'd suggest that you go spend some time
researching the experiences of people who have spent a few months, or
a year or more using the competing products on the market - i.e. the
non-TiVo DVRs which are being offered by satellite and cable
companies. I think you may decide to reconsider your decision to
switch to a cable-company-provided "captive" DVR, after doing so.


--
Dave Platt AE6EO
Hosting the Jade Warrior home page: http://www.radagast.org/jade-warrior
I do _not_ wish to receive unsolicited commercial email, and I will
boycott any company which has the gall to send me such ads!

Dave Platt September 2nd 04 12:34 AM

In article ,
E.L. Lambert wrote:

I can understand why you think I'm a troll, though: For some reason,
diehard TiVo fans seem unable to comprehend that anyone, anywhere,
under any circumstance, would ever be unhappy with the TiVo product.
Well, I assure you, that is indeed the case. I will not be buying
any more TiVos or recommending their purchase to my friends and
associates, whether you can believe it or not.


I do believe it, and I'm sorry to hear it.

I hope that you'll acknowledge that your original belief and concern
(that you were "out" the whole price of the DVR and the lifetime
service) was ill-founded. I believe you mentioned that your TiVo
system is about 7 months old? If so, it's still covered by part of
the manufacturer's warranty - the "parts" part of the warranty is
still in force, although the 90-day "labor" part has expired. You can
have it repaired for the cost of shipping and labor, and your lifetime
service policy *WILL* be retained on the repaired (or exchanged) unit.

As to the failure itself - yes, it's most unfortunate. With any
product as complex as a TiVo, there are bound to be a few units which
fail during their first year or two of operation. Most such devices
exhibit a "bathtub" failure curve - some units fail quite soon after
they're first installed ("infant mortality"), then the failure rate
drops off to a very low level for several years, and then the failure
rate gradually increases as components start to wear out.

It sounds as if your TiVo is one of the relatively few which failed
after the "infant mortality" period, but rather sooner than the
"wear-out" point (which should be quite a few years). This might
indicate a defect in the drive, or might indicate that the drive was
damaged during shipping or in use. Like desktop-style personal
computers, a TiVo system really shouldn't be banged, dropped, or moved
around with the hard drive spinning... this can "slap the heads" in
the drive and cause physical damage to the mechanism.

I do not recommend that you throw your TiVo system away, or sell it
for a nominal fee. If you are truly dissatisfied with it, you could
reclaim most of your investment in it by having it repaired by TiVo,
and then selling it as an intact, working unit with lifetime service
(the lifetime service is fully transferrable to a new owner).

Before you do this, though, I'd suggest that you go spend some time
researching the experiences of people who have spent a few months, or
a year or more using the competing products on the market - i.e. the
non-TiVo DVRs which are being offered by satellite and cable
companies. I think you may decide to reconsider your decision to
switch to a cable-company-provided "captive" DVR, after doing so.


--
Dave Platt AE6EO
Hosting the Jade Warrior home page: http://www.radagast.org/jade-warrior
I do _not_ wish to receive unsolicited commercial email, and I will
boycott any company which has the gall to send me such ads!

MegaZone September 2nd 04 02:00 AM

(E.L. Lambert) shaped the electrons to say:
I can understand why you think I'm a troll, though: For some reason,
diehard TiVo fans seem unable to comprehend that anyone, anywhere,
under any circumstance, would ever be unhappy with the TiVo product.


I can comprehend that no problem. I've seen a number of people who
don't like TiVo - you just have to read alt.video.ptv.replaytv for
that.

What I have trouble with is anyone really thinking that they need to
throw away a $600 item after 7 months because it has a problem. Never
bothering to check their warranty or investigate repair options.
That's just stupid.

And I was serious. If you're going to throw it away you'll get $0 for
it. I'll pay you to ship it to me, plus something for your time. I
can fix it and eBay it, or give it to a friend.

(I have enough for myself already.)

-MZ, RHCE #806199299900541, ex-CISSP #3762
--
URL:mailto:megazoneatmegazone.org Gweep, Discordian, Author, Engineer, me.
"A little nonsense now and then, is relished by the wisest men" 508-755-4098
URL:http://www.megazone.org/ URL:http://www.eyrie-productions.com/ Eris

MegaZone September 2nd 04 02:00 AM

(E.L. Lambert) shaped the electrons to say:
I can understand why you think I'm a troll, though: For some reason,
diehard TiVo fans seem unable to comprehend that anyone, anywhere,
under any circumstance, would ever be unhappy with the TiVo product.


I can comprehend that no problem. I've seen a number of people who
don't like TiVo - you just have to read alt.video.ptv.replaytv for
that.

What I have trouble with is anyone really thinking that they need to
throw away a $600 item after 7 months because it has a problem. Never
bothering to check their warranty or investigate repair options.
That's just stupid.

And I was serious. If you're going to throw it away you'll get $0 for
it. I'll pay you to ship it to me, plus something for your time. I
can fix it and eBay it, or give it to a friend.

(I have enough for myself already.)

-MZ, RHCE #806199299900541, ex-CISSP #3762
--
URL:mailto:megazoneatmegazone.org Gweep, Discordian, Author, Engineer, me.
"A little nonsense now and then, is relished by the wisest men" 508-755-4098
URL:http://www.megazone.org/ URL:http://www.eyrie-productions.com/ Eris

SINNER September 2nd 04 03:49 AM

* E.L. Lambert wrote in alt.video.ptv.tivo:

Excellent. I'll be glad to be rid of this POS product. I will ship
as soon as I receive your $600. What payment method will you be
using?


If it walks like a troll and talks like a troll...



If you had bothered to google my usenet history, you would have seen
that I have a long history of posting and am not a troll.


Proves absolutely nothing. The fact that you might contribute in other
groups does not preclude you from being a troll.

Additionally, I would like to point out that before I made the above
referenced flippant retort, I was insulted by the jerk who pretended
to be interested in buying my TiVo, and I only responded in kind.


If you've been posting for as long as you claim then you probably learned
to ignore 'jerks' in the past.

I can understand why you think I'm a troll, though: For some reason,
diehard TiVo fans seem unable to comprehend that anyone, anywhere,
under any circumstance, would ever be unhappy with the TiVo product.


You cant be serious. You were given a multitude of options which would
likely have resolved your issue to your complete satisfaction yet
instead you come into a group that contains fans of the product (go
figure with a name like alt.video.ptv.tivo) and expect any less? Do you
go into the Xbox groups and say PS2 rulez and Xflop blows and expect to
be greeted warmly?

Well, I assure you, that is indeed the case.


And you have been assured it isn't. I would bet secretly you have already
resolved the issue and are happily using your Tivo as you type yet you
aren't man/woman enough to admit you were a bit hasty in your judgment.

I will not be buying
any more TiVos or recommending their purchase to my friends and
associates, whether you can believe it or not.


Your loss. When you find a better product be sure and let us all know.

--
David | AGM Favorites - http://tinyurl.com/loec
Laugh and the world thinks you're an idiot.


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