This FAQ (Frequently Asked Questions) link below contains the answers to most of the common questions asked in these groups. Click on it and read it first and if you can't find an answer in it then please post here and someone will do their best to help you (or heap abuse on you as the case may...

Sky Digital FAQ Summary: This article answers questions about the UK digital television satellite system "Sky Digital": the equipment needed for reception, and channels and services carried. This FAQ primarily describes the Sky Digital package as provided to UK residents. Residents of the ROI may...

Does anyone else suffer from lost recorded programs? It has happened twice now and it isn't individual programs which are being removed but whole pages. About 20% of the hard drive is still free. We often record 10-20minute children programs but over the last month first one page of recorded...

Sky Digital FAQ Summary: This article answers questions about the UK digital television satellite system "Sky Digital": the equipment needed for reception, and channels and services carried. This FAQ primarily describes the Sky Digital package as provided to UK residents. Residents of the ROI may...

Is it just me? I don't have anyone nearby to ask, but I have "technical fault with this channel" error with every channel, from about an hour ago (12pm GMT). Anyone else? I can't watch anything, even after resetting my box, so I'm assuming that asteroids have struck the satellites.......

Hello Sky+ failed to record a program this evening; the error message being Failed Rec Technical fault 12. Can anyone tell me what this fault is please? Macc

I added Sky Sports to my subscription @ £6 per month extra. I already have Movies. Received a letter today stating that, as I now subscribe to m ore than one premium channel, my Sky+ subscription is free. Therefore, I get Sky Sports plus save £4 every month! I don't know how long this has been...

hi, had an advert posted other day for the "recommend a friend" offer of a free sky+ upgrade and unfortunatley binned it, i need to know the T&C of it,cant find it on website ive just cancelled my full package on sky+ because of the cost, but the girlfriend wants to have it switched back on just...

Hi, having a recent fault on my sky+ box video goes blank for about 1-2 secs, audio ok, when it comes back on, my tv shows the av1 channel as though it has changed channel. happens on any channel Help please

Now I can't remember how to force a s/w update for my new 2nd box. :) -- Paul 'US Sitcom Fan' Hyett

Hi, Thinking of getting Sky+ as it's £50 with a multiroom subscription at the moment. Never seen one of the Sky+ boxes in the flesh and wondered if it's possible to connect another external drive or even better a DVD burner. Anyone "backing up" programs they have recorded sucessfully? Dave

Have read the FAQ and reviewed messages so apologies if I have missed the information I require. I have seen a few listings on ebay offering to sell information to get sky+ for £49 including the sky+ box and installation and without the need to do the multiroom thing which I don't need. Anyone...

For Auction (UK) - closes 26th Oct 2005 Pace 2500 Sky Digibox + Remote - (Model: BSKYB 2500N) http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=5820004792

It always asked for a pin number now, do I need to reset something. Bye for now. Clive.

Hi, I was thinking of buying a Freeview box with hard disk and twin tuners so I can record 2 programs at once. The model I was thinking of getting was Fusion FVRT100. Does anyone know if I will be able to record sky on this and if it will find it as one of the channels or will I have to use...

Hi all, I exchanged messages with Jomtein in the past and it was suggested that it was possible to use the Sky+ archiving facility to initiate recording on a DVD recorder via just the scart lead. Well, not according to Sky!! One of their techies insisted today that exactly that sort of automatic...

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Any one know how much it is to buy a new standard Sky Box direct from Sky? I wouldn't mind being tied to another year, but obviously I am already a subscriber. Bobby

Hi Can I put a dish on a wall that faces roughly south? It actually runs, looking along it ... 115deg magnetic. Or .. where can I look to get some information. The nice lady at Sky said it would have to look SE and I wondered how much I can deviate from that?

Aaargh! I've been in the queue for over an hour now on the phone to Sky to find out my PIN (its not the last 4 of my viewing card) just so I can watch a film I recorded on Sky+ last night. Of course, I now don't have time to watch the film, and begrudge hanging up after waiting so long. Does...

Do sky offer any deals or incentives to try and keep you as an existing customer?? I have had the full Sports and Movies Sky package for about 10 years now (loyal Sky customer, etc). I've never bothered with Sky+ and I've just bought a HDD/DVD recorder, so am not too fussed about getting Sky+ in...

Hi all, I've just ordered 'Sky+ 160' after seeing it working at a friends's house. I was wondering, can my current box be "given" to my girlfriend who has an OLD Pace box as a replacement (useing her viewing card)? Many thanks in advance Matt U.K.